Carbon Health Locations in Petaluma, CA

4.64(16,532)

Carbon Health is one of the best urgent care providers in the United States. With 84 locations across 62 cities in 8 states, Carbon Health strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 8 within Petaluma, CA

Website: carbonhealth.com

Find a Carbon Health Location in Petaluma, CA

4.69(189 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.41(209 reviews)
Urgent care
Wait time was unexpectedly long!  I was there for one hour and 15 mins for an EKG the order was sent the day before so that was not the problem. Was called 15 mins after my scheduled appt and there was only one other person in the waiting room when I was called. Also when I arrived there was one person ahead of me.  Provider was very good and staff friendly. The assistant who who performed the EKG was great knowledge about the procedure. After the procedure I had a wait again another 15 mins.
4.73(187 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
4.34(180 reviews)
Urgent care
Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.
4.57(130 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
This was probably best urgent care I have ever been to.
4.44(73 reviews)
Urgent care
Always far exceeds expectations.
4.33(109 reviews)
Urgent care
Colton was very friendly, knowledgeable, and helpful!
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