Professional Ear Wax Removal
in Betterton, MD

Heading to this one (in Phyllis Green) this morning. Have been there quite a few times in the past 5 years and have always been treated well. Staff is friendly, thorough, and takes time to listen and explain. I’ve had labs, xrays, throat swabs, and always felt good about my experience. Rooms could use some updating but that is all cosmetic. Treatment has been excellent.

My name is Patricia Heist and I was seen by Dr Garcia -Faust on 9/5/19. She was very nice and explained everything to me. The staff was very nice. This is not my first time there but i do know if I need medical care this is the first place I will go. You don't sit there all day like you do in emergency rooms.

I was a walk-in customer. There were 4 persons ahead of me after I completed the registration. I waited for over an hour before I was called. I was then taken to a room where my vitals were taken and told to wait to see the doctor. After waiting for over 45 minutes, I stepped out and asked if I was forgotten. I was told to continue wait as there was only 1 doctor. After waiting for over an hour in the doctor's chair, I had to leave to attend an emergency. I advised the personel at the desk that I would soon be back. I returned about 30 minutes later and was advised that I had to re-register and wait anew. Worst urgent care I've ever had.