Urgent Team is one of the best urgent care providers in the United States. With 90 locations across 63 cities in 6 states, Urgent Team strives to provide the best urgent care to its patients.
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I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic.
My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot).
My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
I feel like we got into the back in a decent amount of time. Scheduled appointment was *** and we went back around ***ish.
The nurse/tech in triage was a little aggressive and never made eye contact. But did his job. I will say, I did not appreciate him trying to rip off the blood pressure cuff off my 3 year olds arm and a shocking my child.
The APN was very to the point.
I understand it’s an urgent care but it was definitely a different experience then the pediatricians office.
I was a walk-in patient just needing a strep throat test. This was my second visit there, the last being about 4 months ago. As before, check in was quick and there was nobody else in the waiting room. All staff members were very courteous and friendly, facilities very clean, and I was treated quickly. GREAT CLINIC!!! Definitely recommend!!
The staff was so helpful. Amanda was so empathic with us and explained everything and took time for questions and explanations. It's great to have Covid testing and results within an hour.
I love using Sherwood Urgent Care here in Searcy! They are the first place that I have been to that actually cares and takes the time to really figure out what to do to better your health!!! Wouldn’t want to go anywhere else!
Didn’t have to wait very long to get back to a room to get treatment. I was directed by a lady over the phone to come in and go straight to room #6. I mean you would think they could at least show you to the room. When the nurse came in to get my vitals she was super rude and had no bed side manner. She never even spoke to me until after I asked her what my BP was. Even then she acted like she had rather not speak to me. When she came in she didn’t even have a mask or gloves on either. I was in there to get tested for Covid so I mean you would think that they would take better precautions for everyone than that. I definitely think this is something that needs to be addressed! Also used the restroom in the lobby which was completely disgusting! No toilet paper or paper towels and it looked like it hadn’t been cleaned in weeks.
As when I had to go in September, everyone was really friendly but Elizabeth is the absolute best ever! We have a PCP but I will be using this walk-in clinic as needed as long as Elizabeth is there!
Went for covid rapid testing, staff was exceptional,paperwork was a breeze and there was very little wait time involved. Nurse was humorous, friendly and professional while the same can be said about the Dr as well. Overall experience a 10
Love Urgent Care. Had to go there today. My ear has been really hurting the last 3 days. Well I've got an ear infection and excessive fluids. Called in some Meds. For me and I was out. Probably wasn't there 30 minutes. And they even remembered me from my 2 previous appts..about a month or so. Everyone there was very caring, polite and professional. I recommend Urgent Care in Beebe to everyone. Very respectful as well
You don't get that near enough these days. The I think is called an APRN (sorry if I'm wrong)
Her Last Name was Self. She's AWESOME.
The staff was very friendly!!
Dr. Mary Black was very professional, caring and friendly.
I have and will continue to suggest to family and friends to go to Sherwood Urgent Care.
1547 Harrison St, Batesville, AR 725011547 Harrison St
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.83(4.1k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
Was able to book an appointment the night before. I generally don't visit doctors. In fact it's been 6 or so years. I'll take vitamins and over the counter medicine if I get sick. This visit, fueled by family pushing me to go. The appointment process and check in was easy. Even the wait time wasn't to bad. But, after being seen I understand now why. I was seen by a nurse, typical stuff. Blood pressure, nasal swapbs, weight, height etc. After being put in a room a NP comes in. No bedside manners. Asks why I'm there. You would think after the second time of stating my symptoms someone would have notes. He listened to me breathe and checked my ears and poof gone. Said he forgot to check my nasal swabs before he came in. As he returns. Almost joyfully and says.. you have flu b. Me, I knew something was off as you see I don't visit doctors and I am miserable. He then tells me there is nothing he can do! I asked for antibiotics. Antivirals, anything to help and he says, "I can call you in some tylenol"! So I pay insurance premiums and co pays for Tylenol! This is the very reason I don't see doctors. It's not about the patient anymore but the 120 dollars for 10 mins of their time. I was up coughing all night and half the next day no thanks to him. Complete waste of time. Will never go back or even recommend this place to anyone.
This clinic has shorter than average waiting periods
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Short Wait Time
Woke up with fever, sore throat and body aches. Reserves an appointment online, and I was in and out in thirty minutes. Corey and the staff are wonderful!!