Hometown Urgent Care & Occupational Health

2.9(172)

A Columbus, Ohio-based urgent care and occupational health chain founded in 1996, acquired by WellNow in 2020 but continuing to operate under the Hometown brand in Ohio and Michigan.

Type of provider: Urgent Care

Number of locations: 20 across 16 cities in 2 states

Website: myhometownuc.com

Find a Hometown Urgent Care & Occupational Health Location

2.17(18 reviews)
Urgent care
Very nice staff. Very nice PA. Great care diagnosis and explanation. No wait time. I dont know why the over all rating is so low.
2.97(17 reviews)
Urgent care
The staff was polite, courteous, friendly, and knowledgeable. It was much cheaper than going to the ER or another urgent care facility.
2.67(6 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Hometown was super clean and inviting. The staff was very kind and cool and made me feel at home. The nurse and Doctor who saw me were so kind. I hurt my arm and they did a super low cost in-house x-ray and took care of the sprain in office. Then called to follow up a few days later to see how I was feeling. I was really impressed with how caring they were. I don't have a PCP and will definitely be going back. I saved so much money compared to the ER.
2.9(5 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
3.67(6 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Thank you to the staff of Hometown Urgent Care in Xenia, OH. I've been researching places that are doing COVID testing. I was so happy to see that testing was happening in a location that I pass every day. With easy-to-adhere-to safety precautions in place, like remaining in your car to fill out the intake form and then waiting for your turn to be seen, this was a breezy testing venture. Staff was friendly and helpful. The nurse was very good-natured over the phone and in person and answered all my questions. The place is very clean with all the safety measures in place. The doctor was super nice, made me feel heard, listened to my concerns, and was so skilled at administering the nasal swab. Zip zop zoop. A little discomfort for maybe 3 seconds. Just like he described -- it's like when you're swimming and you get salt water up your nose. The exact same feeling. No big deal. I was so sorry I had been so scared of this test and reluctant to get it. This was my first visit and I cannot say enough good things about the experience. Thank you, thank you, thank you. You are doing such a wonderful service to your community and in such a pleasant and non-frightening way. You are my heroes. Keep up the outstanding work! Thank you!!!
3.75(8 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I was a patient on 1-8-20. If I'm sick this is where I go. The service is great from the time of arivial tell time of discharge. Dr. Jose Rodriguez is Fantastic. He explains everything to your Understanding. He gets a 10.
1.44(9 reviews)
Urgent care
We went in for Covid tests. Had to call ahead and make appt. They got us in soon after our appt time. The staff were all friendlt, and Mosley, the young man who took our nose swabs, was very gentle and professional. We did have issue with their lab calling with results, but called back to the main number and spoke with Brittany, who was busy but took the extra time to look on the lab computer and give us our results. Very pleased with the services overall.
2.0(7 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I was seen right away. Felt better quickly was out of pain with out pills thank you doctor.
2.6(5 reviews)
Urgent care
2.33(6 reviews)
Urgent care
This is the best urgent care I have been to. Unfortunately urgent cares are usually notorious for subpar healthcare, long wait times, and rude, unfriendly staff. I have been here a few times as a patient and brought my children in when we have had emergencies or on the weekends when we couldn’t get in with our normal doctors. This is the friendliest and most helpful staff.
3.53(15 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I have never been to a urgent care that I felt so comfortable and not rushed, starting from the front desk the guy was so nice(sorry didnt catch your name) then Jonathan kept me laughing even tho I felt like crap,then comes Dr.Ray who was also great and very nice gave me what I needed to help me feel better. I will for sure be going to this urgent care from now on. Thank you so much for the great service
1.89(9 reviews)
Urgent care
Great Experience. I never go anywhere else
4.0(7 reviews)
Urgent care
I want to thank the terrific staff I met: Kaprice, Ron, De, & Nikki. They were patient and answered my questions concerning a PCR (72 hr.) COVID test vs. an Antigent (24 hr) COVID test. Then they administered the test I chose. I was in & out within 15 mins. I got my results the same night. I went back to the clinic to have them give me a hard copy of my results also. I recommend Well Now Urgent Care on Colerain Ave. Cincinnati, Ohio 45251 for non-critical care needs.
3.2(5 reviews)
Urgent care
This is a update on the over payment refund. I finally received it. So I will give a better rating as the care I received from them was good.
Urgent care
3.0(10 reviews)
Urgent care
I can't speak highly enough of this urgent care. From the time you walk in till the time you leave. Very friendly and knowledgeable.
2.55(22 reviews)
Urgent care
The People were friendly, Professional and made me feel confortable.They made me feel better when I needed them.I was seeing a doc after 10 min from walking in their door paper work n all.I was on my way out the door within 30 min.Thats the way a Clinic should be. THANK YOU Hometown Urgent care.
4.0(5 reviews)
Urgent care
The doctor and nurse were great. However, their receptionist left a lot to be desired. Very abrupt and totally lacking people skills. She is dealing with people that are obviously very sick. A little kindness and compassion would certainly make the experience at least a little more pleasant.
3.44(8 reviews)
Urgent care
Scheduled an appointment online. That was easy and quick. Waiting area was clean, receptionist was efficient. Nurse was friendly and personable. Dr was attentive, kind and patient. I felt heard and validated. He was able to diagnose and prescribe the needed meds. We have had nothing but great medical help at this location.
3.0(4 reviews)
Urgent care
I can only speak for Dr. Bonnie cause she’s the only one I’ve seen each time there, however she is very personable, kind considerate & gets right to it. I’ve never had to wait long times like at other urgent cares. The whole staff is nice & works together well.
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Services

A list of common services offered at Hometown Urgent Care & Occupational Health locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Labs and Tests

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Iv Hydration
  • Splinting And Casting
  • Abscess Treatment
  • Burn Treatment
  • Asthma Treatment
  • Laceration Repair (Stitches)

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Optometry

  • Vision Test

Occupational Health

  • Alcohol Testing

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Hometown Urgent Care & Occupational Health. For more details, visit a clinic's individual page

Base office visit

Self-pay: $130

X-ray (chest)

Self-pay: $80-$120

Camp physical

Self-pay: $30

X-ray (arms, hands, legs, or feet)

Self-pay: $65

Flu shot

Self-pay: $30

Sports physicals

Self-pay: $30

Laceration repair (stitches)

Self-pay: $65

About

About Hometown Urgent Care & Occupational Health

Hometown Urgent Care and Occupational Health is an Ohio-based urgent care brand founded in 1996 and headquartered in Columbus, Ohio. The company built one of the larger Midwest urgent care and occupational health networks over its first two decades, combining walk-in acute care with employer-facing occupational medicine services including drug screening, injury management, and workers compensation case handling. In December 2020, WellNow Urgent Care acquired Hometown Urgent Care and Occupational Health in a transaction that nearly doubled WellNow clinic count. Despite the acquisition, Hometown locations continued operating under the Hometown brand, preserving the legacy name and its recognition among Ohio-area employers and patients.

Headquarters

Columbus, OH

Total locations

20(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Timeliness

2.9

Bedside manner

2.8

See all ratings and reviews

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