Pediatric urgent care near me in Madison, CT

First time there waiting time was expected, I did a walk in , receptionist was great she helped me out with checking in, had issue with my iphone  the doctor was on point

Staff is courteous and caring.

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

The office staff were friendly and professional. The office is in a great location with easy access, and the environment was very clean. They accepted my insurance without any issues. The doctor was kind, patient, and took the time to answer all my questions. Overall, I had a very positive experience and would highly recommend this office. Unfortunately, the app does not allow patients to send messages directly to the doctor.