Pediatric urgent care near me in Hacienda Heights, CA

Made my appointment on the App super easy when I got there got signed in right away filled out some information and got check right away they also sent my prescription to my nearest pharmacy!

I have had a pretty bad cough for 8 days. Congestion the is colored. I’m am not fast to jump to going to the doctors but felt after a week with no improvements, it was time.  I work so very thankful they were able to see me last appointment of the day. Front office was super friendly and helpful. Back office was also very pleasant and I feel did more than the physician.  Doctor came in listened to my breathing, asked if I had asthma, which I do not. Said I had no fever so just wait it out with cough syrup and inhaler.  In the room for maybe 5 minutes, did not look into my ears, did not look into my mouth, did not ask any other questions?  Now it is 2 days later and I am coughing so bad I can breath and going to make an appointment with my primary. So waste of $145.  Maybe I’m crazy and tgat is all doctors do now?

The care was amazing from the guy who checked us in to Dr. Al, but the X-ray tech today telling my 5 year old to lie down and not move “or he will hold her head down” didn’t work for me. Being in the medical field, I can tell you that’s never ok. Especially with pediatrics who are already terrified. He was rude, unprofessional and must have forgotten he was dealing with a CHILD. I would give him a 1/5 and everyone else a 5/5.

Staff sent my prescription to the wrong pharmacy

Went in for a physical as it was my first time in the office. I was seen by a resident Dr. She was literally in the room for less then 10 minutes. She asked the same questions over and over and wrote things down. Said she would be right back because she was going to talk to the other doctor. I waited for over 45 minutes and I had to go to the front desk to ask what was going on. I saw the resident doctor walk past the room because the door was left open and she walked out with a bag as if she was leaving for lunch or the day. One of the girls at the front desk was kind enough to go talk to the other doctor who l was actually supposed to see as i had scheduled with her. I heard the conversation which was basically print out the referral for blood work and that's it. The doctor didn't even come in the room to at least acknowledge me or apologize for the misunderstanding. Never will I go back here again. Especially being that I stated in the beginning if my appointment, I may be pregnant and basically had to demand a pregnancy test because they weren't going to offer it at all.

Wait time was about 2 hours.  Still waiting on X-ray results.  Provider was very attentive and thorough.

The staff were wonderful and caring. No really caring. I was so impressed.  Was not treated like a number but a person who needs medical attention. It may not be pretty but it’s clean. The doctor and nurses who attended me listen they both listen.  Thank you

I checked in pretty fast. Staff was nice. Waiting for the provider to see me took about 20-30 mins.

They are very friendly and helpful

Couldn’t have been easier. Very positive experience all around

No line ,i got doctors care and took my COVID test

Greta experience and staff was very welcoming and professional. Would recommend for anybody.

Quick and easy experience!