Professional Ear Wax Removal
in Des Moines, WA

Walked in early morning on a Saturday and was able to be seen quickly. Staff was pleasant. Would definitely recommend!

The staff is so good with my toddler. They were so patient and understanding and even provide snacks and beverages for both. It was such a great experience and will recommend them to everyone I know.

The doc and other staff were really nice but a couple things. First, once we got all the way home from appt, the doc called and asked if we could drive back because he forgot to check lungs and heart. We don’t live super far so we did, but it was pretty inconvenient and also felt really odd he just forgot these basic things. Second, he was diagnosed with a concussion but the note we were given for school was really weird and didn’t even mention concussion - just mentioned the accommodations he would need for a concussion… the school nurse was going to call for more clarification because it was written so odd - but this caused more work for everyone so not sure why it wasn’t written clearer from beginning. Other than those things it was a good experience and the doc was caring and friendly.

Don't know how to rate scheduling since I was a walk in. I get there are people ahead of Mr that scheduled an appointment. I checked at just over 3:15. I was told there was a 3 and a half hour rate. Better than waiting than myapoointment with my doctor that I couldn't see until May 9th. Anyway, I am used to first come first serve. People that scheduled a appointment after my check in time was put ahead of me. I went from 8th place to 11th place. Looking at their waiting in place app there were more than the original 8 on the list. So, it didn't make any sense to me. That said the people at the clinic were awesome. All were really nice and professional. They are an example for all clinics to follow. I would recommend them.

Called and put my name on the wait list and when I arrived to the facility I was seen right away. Staff was courteous and knowledgeable and comforting.  I would recommend this provider.

Everyone was great! And seemed interested in me, and what I was going through

Dr Munson was wonderful, kind and helpful. Thank you for the quick support this morning

Everyone was wonderful! Quick, helpful, kind, knowledgeable, and completely reassuring! Office very clean. Will return! Thank you so much!

I had to schedule an appointment and they were able to get me in first thing the next morning. Everyone was so extremely friendly, from being checked in to the very end getting my discharge papers. I never felt uncomfortable or uneasy asking for what i needed. 100% would recommend and if ever needed will return.

I had an issue that needed to be addressed quickly. I was very happy to get an appt right away when they opened. Staff was professional and very nice. Clean, quiet environment.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

While every other urgent care within 10 miles had 2-4 hour wait times, I was able to make two immediate back to back appointments for my kids. When car troubles set us back 15 minutes, I called ahead and was treated with kindness and compassion. Both Dr. An and the person who checked us in were warm, welcoming, and took the time to listen to and speak with my children and not only me about their symptoms. I am so thankful to have found this clinic and highly recommend them!

What needs to be said.........again and again. Easy to schedule, polite, engaged,and friendly staff; competent and concerned MA; and most importantly a knowledgeable, professional, and competent provider.