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in Covington, WA

The doc and other staff were really nice but a couple things. First, once we got all the way home from appt, the doc called and asked if we could drive back because he forgot to check lungs and heart. We don’t live super far so we did, but it was pretty inconvenient and also felt really odd he just forgot these basic things. Second, he was diagnosed with a concussion but the note we were given for school was really weird and didn’t even mention concussion - just mentioned the accommodations he would need for a concussion… the school nurse was going to call for more clarification because it was written so odd - but this caused more work for everyone so not sure why it wasn’t written clearer from beginning. Other than those things it was a good experience and the doc was caring and friendly.

I was able to get an appointment on the same day with almost no wait time.  The staff were very friendly and the facility was clean and comfortable.

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.

I was able to get an appointment within 2 days. Waiting time was less than 10 minutes, and KC (ARNP) and Nursing Assistants were terrific! Would highly recommend!

Had a sudden allergic reaction and they took great care of me. Immediately realized that I was not doing well and went right into action. Appreciate their attentiveness, awareness and kindness in their treatment.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Waited an hour to see provider everything else about clinic was great!

Had an inflamed left foot and was looked at by the doctor in a very reasonable amount of time.

Had an intense ear ache and needed to be seen asap. I was able to schedule an in-person appointment without delay. A virtual was also available if preferred. I appreciated having that option as well. I was seen quickly and got the treatment and meds same day. I'm feeling much better already!

I really love the staff here. They make you feel cared for and important.  Michelle was our MA and was especially helpful. If there is anything I don’t like is the wait. Appt. was 4 pm, came in at 3:30 because we were able to. Got into a room at 4:40, and left at 5 pm. These guys are working to get people in as soon as possible-I saw that. I guess it’s the nature of the urgent care, as more urgent needs come in and they need to be seen right and then. All this said, even still, I would highly recommend this place to family and friends, letting them know, about the nature of waiting at urgent care places. It’s a gamble.

I accidentally stubbed myself while cooking tonight. My wound had to be cleaned to avoid infection. I arrived at the clinic and right away I was checked-in, then a nurse took me in to see the doctor. Their care was quick and excellent!

Dr Munson was wonderful, kind and helpful. Thank you for the quick support this morning

From calling to scheduling an appointment everything went very good, entire staff was very polite and caring.

I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.