Book urgent care & walk-in clinics near me in Madison Center, CT

Walked in after work and I didn't have to wait long at all.

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

The front desk in training was extremely rude . I walked in , her head was down , I’m sure she heard and saw me . If I did not greet her she would not have lifted her head to say anything . I told her the issue and before I could finish she goes “oh I would wait for her to come back because I’m just in training “ whether you’re in training or not greeting someone is common decency along with letting me know someone will be right with me . Her demeanor was completely off and unacceptable especially dealing with people in a doctors office. Everyone else was great.

I feel welcome, and it was very comfortable

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.