Urgent Team - 77 locations

1581 patient reviews

Verified patients have booked on Solv and had an appointment at City Bay before submitting a review.

I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.

- Verified patient on 1/3

This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down

- Verified patient on 1/2

Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!

- Verified patient on 1/2

There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!

- Verified patient on 1/1

Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.

- Verified patient on 1/1

Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.

- Verified patient on 1/1

Dr Eric is always the best! One of the reasons we use urgent care.

- Verified patient on 1/1

Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!

- Verified patient on 1/1

My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!

- Verified patient on 1/1

We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!

- Verified patient on 1/1

As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.

- Verified patient on 12/31

As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.

- Verified patient on 12/31

This was the perfect place and people to get my testing done. Will tell all my friends

- Verified patient on 12/31

This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!

- Verified patient on 12/30

Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.

- Verified patient on 12/30

Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!

- Verified patient on 12/29

Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

- Verified patient on 12/29

Covid test was quick. Check in process easy and efficient. Staff was FABULOUS—

- Verified patient on 12/28

I was running a high fever, had a cough and high mucas in most of my coughs. I was examined and given a covid test that I preferred. It was negative which I believed would be, I was x-rated and pneumonia was ruled out. I was told I likely had a serious sinus infection and was given prescriptions for strong anti-biotic, cough pills and something to dry up the mucus. Very satisfied.

- Verified patient on 12/28

The care that I get at this urgent care is great.

- Verified patient on 12/25

Wow - truly blown away by the kindness and politeness of the receptionists/office staff and doctors here. It is Christmas Eve and there is so much sickness going around, we are still in the midst of the Covid pandemic, etc… even with all of that said and these healthcare professionals surely missing their loved ones at home, they had positive attitudes, smiles, and great care-taking. The doctor we saw listened to our concerns and we are so appreciative of her time! Her plan of care was exceptional and gave us the reassurance we needed. I will highly recommend this clinic/urgent care. Even on our way out, the ladies up front were so kind to wish us a Merry Christmas. 🎄 6 out of 5 stars!!!!! 🌟🌟🌟

- Verified patient on 12/24

Excellent experience. They took us in right away Got tested right away. Very caring and kind.

- Verified patient on 12/24

This was an excellent care facility to get my Covid test. Reception and exam rooms were very clean. The staff was extremely helpful, friendly, and knowledgeable. They answered my questions and concerns with utmost knowledge and understanding. I can highly recommend this Ascension Urgent care ❤

- Verified patient on 12/24

Was very busy and a long wait but I didn’t care because I was really sick and everyone else was closed! Will go here from now on because everyone was very nice and cared. Very good Urgent Care I think.

- Verified patient on 12/24

Very kind and friendly. Needed a covid test and was in and out in 20 minutes or less.

- Verified patient on 12/24

Wait was VERY long but staff was VERY nice and respectful. I was a walk in

- Verified patient on 12/24

Quick Covid test and results. Clean. Nice nurse/tech and doctor.

- Verified patient on 12/24

Quick Covid test and results. Clean. Nice nurse/tech and doctor.

- Verified patient on 12/24

This is by far my favorite Urgent Care that I've ever visited. It is always clean, the staff is always friendly, and the care and bedside manner is phenomenal. I will never go anywhere else. My wait for a Covid test was 3.5 hours, but that's not their fault at all. By the time I realized that I needed to be tested, there were no more appointments and SO MANY people wanted tests. They were doing the best that they could and with a smile...on Christmas Eve!

- Verified patient on 12/24

My husband and I had a Covid test and everyone was polite and efficient.

- Verified patient on 12/24

My husband and I had a Covid test and everyone was polite and efficient.

- Verified patient on 12/24

Excellent! Every step of the way from booking appointment to being called in for COVID test to getting results was very efficient.

- Verified patient on 12/24

Excellent! Every step of the way from booking appointment to being called in for COVID test to getting results was very efficient.

- Verified patient on 12/24

If COVID would ever settle down, I would change my primary care clinic to Huntsville Hospital Urgent Care in Bailey Cove Rd.

- Verified patient on 12/23

I needed a Covid 19 Rapid test, and I was able to get on the same morning I contacted them.

- Verified patient on 12/22

Great! Clean place, pleasant staff, and reasonable wait time for the number of people in the waiting room. I would recommend this clinic for those reasons. I plan on making this my go-to clinic for urgent care.

- Verified patient on 12/18

I went in for a Covid test. I was there for 2-1/2 hours for a 15 minute test.

- Verified patient on 12/17

I went in for a Covid test. I was there for 2-1/2 hours for a 15 minute test.

- Verified patient on 12/17

This is the best Urgent Care facility I have been to. I made 2 appointments online and they saw me within 10 minutes of requested time each time. Staff was very knowledgeable and friendly. Facility was very clean. To minimize the spread of infections they would let you sign in then go back to your car to wait. They would then call your cell to see you. I would highly recommend this Urgent Care facility.

- Verified patient on 12/17

I've been going here for years.when my family or I need it...this visit was ok... Receptionist was the best thing of this whole experience...she is awesome.... NP was ok.. talked to me for about 2 minutes and that was it Nurse must not have a lot of experience with people with anxiety...when I told others a comment she made to me.... everyone responded with a version of....I'm sorry...what did she say? They were shocked... I think may try somewhere else next time I need urgent care which makes me sad...we've been going here for 8 years but didn't feel valued at all after my visit....again except by the Receptionist...

- Verified patient on 12/17

The staffs were really cordial I love to go there if I’m sick or my kids are

- Verified patient on 12/16

The staff and facility was excellent.... The fact I wasnt able to get my Covid booster because it wasnt Wednesday is absolutely shameful.... I hope to not ever need to go back

- Verified patient on 12/16

The fastest we have ever been in and out, at any urgent care. The staff was great. I highly recommend them.

- Verified patient on 12/16

This is my favorite place to get care with fast and friendly staff. I use both urgent care in conway but this is my favorite one. I love the solv appt for every thing, so much easier.

- Verified patient on 12/15

Very positive experience. I had an appointment. Highly recommended to avoid long wait. I have gone without appt before and they got me in, but wait was long. Staff from front desk to treatment room are friendly and helpful. Included a follow-up call to ensure I received test results promptly.

- Verified patient on 12/15

Everything was so nice it is a good place to go to everybody is is sweet and take care of you and you don't have to wait no long time good place to go Baptist health urgent Care Merry Christmas and a Happy New Year to everyone 🎄☃️❄️

- Verified patient on 12/15

Our first visit to this facility. I loved that I could register from my phone while waiting in my car. The process was fast and easy. The staff was kind, helpful, and quick! I will definitely recommend this urgent care to anyone else I know!

- Verified patient on 12/15

The only thing I didn’t like when a nurse told me she was going to give a COVID test and flu.I know didn’t have COVID it have do with my chest and throat and face feeling it swelling up. Why do they think you have COVID everytime you sick. I have COVID last year I know I didn’t have it this time . I know my body. Thank you !!!!!

- Verified patient on 12/15

Today was my first visit. The staff was very pleasant and efficient. No one was in the waiting room when I arrived. Including an X RAY, my visit lasted about 45-60 minutes. I definitely recommend the new Urgent Care on Bailey Cove to residents of South HSV.

- Verified patient on 12/14

Fine as urgent care centers go.

- Verified patient on 12/14

I love coming the this urgent care. Everyone is so kind and we are always in and out. Make sure to book an appointment online because you can end up waiting a long tine without an appointment.

- Verified patient on 12/14

Definitely recommend this Physicians Care. Quick, efficient, and thorough exam by Dr Taylor; The staff was friendly, especially nurse “Cat”… willing to help all they could. Prescriptions were quickly called into pharmacy and hopefully will clear up my sinus infection so I can get to feeling better.

- Verified patient on 12/11

I feel like we got into the back in a decent amount of time. Scheduled appointment was *** and we went back around ***ish. The nurse/tech in triage was a little aggressive and never made eye contact. But did his job. I will say, I did not appreciate him trying to rip off the blood pressure cuff off my 3 year olds arm and a shocking my child. The APN was very to the point. I understand it’s an urgent care but it was definitely a different experience then the pediatricians office.

- Verified patient on 12/11

Great experience visiting HH Urgent Care at Bailey Cove! Dr. Hendricks and staff was outstanding!

- Verified patient on 12/11

I was able to schedule an appointment online and made this the fastest urgent care visit ever. Staff were very sweet.

- Verified patient on 12/11

Today was my 3rd or 4th trip to urgent care, 3 of those because I could not be seen in my PCPs clinic. Each time, super friendly and professional staff, extremely clean. Not one person acts too busy for you, from the moment you walk in until the time you say goodbye to the provider. Excellent care each time!

- Verified patient on 12/11

Had a DOT Physical. Outstanding service staff was very professional and friendly. Went very smooth. Highly recommend this clinic for anyone needing a DOT physical…

- Verified patient on 12/11

I went in for a Covid test. Everyone was real nice . They got back in a room quickly and did the fast test. Not long the nurse practitioner came in. Examined my throat, ears and listen to my lungs.

- Verified patient on 12/11

I came in before lunch to have Covid tests. The quick test said I was ok. The PCR test is the one I really need results from. I was told that I would be called with the results, but I haven’t heard anything yet. I REALLY need the results by 10 a.m. Saturday December 11th!

- Verified patient on 12/11

The entire staff was amazing. Kind, efficient and the expert care was next level. This is without a doubt the best urgent care experience I have ever had!

- Verified patient on 12/11

Come in late in the evening, was told it would be a 2 hour wait. (Not unexpected for an urgent care in the winter.) In and out in 1hr 15 mins! Great care, fast, friendly.

- Verified patient on 12/11

Bit expensive for less than 10 minutes with no shots or testing

- Verified patient on 12/10

It was the best experience I have ever had at an Urgent Care. Excellent staff..so kind and caring! Fast and efficient.

- Verified patient on 12/10

This is the best urgent care in our county! Friendly, caring, fast, clean, and i love these people, i felt sooo bad and the nurse kind words were so comforting to me....i will tell everyone to go there!

- Verified patient on 12/10

All of the staff working at urgent care were AMAZING. I’m so glad I chose to go there today. Thank you, ladies!!

- Verified patient on 12/8

While I had my mom here, I enquired if they could give my covid booster to me. They promptly checked me in and took care of it. Nothing but good things to say about the care we received today.

- Verified patient on 12/8

First time at this newly opened facility. Very good experience! Staff are very friendly and professional. Very clean. CRNP Sarah Jean was wonderful. Very compassionate and thorough. Explained my care plan clearly. Highly recommend HH Urgent Care Bailey Cove Rd.

- Verified patient on 12/8

I didn't have to wait as long as I expected to. Nurse practitioner was very nice and knowledgeable. I would likely go back here or recommend it if I needed another urgent care clinic.

- Verified patient on 12/8

I got the booster. It was quick & easy. 🙏👑🙌💯

- Verified patient on 12/8

I was well cared for at Urgent Care. The staff is as friendly and the APRN was thorough. I would recommend this Urgent Care to anyone. Wait time was a little slow but there was only 1 APRN and the wait time was expected. It would be a good idea to hire another APRN to help out.

- Verified patient on 12/7

I do not have a pcp and have been using Urgent Care since they opened. I have always received great care...until this last visit. I have no complaints with the cleanliness or wait time. However I didn't receive the care I Normally do. And also had problems getting my medicine.

- Verified patient on 12/5

I had been to fast pace on Monday and because I am pregnant they didn’t do much I came to physicians car Thursday and they actually gave me something and checked me out ended up having strep and a ear infection got a antibiotic and I am sure I’ll fill better soon

- Verified patient on 12/2

Best urgent care EVER!

- Verified patient on 11/30

Everyone was very helpful and efficient. For feeling bad. This was a very pleasant experience. Thank you everyone! For this reason I would highly recommend HH Urgent Care to everyone!

- Verified patient on 11/30

I love Sherwood urgent care. Alan, Marjorie, and Rosie are are always kind, compassionate, and thorough.

- Verified patient on 11/28

Ms Amanda was so nice and informative and so was the rest of the staff! I will definitely recommend urgent care to my friends . Ms Amanda told Me some things I have never heard before and I will definitely be trying it

- Verified patient on 11/28

This was my first time to use Urgent Care. The staff was very friendly and attentive. They thoroughly explained everything to me and gave me great care. The facility was clean, and their system for checking in was easy.

- Verified patient on 11/28

First time using this urgent care they had a very friendly staff will be back if needed

- Verified patient on 11/28

Great location. Staff is absolutely fantastic. Whenever I need urgent care this is always going to be my first choice. Organized and efficient. Thank you for your service.

- Verified patient on 11/28

I came in just to get a rapid test. I made an appointment for 1:20 p, to avoid the wait. I got there 10 min early as requested, and was told they were running behind. Finally called in right before 2:00 p. Sat for a while, and didn’t leave until 2:40 p, just for a rapid Covid 19 test. Wasn’t the greatest on time.

- Verified patient on 11/28

I came because I needed care and did not see that Allegro would be open when I looked at 1st thing this morning but that Urgent care would. I made an appointment for 10 a.m. by the app which I love but was very disappointed in the wait time. I waited in waiting room for over an hour!! I did not leave until after 12:33 although that was the time that was discharged time on the message I received. I went to the restroom before leaving. The hand soap dispenser was off the wall, no soap and the paper towel dispenser was empty with the huge roll of towels on the counter by the faucet so there was little elimination of germs in the bathroom today. The receptionist kept leaving the desk I guess to help in the back because they were so swapped and didn’t seem to have enough staff since the NP was the one that swabbed me for COVID instead of her nurse. No on was at the desk when I left so I guess they had all they needed for a payment to be made 🤷‍♀️

- Verified patient on 11/28

When I can’t get to Pcp Dr. Baptist Urgent Care Clinic in Jacksonville, Ar. Convenient, Service is Good

- Verified patient on 11/27

The Nurse on staff Scarlett is top notch, she took care of my son and made sure that he received the best of care. Now that we know what’s going on with my son, we can continue his care with his primary. This is hands down the only urgent care we’ll visit. Thanks again

- Verified patient on 11/27

Everyone was very professional and kind. Tried to do a virtual visit was told with upper respiratory stuff going on I needed to go to the urgent care in Harrison. So I did as a walk in. Was told there's a three hour wait. Dang they weren't kidding. Ended up being there four hours. Need to change the name to we care, not urgent care. Just thankful not Covid.

- Verified patient on 11/27

A first time visit but I will be going to Urgent Care again. Friendly and professional and very helpful.

- Verified patient on 11/27

Extremely friendly staff! I was able to make a same day appointment, fill out all paperwork and pay online! So when arriving it was such a smooth process, short wait time and very kind staff! Doctor Sandy was very knowledgeable and made my kids feel very comfortable while she conducted the exam.

- Verified patient on 11/27

Everyone here was great super fast and efficient. I was in and out I recommend ascension saint thomas urgent care tiny town road

- Verified patient on 11/27

The nurse practitioner that I saw was very nice, and very knowledgeable in regard to my respiratory infection for which I was being seen. I am very pleased with her treatments that she provided, and I would certainly see her again in the future. The wait time wasn’t terrible, but it could’ve been a little faster in order to help ease my symptoms. Overall, the Nurse Practitioner and staff, and the facility, are on my definitely would recommend list, to anyone else that needs urgent care.

- Verified patient on 11/27

I will start off by saying I have used this urgent care a few times and have been extremely happy with the care we have received. However, this one is a different story. I made an appointment due to high fevers, body aches, and chest discomfort of 5 days. The sweet LPN who took care of me listened to my concerns. She decided to swab me for the flu. As she was taking my swab to get tested the APN opened the door to our room. She was speaking to the LPN she said “did you get a PCR on her, this is probably COVID, not the flu”. I had explained to the APN that I had just tested negative for COVID two days ago, that I really did not think that’s what this was. She got a rapid COVID test which was negative. She then said she would send it off for PCR and that it would probably be positive and that’s what we were dealing with. I asked her for a chest X-ray. She stated “your lungs sound fine”. She offered to draw blood work, I agreed. She sent us on our way telling us it was most likely COVID and that we would get the results tomorrow. My husband left from the urgent care and brought me to the ED where I am admitted for double pneumonia and having a sepsis work up. I’m glad I advocated for myself and didn’t settle for a COVID diagnosis. If I would of waited too much longer I’m scared about how much worse it would of gotten. I think it’s always wise to listen to your patients and not jump to one conclusion so fast ( and yes I have been fully vaccinated for COVID as well). But I am thankful for the sweet LPN who seemed as she was concerned!

- Verified patient on 11/27

The wait time of very short with an appointment. The facility is extremely clean. The staff was professional at all times. I would recommend this urgent care to anyone!

- Verified patient on 11/27

All I have to say it I've never been to a clinic that was so professional,careing, friendly and made my visit easy and not judgemental that I'm a recovering addicted and been sober 3 years but the doctor treated me like a brother and made me feel comfortable in telling him some of my testimony. Thank you all for being so kind and God will bless for that!!!

- Verified patient on 11/26

Went in to get a rapid covid test, unfortunately turned out positive, but the staff was great. Not having insurance it wasn't bad.

- Verified patient on 11/26

Very professional but so gentle and thoughtful. A great staff! This community is very fortunate to have st Thomas urgent care

- Verified patient on 11/26

I had a case of Bronchitis and went to urgent care. Got a quick covid test just to be sure and then got one they send out. With registration, seeing the APN, then getting a shot I was there less than 30 minutes. Which was aweso.e because I just wanted to go back home to bed. I have used this location several times now and always have had a good experience!!

- Verified patient on 11/25

I couldn’t get in to see my personal Doctor since they were booked up, and this was the third Urgent Care Clinic I tried to get into. Thankfully, this Washington Regional facility was open later and had availability, because we were leaving on a Thanksgiving trip the next morning. The staff was very nice and helpful. Considering the time of day and that they had been busy all day, it could have definitely been different, as experienced at one of the other places I had been to! Thank you to the physician I saw (Christy) who was friendly, informative, and answered all my questions. Ultimately, I was able to be seen, and get the meds I needed to get started on and take our trip. Thank you!!

- Verified patient on 11/25

Needed a covid test to get into a concert other than having to wait awhile the process went smoothly

- Verified patient on 11/25

Needed a covid test to get into a concert other than having to wait awhile the process went smoothly

- Verified patient on 11/25

The staff during the day and the staff at night is amazing I love this place this is my second time going there and they are the bedside manner is awesome they test you there they do everything there I highly recommended the friendliness the quality of care the wait time to cleanliness perfect

- Verified patient on 11/25

They were very quick and professional! I was able to get tests done quickly and the doctor and nurses bedside manner was excellent! Definitely would recommend!

- Verified patient on 11/24

I always receive professional case at Sherwood Urgent Care in Russellville, Arkansas and highly recommend them.

- Verified patient on 11/24

Best Urgent Care in area hands down. Nurse practitioner is awesome.

- Verified patient on 11/24

I was a walk-in patient just needing a strep throat test. This was my second visit there, the last being about 4 months ago. As before, check in was quick and there was nobody else in the waiting room. All staff members were very courteous and friendly, facilities very clean, and I was treated quickly. GREAT CLINIC!!! Definitely recommend!!

- Verified patient on 11/24

Very pleased with Urgent Care! Needed to have my ears cleaned ! Wax build up! Nurse Jennifer and Dr. were excellent. So happy was able to get immediate relief! I certainly will use when needed! Thanks for kindness and excellent care.

- Verified patient on 11/24

One of the best urgent care. Very friendly, clean, safe during Covid.

- Verified patient on 11/24

The facility and staff are top notch. Short waiting time makes Sherwood Urgent Care a great choice for busy people.

- Verified patient on 11/23

I have to say,it is always a pleasure to go and get treated the way I do. Its not often when I have to go but when I do,it seems the team with Kari,Bruce,Tina and Daisha are there and I'm always very glad! Kari makes me feel like she provides personal attention and she's always very thorough!! Urgent Care of Jacksonville will always be my place to go for my care! Thanks so much for being there!!! ❤

- Verified patient on 11/23

I was a walk in. The receptionist was very nice and friendly . All areas I went into was very clean. The CNP was very thorough and professional . I will definitely use this Urgent Care again . Thank you for being in Florence Al !

- Verified patient on 11/23

My first visit here and it was awesome compared to most urgent cares! Very friendly staff and very informative.

- Verified patient on 11/23

Very convenient place to get my covid testing required for travel/work.

- Verified patient on 11/22

We waited for almost an hour and a half to be seen. Then we waited another 20 minutes or so in the patient room. I was not pleased with that in comparison to other urgent cares we have used in the past. However, the nurse and doctor we were seen by were great.

- Verified patient on 11/22

I came in for DOT physical. I have been getting them for over 30 years and this was the absolute best experience I have ever had. Thank you so much.

- Verified patient on 11/21

We came in for Covid test to travel and the ENTIRE staff was extremely helpful and very nice! I did not realize that a medical experience could be this good! Not that I want to get sick anytime soon but would come back here or recommend this olace to anyone!!!!

- Verified patient on 11/20

The staff was so helpful. Amanda was so empathic with us and explained everything and took time for questions and explanations. It's great to have Covid testing and results within an hour.

- Verified patient on 11/20

In and out very quickly. Staff was very nice and friendly. I walked in and barely had to wait. The only weird thing was the billing; they apparently go through a third party vendor so they call you a few days later and take the money from you at that point. Everything was great though. They actually listened to what was wrong and didn't blow me off even when all my tests were negative.

- Verified patient on 11/20

Stopped by for a DOT Physical. In and out about 45 min. Staff was very friendly as was the Nurse Practitioner. I will surely return for other medical care if required.

- Verified patient on 11/20

I felt that the wait time for my appointment was rather long considering I had an appointment. It took over 2 hours for me to be seen. However, I understand this is largely out of the staff control, and apart from that I had one of my best experiences at this urgent care tonight. The doctors who I interacted with were thorough and asked me several questions to help develop a course of treatment as well as next steps if my symptoms don’t improve. Usually at this urgent care I feel like I’m in and out with no real benefit, but tonight was different and I had a great experience.

- Verified patient on 11/20

This Urgent Care is superior in every way. The facility is clean and appealing, and the staff is professional, informative, and caring from the receptionist to the Doctor. I am so grateful for this facility, and this is my fourth visit for myself and/or family member!

- Verified patient on 11/19

This is the first time I have used Saint Thomas Urgent Care and it was an excellent experience.

- Verified patient on 11/19

The staff was both proficient and friendly and as a new patient I had a great experience because each staff member I encountered made me feel welcomed and valued . I chosed Ascension St Thomas Urgent Care based on the 4.9 ratings online but in my opinion that should be change to a 5.0!

- Verified patient on 11/19

NP Taylor was very nice and connected well with my daughter when I brought her in to get her tested. Her humanity was refreshing. Thank you.

- Verified patient on 11/19

Fast and friendly. Tested negative. Although chance of strep. So still getting treated in case. Thank goodness. Thanks guys!!

- Verified patient on 11/19

I love using Sherwood Urgent Care here in Searcy! They are the first place that I have been to that actually cares and takes the time to really figure out what to do to better your health!!! Wouldn’t want to go anywhere else!

- Verified patient on 11/18

Had a DOT physical, no problem. In and out, great service!

- Verified patient on 11/18

This was my first time at this location and I had a great experience. I was seen within 20 minutes of my appointment time and the NP I saw was so kind and compassionate and answered all my many questions. I highly recommend Ascension urgent care- my experiences there have been far better than my experiences at my GP.

- Verified patient on 11/18

I scheduled my appointment and when I arrived I was taken in within 5 minutes. Excellent! The NP who attended my daughter was friendly, knowledgeable and caring. This has become our favorite Urgent Care. Highly recommend if you need to be treated rapidly and efficiently.

- Verified patient on 11/18

As a walk-in, my wait time was 3 hours today. However, once inside, they quality of care ai received was exceptional.

- Verified patient on 11/18

Everything was really great, actually the best walk-in clinic I’ve visited. Wait time to be seen wasn’t bad at all. The only reason I deducted 2 stars for it was because I was in an exam room for over an hour for only a Covid test. I know every business has their slow days though so I’d still highly recommend!

- Verified patient on 11/18

We love this urgent care. Everyone is really great.

- Verified patient on 11/17

This was a Covid PCR test as we transit outside the US on vacation. My only real comment is you need to get rid of the pdf version of the new patient info form. Doing that yesterday, then having to transcribe the info, was inconvenient as anything.

- Verified patient on 11/17

This is the best place to go! Everyone is so friendly. They are fast and do everything to make you feel better. The best walk in clinic in Conway!

- Verified patient on 11/17

Didn’t have to wait very long to get back to a room to get treatment. I was directed by a lady over the phone to come in and go straight to room #6. I mean you would think they could at least show you to the room. When the nurse came in to get my vitals she was super rude and had no bed side manner. She never even spoke to me until after I asked her what my BP was. Even then she acted like she had rather not speak to me. When she came in she didn’t even have a mask or gloves on either. I was in there to get tested for Covid so I mean you would think that they would take better precautions for everyone than that. I definitely think this is something that needs to be addressed! Also used the restroom in the lobby which was completely disgusting! No toilet paper or paper towels and it looked like it hadn’t been cleaned in weeks.

- Verified patient on 11/17

My kids love everyone that works @ the fort Campbell location! From the front desk to the provider everyone is amazing 😊 .

- Verified patient on 11/16

My kids loved the staff.

- Verified patient on 11/16

The provider who a Nick, was polite and friendly with my child who had to be tested for covid. It was a pleasant experience for an unpleasant illness. We would recommend service here.

- Verified patient on 11/16

The staff was fantastic. They were busy but yet very friendly to everyone. Was very impressed with the bedside manner!! We will be using Baptist Urgent Care for our urgent medical needs in the future.

- Verified patient on 11/16

I am so glad we have this facility in our town. They will always see you and take care of your issue. Since Covid came to town a lot of family doctors won’t see you if you are sick which is the reason most of us go to the doctor in the first place. So Washington Regional Urgent Care is a godsend! Everyone is so friendly and professional and make you feel at ease as soon as you walk in. Check in on my phone was very convenient too! The provider was very friendly and made you feel at ease. The wait time was a little longer than I had thought it would be but due to Covid it was understandable.

- Verified patient on 11/16

This was my first time here but if I need urgent care again I'll go here again. The wait time was short, the staff was very friendly and caring, and it was very clean.

- Verified patient on 11/16

Was told my strep test would take 5 mins and I waited for 40.

- Verified patient on 11/15

Due to Covid, my regular internist is only doing televisits, which is completely understandable, but sometimes a patient HAS to be examined. This urgent care has quickly, compassionately and thoroughly treated my son and I. I won’t even consider going anywhere else. Dr. Lucy and Autumn were the absolute epitome of professionalism and all the Hippocratic Oath stands for.

- Verified patient on 11/15

So attentive and perceptive. We love that we made Urgent Team our Primary Care Place. They always take great care of us. Dr. Ashley has become the kids favorite provider. We can count on the Urgent Team staff to be there for us during the week or on the weekends.

- Verified patient on 11/14

There for Covid test and everything done was timely and efficient

- Verified patient on 11/13

There for Covid test and everything done was timely and efficient

- Verified patient on 11/13

My nurse was amazing. She eased my mind while getting the Covid test. She really did a great job and made the test the most comfortable she could. I will probably only ask for her in the future b

- Verified patient on 11/13

I have always received quality care from this urgent care. Today I went as far to book an appointment in advance and it took over an hour to get thru which was a little disappointing

- Verified patient on 11/13

It was great. Would come back again, if i need to! I was a walk in.

- Verified patient on 11/13

So glad I came here. I don’t know where the closest urgent care is to my house in Little Rock. The receptionist helped me fill out the forms. She was great. The doctor was very nice and made sure I was taken care of

- Verified patient on 11/12

I was fortunate that no one was waiting when I arrived and I was seen as soon as I finished checking in, efficiently and pleasantly assisted by Jennifer. The med tech came out right away for me to come back for the covid 19 test. Within 20 minutes NP Alana Moore came in with the results, and performed a thorough exam. Very efficient, informative and personable, with striking eyes! Couldn’t have been a more pleasant first time visit to a new clinic. Glad to learn that they are in the neighborhood.

- Verified patient on 11/12

Missy saw me. Overall, very well done. Heckled for flu, strep & Covid. Cautious. Cost was expected.

- Verified patient on 11/12

I was taken back quickly, got my blood drawn efficiently and nearly painlessly. A+++

- Verified patient on 11/12

I set an appointment for 3pm. Got brought to the room at 3:30. Didn’t get seen until 4:20. They stated they had a “procedure” but no one came to inform me that it might be a longer wait. I had twin 3 year olds in there losing patience. The whole reason I made an appt and filled out the paperwork ahead of time was because I had children. Had they said something to me, I would’ve remained calm or left to go to another location. Next time, I will go to another urgent care.

- Verified patient on 11/12

Went in as a walk-in I didn’t wait very long everybody was very friendly and helpful

- Verified patient on 11/11

The stuff was very friendly. All in all, that’s our place to go for urgent care. Highly recommended

- Verified patient on 11/11

Everyone at HH Urgent Care was very nice and the building was spotless. I will definitely use this facility again.

- Verified patient on 11/11

From check in to opening the door on my way out was nothing short of perfect. The staff here is great. I’m from out of town and was hesitant to take my daughter somewhere that I didn’t know, but I’m so glad I chose this urgent care to go to.

- Verified patient on 11/10

Best urgent care experience! Will definitely go out of my way to come back to this location.

- Verified patient on 11/10

Hannah, CRNP was great and the MA was very nice also. The front desk clerk (Jasmine?) could use some communication skills. Walked in at 5:15pm, four people waiting in front of me. I was told that I couldn’t get a covid test because it was too late (almost insinuated that I leave) … wasn’t there for a covid test, just wanted to be seen. They closed at 8pm. At least two people were turned down to be seen after me… not sure why if they didn’t close until 8. As an affiliate employee of HH, I was confused by what was going on and why people were being turned away at such an early time. Maybe there was more behind the scenes that I didn’t see, I sure hope so.

- Verified patient on 11/10

This is my favorite urgent care staff is always friendly and professional. I never wait super long and is always clean.

- Verified patient on 11/10

As when I had to go in September, everyone was really friendly but Elizabeth is the absolute best ever! We have a PCP but I will be using this walk-in clinic as needed as long as Elizabeth is there!

- Verified patient on 11/10

I have been to this clinic several times and they are always prompt with an accurate diagnosis. I will be using this urgent care for future visits.

- Verified patient on 11/9

The visit was courteous,quick, and fast. Best Experience I have ever had in a urgent care facility.

- Verified patient on 11/8

I always have my bloodwork done here and the staff are super friendly, they do a great job every time, and they make it as painless as possible. Two thumbs up for everyone there!

- Verified patient on 11/8

I've gone to both Washington reg urgent care & Mercy go heath care. Washington reg everytime has gone above & beyond to help me both Healthcare & kindness!

- Verified patient on 11/8

Entire staff was very friendly and professional! My son needed a sports physical exam,was very thorough at a very great value!! Highly recommend!!!

- Verified patient on 11/7

CVID TEST for travel - all went smoothly with little wait, since I’d set up an “appointment.”

- Verified patient on 11/4

Been to this urgent care several times. They listen and they have always gave me the proper meds that actually help me within hours. I’m sold on them and will go there first before my MD now!

- Verified patient on 11/4

Dr. Burkett and her staff are amazing. Always love seeing the ladies at the baptist health urgent care in Beebe

- Verified patient on 11/3

I had to get a Covid test to rule out Covid as I have the symptoms of either a cold or Covid…..I scheduled the online appt so I wouldn’t have to wait very long…. On time and very efficient. Yay I was negative for the Rapid so I had the CRP done just to be sure though

- Verified patient on 11/2

This was my 1st time withi urgent care. I was taken back immediately and evaluated then he physician and was diagnosed. My prescriptions were emailed to my pharmacy and I picked him up on my way home. Very easy ! I will go back.

- Verified patient on 11/2

The Dr and the nurse were the absolute sweetest people I’ve met at a Baptist Health urgent care :)

- Verified patient on 11/2

Great place to get care. Friendly staff. Very convenient, close to work. Easy to log in, complete paperwork and scan documents. Love the solv app. I wish all offices were this efficient. I would highly recommend Sherwood Urgent Care to everyone who needs care. Thank you!!

- Verified patient on 11/1

Went for covid rapid testing, staff was exceptional,paperwork was a breeze and there was very little wait time involved. Nurse was humorous, friendly and professional while the same can be said about the Dr as well. Overall experience a 10

- Verified patient on 11/1

I was there for a DOT physical. The staff was very friendly and the service was great. The cost was what I expected.

- Verified patient on 11/1

Love Urgent Care. Had to go there today. My ear has been really hurting the last 3 days. Well I've got an ear infection and excessive fluids. Called in some Meds. For me and I was out. Probably wasn't there 30 minutes. And they even remembered me from my 2 previous appts..about a month or so. Everyone there was very caring, polite and professional. I recommend Urgent Care in Beebe to everyone. Very respectful as well You don't get that near enough these days. The I think is called an APRN (sorry if I'm wrong) Her Last Name was Self. She's AWESOME.

- Verified patient on 11/1

This is my favorite place for urgent care staff is very friendly

- Verified patient on 10/31

Disappointed- I came in for knee pain and didn’t even get physically accessed. Literally it was “yes it looks a little swollen and a slight pat pat on the top of the knee. Not once was range of motion or any of the basic knee assessments preformed. As a fellow NP I was sadly disappointed. That being said the nurse and the X-ray tech were crazy sweet and I loved the low risk check in with the friendly staff.

- Verified patient on 10/31

Best urgent care ever! They had me in, X-ray done, and treated so quickly, and everyone was very caring and professional.

- Verified patient on 10/30

The provider and staff were awesome! I needed a covid-19 rapid test for travel. The whole process was perfect. Check-in was perfect as well. Although just there for a test, I could feel the warmth and care they expressed for me and the others in the waiting area. I will highly recommend this team.

- Verified patient on 10/29

Have been to this urgent care multiple times and am impressed each time.

- Verified patient on 10/29

Staff was great ! Friendly and personable . That wait time wasn’t bad especially since lots of people came in while I was waiting. Thank you Sherwood Urgent Care ! ! *** Skyline Dr Conway, AR *** United States

- Verified patient on 10/29

This was my first time receiving care at Washington Regional. The entire staff was very kind, empathetic and accommodating. Hope I don’t get sick and need urgent care but if I do, I won’t hesitate to return to this location.

- Verified patient on 10/29

From the check-in to the wait time was relatively short. The quality of care and bedside manner was impeccable. The staff was very professional and followed Covid protocols. I will definitely recommend to friends and family who are in need of urgent care.

- Verified patient on 10/29

The lady up front was extremely nice. She was very professional and helped out with the questions I had. Also, she got me to the back very swiftly. The woman who did my testing was also very nice and easy to talk to and share my problems. My visit was very pleasant and I would recommend Urgent Care to anyone.

- Verified patient on 10/29

I needed a Covid test and your staff were honest with us and said it would be a two hour wait so we were able to go to the store and grab some stuff so I appreciated the heads up. It didn’t end up taking two hours so that was great. Everything else went smoothly.

- Verified patient on 10/28

Staff and care excellent!! I would highly recommend this Urgent Care!!

- Verified patient on 10/28

This is really a nice urgent care. Everything was efficient and easy and the dr I saw was very thorough and caring. I will definitely choose this facility again.

- Verified patient on 10/28

I used the Solv app to make my appointment. Super easy and quick. I only had a few minutes wait because I was a few minutes early for the appointment. Nice, caring staff! Definitely recommend Baptist Urgent Care in Bryant.

- Verified patient on 10/28

This is one of the best urgent care facilities I’ve visited. THANK YOU BAPTIST HEALTH URGENT CARE TEAM!!

- Verified patient on 10/27

Nurse and doctor are so friendly.. only thing the lady working the waiting room also very nice and helpful but several of the patients that came in did not have a mask on and asking to be Covid tested. I think it should be Inforced. The lady working the check in desk never ask them to put one on. Other than that it was perfect

- Verified patient on 10/27

From now on I will ONLY go Ascension Urgent Care. The staff, Drs, and nurses go out of their way to make you feel comfortable and give the best medical advise. Not once did I feel judged and they truly do care. I will bring my kids and family without a question. Ad an older pregnant mom, they were so helpful. Above and beyond any other clinic and ER. Thank you, Ladies!

- Verified patient on 10/27

Excellent care. Print out of all my tests to go over at home and friendly staff and PA. Would recommend it to anyone.

- Verified patient on 10/26

I was very pleased with the care I received at Ascension St Thomas Urgent Care. I walked in without an appointment and was in and out in an hour including new patient paperwork. The staff was very friendly. I would definitely go there again and recommend them

- Verified patient on 10/26

The Lab technician was fantastic. I didn't even feel anything when she drew my blood.

- Verified patient on 10/25

Best urgent care service I’ve ever received

- Verified patient on 10/25

Service is very fast and providers are great. This is my first choice for urgent care.

- Verified patient on 10/25

My first visit. Was seen quickly and was impressed with the attitude and professionalism of all employees. Will come again the next time I need urgent care!

- Verified patient on 10/25

Excellent staff and wonderful bedside manner. Quick testing and results! Would highly recommend.

- Verified patient on 10/25

Now if I were to set up an outpatient urgent Care clinic, it would be modeled after this one. The reason is simple. The people who staff this particular clinic. From the receptionist, our nurse and nurse practitioner, the professionalism, care, and attitudes were so positive. Every question my wife and I asked were answered. For those of you going into a business which serves the public, it’s not the pretty building or location, it is the service you receive, like we received today.

- Verified patient on 10/25

Perfect reception helped me with my phone snd even charged it for me . Went in for test to honor Doobies concert and Eeveryone was super!

- Verified patient on 10/24

In and out quickly for COvid test

- Verified patient on 10/24

In and out quickly for COvid test

- Verified patient on 10/24

Their NP was amazing! I went on Saturday and was in and out in less than an hour! I can't thank them enough for getting me better. If you ever need an urgent care, let this be your first choice!

- Verified patient on 10/24

I’ve never been to an urgent care that is more courteous, speedy, with a high quality of care.

- Verified patient on 10/24

I had never been to urgent care before but I would definitely go back. Everyone was very friendly, knowledgeable, and very caring. I would recommend them to anyone!

- Verified patient on 10/24

This was my first experience with this urgent care facility and I was very satisfied with the care I was given. I was a walk in patient and my wait time was very reasonable. All of the staff was very polite and professional.

- Verified patient on 10/23

I am very pleased with this facility. The staff is very friendly, the doctor was exceptional and everything very clean. The wait time was less than 10 min. I would highly recommend Urgent Care in Florence.

- Verified patient on 10/23

1st time going to urgent care. The wait was a little long but the staff we're super nice and helpful . The APR N was amazing. I would highly recommend urgent care to my family and friends thank you very much.

- Verified patient on 10/23

Always professional and kind with our kids. Good weekend hours (stuff always happens on the weekends!) No complaints, highly recommend.

- Verified patient on 10/23

This was the best urgent care experience I’ve ever had. What a great staff that made me feel important to them.

- Verified patient on 10/23

Urgent Care has always taken care of my medical issues. Facility is clean. Staff is friendly and accommodating.

- Verified patient on 10/23

It was great and fast, test results back very fast.

- Verified patient on 10/23

The receptionist at the front desk was great and helped me get checked in and I was taken back very quickly. The Nurse and the Nurse Practitioner were AMAZING and really took time to listen to my symptoms and prescribe something that would help me get well. Best urgent care I've ever been to, thank you!!!

- Verified patient on 10/23

Online booking was great! Used the Virtual appt. went well… maybe waited 5 mins…I had a blood pressure Cuff also … that helps:)

- Verified patient on 10/22

I felt bad physically, but was very thankful for their kind, compassionate, help. No complaints at all.

- Verified patient on 10/22

This was my first time at this location and I had a wonderful experience! The facility is very clean and the front desk staff was super friendly. I was very nervous going in for my first(!) Covid test and Reba was wonderful at reassuring me it would not be that bad. She made me feel very at ease and was so easy to talk to while performing the rest of my tests. I will definitely be back to see her if I’m in need!

- Verified patient on 10/22

My first time to use urgent care. I was very impressed. Appt booked on line.

- Verified patient on 10/21

I love this place! Since this COVID stuff started, my primary care physician had bee to busy, the wait is so kind, etc.. I have ALWAYS got EXCELLENT CARE from WR Urgent Care! I recommend them to EVERYONE that needs to see a doctor. There is NO PLACE BETTER, as far as I am concerned! My grown son feels the same way!

- Verified patient on 10/20

Exposed to COVID, but must have proof I’m negative. I went in for a test and in and out in record time with a negative piece of proof. Back to work for me!

- Verified patient on 10/19

I felt like the MA really listened and was concerned and Doctor also so compassion and had empathy for my pain. I will return when I need urgent care and let everyone know I had great experience. Everyone was so nice.

- Verified patient on 10/19

Just needed a simple TB test. Had never checked in with your new system but your receptionist was more than helpful. In and out in no time.

- Verified patient on 10/18

First and foremost, The simplicity of it was astounding. This is the first time I have ever visited Sherwood Urgent Care and it was the quickest and easiest place I’ve dealt with. Especially for a Sunday afternoon. I 100% would recommend them. I will use them again (if ever needed). I must also say Thank you to the staff for everything.

- Verified patient on 10/17

I had a wonderful experiment at WRMC Springdale urgent care. The staff was very kind. Christi the APRN was AMAZING and I want to see her again for my healthcare. Great place!!!!!

- Verified patient on 10/16

The woman who drew my blood was great. A full physical exam was documented but no provider ever laid hands on me whatsoever.

- Verified patient on 10/15

Place to go for urgent care, no place better

- Verified patient on 10/15

Well as always I received great care today. The way I was treated makes me feel like royalty. If not enough that Mary greeted me then Lindsey checked me out,Caroline just floored me with her concern of how I was. When I tell you nothing could've made me feel better today. Thank you so much for being there. I Love Urgent Care of Jacksonville!!!!!

- Verified patient on 10/15

This was the fastest and easy way To get the test.

- Verified patient on 10/15

Young woman at front desk had to call me up 3different times to get all the paperwork needed. 47 minute wait time for tb skin test to be placed and I was there at first opening

- Verified patient on 10/15

I needed to be evaluated quickly for chest pains. I contacted Baptist Health Urgent care who gave me an immediate appointment. My wait time was less than 10 minutes. All of the staff were friendly and helpful. Samantha, the Nurse Practitioner explained my problem and her thoughts so I would understand the next step to take. The clinic accepted my insurance. I would recommend this clinic to anyone.

- Verified patient on 10/15

I’m from out of state and this was the best urgent care I have ever visited. Everyone was friendly and the overall exper Was welcoming and warm.

- Verified patient on 10/14

This was my first visit. Clean facility, friendly staff, very knowledgeable APRN. Suggested an allergist for an issue I’ve been dealing with for 2 1/2 years. I’ve had every lab test known conducted, seen 5 Drs. In the last year, but no one suggested this could be an allergy. I was in & out less than an hour. Impressive!!!

- Verified patient on 10/14

Everyone was very nice and friendly. The NP was great. She ask a lot of questions and talked to me and discussed my issues. She was very knowledgeable and explained everything to me. She also gave me some good treatments and running some tests to check for possible problems. I am very pleased with the treatment I recieved. Yes the cost is what I expected.

- Verified patient on 10/14

Very good experience with getting a COVID test and results quicklt

- Verified patient on 10/13

This is my third visit to Urgent Care and very satisfied. I will miss these nice folks when getting my primary care doctor next month.

- Verified patient on 10/13

We have been going to HH Urgent Care since they opened and are alway happy with the quality of care. We really like David and nursing staff. Very happy with HH Urgent Care.

- Verified patient on 10/11

The whole experience was amazing. I dread doctor’s visits - between the cost and typical subpar care, I go as a last resort. Today wasn’t any different; I was not looking forward to the visit. However, everything from start to finish was great. I scheduled the appointment online. The front desk manager, Robbi, was phenomenal. Check-in was a breeze. The wait wasn’t long at all. They may have been MAYBE 10-15 mins off from my appointment time. In their defense, I was advised to show up 10 mins early, but showed up right on time. The NP, Scott (Richard) Savage was awesome! He explained everything clearly and made me feel at ease. I’m sure I was rambling but he listened and addressed all of my concerns. Oh! Can’t forget the lady that took my nose swab for the COVID test - I can’t remember her name. But, she was great as well! Overall great experience. I won’t visit any other Urgent Care clinic!

- Verified patient on 10/11

We’re so thankful for this facility! Their staff is always friendly and very helpful. We are blessed to have this resource in our community. Thank you Washington Regional Urgent Care, for being there for the community when there is a need!

- Verified patient on 10/11

This was my first visit to Washington General Urgent care.. I found the staff very helpful, knowledgeble and professional. The wait time was very reasonable.

- Verified patient on 10/9

well organized, quick and thorough most importantly very experienced staff and doctors, best urgent care Ive ever been to

- Verified patient on 10/9

This was the only place that had a person answering the phone to help me w info, except the ER, where I really didn't want to go. I have no insurance. Urgent team was reasonably priced. Because I made my appt online, using Solv, I was in and out in one HR. I only waited a couple min to be called back. Not bad for HAVING to be seen before the weekend. With Sinusitis I wouldn't have survived the weekend. The assistant and Dr listened to me and diagnosed my needs. They were professional and knowledgeable. Even suggested where to get my Rx filled for less. I recommend this clinic. They took good care of me in a timely, professional manner. Thank you ladies! * Be sure and register online ahead. You have check in time choices.

- Verified patient on 10/9

Went in to get a PCR test for travel. Walked in the lady up front was amazing, explained very thing to me and get me in for a test. The person who performed the test was also amazing. Explained everything to me and was very efficient. I would recommend ***x over.

- Verified patient on 10/9

I highly recommend Baptist Urgent care. So clean and organized and the staff was knowledgeable and very nice.

- Verified patient on 10/9

A very great professional urgent care front desk was very professional & nice, the provider was great with all my concerns.

- Verified patient on 10/9

Easy to use this Urgent Care and find their staff to be very informative and professional. Clean and observing safe Covid measures. Checkin was easy and quick! Very pleased!!

- Verified patient on 10/8

Friendly staff they are very thorough and appreciated all the concern and test that they took

- Verified patient on 10/8

Very satisfied on this our 2nd visit to your Urgent Care & just as pleased, satisfied & thankful for the care/attention we received this time as the first!!! Even though we got there toward the end of their day & they were still very busy, we didn't feel like we were getting just "rushed through " to get out!!! The sweet girl up front & the tech came out to the car & helped me get my husband out as he had gout in both feet & couldn't walk & they also helped him back in the car!! I really appreciated that!!! The NP seemed likewise very caring & knowledgeable while still listening to our concerns/my husband's history/etc.!! If we need any of the services they offer again, even though I hope it's a while off, you know, we will DEFINITELY return there!! Please thank them again for us!! Thank you all for the care & opportunity to express our view on our experience !!

- Verified patient on 10/8

Everyone was very efficient and helpful. It was my first experience at an urgent care facility, and I was pleasantly surprised by the efficiency. Thanks!

- Verified patient on 10/7

I return visit fir Covid test. Remembered me and were on time

- Verified patient on 10/6

I got my blood taken. It sucked of course

- Verified patient on 10/6

Very timely getting since I arrived there early for my appt and I was actually out before my hold my spot time. . My doctor was very patient with all my questions concerning the covid diagnosis. Staff were all very friendly also. I have been to other places in the past to get covid test but I will drive across the river to go here!

- Verified patient on 10/4

Decent wait time for a non-prescheduled appt. Service was quick once I was taken back to be seen with friendly staff. Sent off test results day of visit, with a week later and no one called me with results. Called office for test results over a week later and no one answered. Left voicemail with no returned phone call. Upset that I’ll be sent a bill with no results for what I’ll be paying for. Very unprofessional.

- Verified patient on 10/3

I started getting sick yesterday evening & I needed a place that opened early on a Sunday to be seen due to having a small child & my job. Maggie was wonderful! She was attentive to all my complaints & she did thorough testing on me. The front desk girl was nice as well. She told me if I needed anything as I was leaving to please call them & let them know. I had only seen this clinic driving by but never been here before. When searching for urgent cares open at 8 they popped up. I was able to easily make an appointment online & do all my paperwork as well. Such an easy, smooth & wonderful visit. Will definitely be back & have already recommended to other people. Thank you!

- Verified patient on 10/3

Compassionate doctor with explanation of rx. Quick test result. Front desk was helpful with registration.

- Verified patient on 10/2

We had never been to this Urgent Care before. My daughter twisted her ankle and we needed an x-ray. You were the only place whose x-ray staff had not gone home for the evening. I called ahead to verify we could be helped. The woman who answered the phone was extremely helpful and even met us at the car with a wheelchair! Fantastic help. We were immediately helped with filling out forms and getting her x-ray and were in the procedure room in no time. Another point that I was very happy with was the cost. It was a very reasonable coast compared to if we had needed to go to the ER. I would definitely recommend this facility and will use it again in the future as well. Thank you to the entire staff, you were fantastic!

- Verified patient on 10/2

No one has let know the test results have yet

- Verified patient on 10/1

This is my favorite go to for quick care ans peace of mind for testing! They are always so helpful and kind and super clean and efficient!

- Verified patient on 10/1

I only had to have a TB test done for work and it went fast. She was great. Friendly

- Verified patient on 9/30

Needed rapid test. In and out.

- Verified patient on 9/30

Awesome staffs, polite and kind. I'd choose them over anyone urgent care or er.

- Verified patient on 9/30

I received great consideration from the staff. The blood draw was quick and easy.

- Verified patient on 9/29

I loved this place they got me in so fast barely had to wait!!! The front desk lady was so nice and so was the nurse and doctor!!! 10/10 recommend this place !!! Best urgent care place ever!!! Will be going here from now on !!

- Verified patient on 9/29

Although I had to wait hours to get the test I completely understand and thought the staff was amazing and kind and thorough. I will for sure come there again!

- Verified patient on 9/28

I did not have to wait long & the employee taking my blood was friendly & was very organized!

- Verified patient on 9/28

Think it’s the best urgent care in town. The procedure of waiting in the car and doing forms by phone made me feel very safe. I have a 5 year old of course not Covid vaccinated yet so that was a really nice bonus of distancing. We had an hour wait but hanging out in the car we had snacks and watched movies so it didn’t feel that bad. Also the other urgent cares in the area are even longer wait times. The office was impeccable in terms of cleanliness. Our np ms. Scarlett was awesome, very friendly, easy to talk to, and very full of advice. Thank you for a great experience.

- Verified patient on 9/28

I didn't feel any time was put into figuring out what was wrong. I spent a total of 5 minutes with the NP and was sent on my way. I came in with a sore throat and pain on that side of my face. He took a quick look and said it didn't look like strep and asked if I wanted to take a covid test and that was pretty much it. I cannot say if the cost was what I expected as I have not received a bill.

- Verified patient on 9/28

I've been a walk in patient twice at Urgent Care and couldn't have been treated better. My start at front desk was as pleasant as medical visit. When needing care at 65 years of age and treated so well, it's very comforting.

- Verified patient on 9/26

Best place to go for urgent care! Awesome experience.

- Verified patient on 9/25

The staff was amazing. Walked in, checked in and was back in a room in less than 5 minutes. Tech had a great personality and very respectful when doing test. Rate this place 20 🌟

- Verified patient on 9/25

Staff was very friendly. We love CRNP Hawkins. We have used her at her previous employer. She is awesome with our kids! We will be back.

- Verified patient on 9/25

I went in for a severe migraine, the staff were genuinely kind and understanding! I've been here twice this year, and I would always recommend this urgent care. ❤

- Verified patient on 9/25

The staff were nice and the doctor checked on me even though I was only there to get a Covid test.

- Verified patient on 9/25

The staff were nice and the doctor checked on me even though I was only there to get a Covid test.

- Verified patient on 9/25

This was the only place open and got me in as soon as possible! A little longer wait on test results then expected but nothing major . In all a great facility

- Verified patient on 9/25

This is the first time I've been here and it's fantastic! If you want good, friendly care, I recommend Ascention St Thomas Urgent Care.

- Verified patient on 9/24

The provider and staff were very quick and nice. They were friendly and talkative and not rude. They had me out the door pretty quick after the long wait time. But that's to be expected at an urgent care.

- Verified patient on 9/24

I was a walk-in and had 13 people ahead of me. I was still seen in a very timely manner and the entire staff was very friendly and helpful.

- Verified patient on 9/24

I couldn’t get in to see my regular physician so I decided to go to Urgent Care.Will continue from now on to go to Urgent Care.I did not have to wait long.Check in was quick. I was a walk in. Great bedside manner.It was good! Yes I would recommend.

- Verified patient on 9/22

Great staff and excellent health care provider. I went to the urgent care as a walk in.

- Verified patient on 9/22

My first visit to the facility. Staff was very friendly. There was an expected wait time which was okay. Facility was very clean. Overall experience was good. Would recommend. I was a walk in patient.

- Verified patient on 9/22

They took me in on time. Took a blood test and was out in 15 minutes. Fast and professional.

- Verified patient on 9/22

My wife and I walked in for COVID tests, front desk lady was extremely polite and helpful. It was my wife’s second visit and my first. After a short wait we were taken back and had the most delightful experience(except for nose thing). We could not have been treated better!!

- Verified patient on 9/22

It was amazing. My wife tested positive for COVID so I decided to go get tested as well. I rolled in about 20 minutes before they closed, and they were nothing but great to me.

- Verified patient on 9/22

I called first to make sure they were still seeing walk-ins the clinic by my house was not. So I called and sandy greeted on the phone very pleasant and even shared an inside joke once I got there which is 26 mins from my house. The ma and np were very nice!! I will drive out my way again to go back

- Verified patient on 9/21

Went for covid test and to speak to someone about a drug reaction that has not completely resolved after 4 days. Nurse practitioner was very competent and asked many questions about drug interactions. Did a through exam and gave covid test. Got prescription for medrol to help body through reaction problem Pleased with hr demeanor and thorough questioning of my issues. Very pleased!

- Verified patient on 9/21

It took over 2 hours to get a Covid test. However, all the staff was friendly and seemed knowledgeable.

- Verified patient on 9/20

I always get nervous getting my blood drawn. Mainly because my veins are hard to find. But the staff here know what they are doing and get it on the first try!

- Verified patient on 9/20

I went there only to get a Covid test so I could be cleared for a surgery at a hospital in Little Rock on Friday this is Monday I’ll get there at 10:30 go and get all my paperwork done go back to my vehicle from *** till *** I said there go in at 11:50 answer a few questions I’m taking back nice little nurse gave me a Covid test and it’s practically 12 o’clock I am the only one in the back when I go in there three rooms before mine no one is in them I’m in room number four I’ll go in there for approximately 30 minutes after my Covid test and The nurse practitioner never comes in I’ll go out to ask how much longer it’s going to be and she is still at the computer sitting at the same place as she was when I went in there and tells me that there’s other people also so I wasn’t very happy with her sitting on that for 30 minutes while I was sitting in the room waiting to be seen will not go back there

- Verified patient on 9/20

Everyone was nice. The office was very clean. I was a walk in. My wait time was maybe 15 minutes. Not a big deal. I will recommend this place to other people.

- Verified patient on 9/19

It was unfortunate that certain supplies had run out, which isn't unreasonable given the times. Everyone was kind and professional. I was able to get in and out quick. I was really pleased to be able to get rapid tested given my job and family circumstances. Comforting experience.

- Verified patient on 9/19

My first kidney stone incident. Staff helped with pain relief and gentle help. I will go back tomorrow as followup.

- Verified patient on 9/18

Awesome rapid Covid test. Friendly staff and great visit!

- Verified patient on 9/18

It was fine. I was in and out quickly. I wish they would stick to the covid precautions. There are signs on the door that said masks must be worn. I know they’re also only allowed to let 3 people in at a time. When I got there a group of 5 unvaccinated women were there (they were talking about it). They were there just to get Covid tests to go to a concert. Only one of them was wearing a mask. It was super frustrating because responsible people are doing what they can to stop spreading covid but when we need medical care we’re still being exposed to people that won’t even wear a mask. This seems unacceptable in a medical facility.

- Verified patient on 9/18

This was our first time visiting this urgent care. I needed stitches in my hand and they did a wonderful job! Everyone was very friendly and the wait wasn’t as bad as I had anticipated. All the paperwork was done on my phone after I checked in so that was great too. Hopefully I won’t have to return but if I need to I know I’ll be in good hands. I would recommend this office.

- Verified patient on 9/18

Amazing staff!!! Most definitely an urgent care that I would recommend.

- Verified patient on 9/18

The staff was great with my kiddo not feeling well! They were so kind and patient! The place was clean and efficient!

- Verified patient on 9/17

I was looking for a local clinic to get a simple test most of all the other clinics was full for not taking patients I contacted this facility and they had availability but you had to be a walk in. The staff was extremely nice especially Yesenia which was the nurse attendant who answered the phone and process my paperwork. These people are extremely nice and professional and if you're in the area I would highly recommend them and their services.

- Verified patient on 9/17

I had my first visit at Baptist Urgent Care. I was truly surprised at the level of service. Everyone was friendly. If and when I need to I will go back. Thanks again for your help

- Verified patient on 9/17

They were great I’ve been trying for two days to be tested and always turned away but urgent care took me in to my surprise. My grandson uses urgent care and recommended me to go there. Well done

- Verified patient on 9/17

I was a walk in, and even though they were booked solid, they were very accommodating and able to get me seen. The staff was extremely friendly. Highly recommend.

- Verified patient on 9/17

I am often pleased with urgent care facilities when I travel and this place is one of the best. Efficient, friendly and the NP was great ! Would recommend to anyone.

- Verified patient on 9/17

I always have a great experience with Ascension. I have visited the Madison, Gallatin and Springfield locations for COVID testing. I have also been in for other reasons where my symptoms addressed, diagnosed and treated in timely manner. I never feel like I am rushed in and out and I feel like person not a number.

- Verified patient on 9/17

The first person I encountered wasn’t as friendly but another person came up and she was Very Friendly and Helpful, Also the person that drew my blood was Awesome! Thanks

- Verified patient on 9/16

I love my doctors at Baptist urgent care Cantrell. As well as the staff. They have been consistently good for a number of years😊

- Verified patient on 9/16

Great folks limited help. Getting in is the only painful thing waiting. Took me 3 hours to knock out a COVID test.

- Verified patient on 9/16

Great folks limited help. Getting in is the only painful thing waiting. Took me 3 hours to knock out a COVID test.

- Verified patient on 9/16

It was a good experience. Yes the process was convenient. I was a walk in. Bedside manner was pleasant. I would recommend.

- Verified patient on 9/16

Went for a covid test. Great staff and doctor. I would recommend them. The doctor answered lots of covid questions and was very attentive. Thanks

- Verified patient on 9/16

Went for a covid test. Great staff and doctor. I would recommend them. The doctor answered lots of covid questions and was very attentive. Thanks

- Verified patient on 9/16

After some miscommunication in the beginning everything went well and I was also able to get results in a timely matter. I do recommend this place but keep in mind that if your child has ArKids they do require a referral from the PCP. If you're unable to get it you will have to pay out of pocket.

- Verified patient on 9/16

Took me in quickly. Had my blood draw and was out in 5 minutes. No black and blue mark.

- Verified patient on 9/16

Love the staff and Dr at this urgent care. They're all have a great personality and care about their patients. Thank you for making a difference.

- Verified patient on 9/16

Doctor was very kind and helpful. One of the least painful Covid tests I’ve received. Very gentle.

- Verified patient on 9/15

Doctor was very kind and helpful. One of the least painful Covid tests I’ve received. Very gentle.

- Verified patient on 9/15

I finally was suggested to take the COVID test and she was very gentle but thorough and explained everything perfectly.

- Verified patient on 9/15

The staff was extremely friendly and helpful, there was a very short wait time and they were very patient and stayed after closing time so we could have our test results before we left. They are awesome!

- Verified patient on 9/15

It was good but my kid was sad that she had to skip a day of school because she has a test tomorrow at school but since she can’t do that she has to miss recess and do it.

- Verified patient on 9/15

The receptionist told me that my copayment is $100 and that I would be getting a full body exam and not just a C-19 test. I did not get a full body exam after my 3 hour wait. I only got a C-19 test and a pregnancy test…. No exam. I was charged for $100 for two test .. the C-19 test should have been free. The providers were nice and kind in exam room.

- Verified patient on 9/15

We showed up at almost closing time and yet everyone there took super care of me and we’re very kind and very knowledgeable we have been there before and sure what would be the only urgent care clinic we would use

- Verified patient on 9/14

The phlebotomy, Jillian did an excellent job. Unfortunately I'm not an easy person to get blood from. I shared with her my situation & she was so sweet & understanding. She checked both arms and pick the best candidate and preceeded the blood draw... voila, she got it with no problem and no pain to me. It was my first visit there and im definitely coming back there next time. Thank you for the friendly and swift service.

- Verified patient on 9/14

This Place is TOP NOTCH! Best Care I have had at an Urgent Care in Cullman!! 10 out of 10

- Verified patient on 9/13

The only Urgent Care I will ever use. Very professional and so friendly. Bedside manner was perfect and respectful! I would absolutely recommend this facility Yes it was. On line

- Verified patient on 9/12

I got in quickly and they so very nice and seemed concerned about what was happening to me. The provider came shortly after the nurse took my information, vitals, etc. I needed to short for what I came in for and that also happened quickly. If you need urgent care in North Little Rock, this is the place to got.

- Verified patient on 9/12

The clinic is extremely well kept, staff is extremely friendly, but over worked. Wait time is long, but that is due to being short staffed and having to wait 15min between rooms for a + Covid test.

- Verified patient on 9/12

I went in for a Covid test. I was impressed how gentle the nurse was. Then came the result time with the physician. She was exceptional. Thank for nice people. So needed at this time!!!!

- Verified patient on 9/12

God bless them all in their Covid situation. Your staff was terrific and well organized and professional. Covid testing was well managed. Thank you for your services.

- Verified patient on 9/11

My first time here! Getting covid test and thank goodness it was just a sinus infection!! Staff very friendly and warm. In and out in no time!! Thank you 😊

- Verified patient on 9/11

My first time here! Getting covid test and thank goodness it was just a sinus infection!! Staff very friendly and warm. In and out in no time!! Thank you 😊

- Verified patient on 9/11

I needed to discuss injury after an auto accident yesterday. Staff was very congenial and explained what and why they were treating me the way they were. It was overall a good experience and I intend to use the urgent care again if ever needed

- Verified patient on 9/11

I left a different urgent care after being on hold in the parking lot for 25 minutes and then being told we are are busy and it wold be an hour and a half before they could let me come in to see me. At Washington Regional Urgent Care they were also busy but were friendly and got me taken care of. Not a hard decision where I’ll go next time!!

- Verified patient on 9/11

This was first time using. It was efficient and the staff were busy but effective. The physical building was no nonsense but fine. Good parking!

- Verified patient on 9/11

The RN who saw me today was incredible. I tested positive for COVID & she showed me such compassion & encouragement it made me cry. She was very informative & made this dreaded diagnosis the best it could be. She even said she will pray for me. As she pointed out, thank goodness I was fully vaccinated in March, so my chances of staying out of the hospital are good. If you’ve not gotten vaccinated, please do yourself the biggest favor & do so today.

- Verified patient on 9/10

Fast and easy solution for a Covid Test. The staff was really nice and capable. The $170 price tag when the test is free at other locations was a bummer. The cost of procrastination.

- Verified patient on 9/10

Went in for covid test and they were beyond friendly and nice about it. Results in 15-20 mins

- Verified patient on 9/10

Everyone was very efficient and caring. Best experience I’ve had at an urgent care facility.

- Verified patient on 9/10

I’m known for passing out when giving blood but the ladies that were there on 10-29 were GREAT! They kept having conversations with me to make sure I didn’t! and they were as fast as can be!

- Verified patient on 9/10

Went for a rapid covid test prior to my flight. Very quick in and out visit.

- Verified patient on 9/10

I liked signing in online. It was a smooth process. The staff was friendly and happy with me when I got back my test results.

- Verified patient on 9/10

This was my first time visiting Urgent Care and very impressed. I couldn't have been treated better than today as I was stressed upon arrival due to needing medical attention.

- Verified patient on 9/10

I was so impressed with your facility today. Very friendly and efficient staff and I received great care. I will certainly recommend this facility to others. Jennifer, the nurse was so nice and very professional. So glad I found out that I could get the test I needed so quickly. Thanks so much.

- Verified patient on 9/9

Ms.Tiffani was so helpful! The nurse Ms.Nicole made me feel very comfortable about getting the COVID Vaccine

- Verified patient on 9/9

The nurse was extremely good with my child, and did a wonderful job keeping her calm during her COVID test. She had great bedside manner, and my daughter was very happy with the experience.

- Verified patient on 9/9

Great experience, I walked in for a rapid covid test. It was going to be a wait due to appointments and other walk-ins so I was able to leave and come back when they were ready for me, which was very convenient. They called me but you could also check where you were on the list through their app. I tested positive and doctor was very consoling and explained everything to do very well.

- Verified patient on 9/9

Wait time was long because I was a walk-in patient. Very great staff. My new urgent care place for sure.

- Verified patient on 9/8

Short wait time and the testing was fast. Super easy to book an appointment.

- Verified patient on 9/8

I went for rapid COVID testing and was very pleased with the service. It was a very good experience.

- Verified patient on 9/8

I went for rapid COVID testing and was very pleased with the service. It was a very good experience.

- Verified patient on 9/8

I’ve been in Cullman my whole life and i personally have NEVER been to an urgent care that had such polite doctors and staff. This place has been great from the first visit to my most recent. Highly recommend this urgent care. The Dr. is my favorite one I’ve seen to this day. Great place.

- Verified patient on 9/7

I awoke with an illness on Saturday and my Primary Care doctor was closed so I used this facility. The check-in went well and was quick. All of the staff was very professional and provided the testing that I needed. The nurse practitioner on duty was very responsive to my needs, explained what my illness was, and prescribed the medication I needed.

- Verified patient on 9/7

I had to get a covid test. I used the save my spot function. They are so busy that I knew wait times would be long. I walked in my time and was taken right back. The wait was not too long considering how busy they are. They took their time , they were friendly and efficient

- Verified patient on 9/6

Great service needed rapid COVID-19 test for travel

- Verified patient on 9/6

Was so happy that I could get a rapid test for Covid19😊 I called & got right in to get checked:)I will go there again:)

- Verified patient on 9/6

Had to come in on Labor Day and was very nervous about how the visit would go as this is not my regular doctor’s office. The whole office was very polite, helpful and respectful. The wait was minimal and the care was exceptional. I would definitely recommend this urgent care for any of my friends/family.

- Verified patient on 9/6

I'm from Texas and developed cold/flu symptoms and feared it might be a Covid Delta variant breakthrough. I was able to get a same day appointment for a rapid Covid test. It wasn't COVID-19, but was a sinus infection and autoimmune response that caused swelling in my face and throat. Got a steroid shot and Rx for antibiotic. All of the staff was friendly and efficient. I wish we had a Physician's Care Clinic where I live!

- Verified patient on 9/6

I have been here once before. I had to bring my daughter in today for the first time. This is by far the best of the best when it comes to an urgent care clinic. All of the staff are incredibly kind and courteous. I will not go anywhere else…

- Verified patient on 9/6

It was extremely good. The staff was great, rooms and waiting room was very clean. Could not have asked for a better experience. I don't go to urgent cares often probably this was my second time ever and it wa fantastic.

- Verified patient on 9/5

Fast easy covid test!

- Verified patient on 9/5

Excellent care. Very professional and efficient. Highly recommend for urgent care needs.

- Verified patient on 9/5

I thought that Covid 19 test would be uncomfortable. But Instead it wasn’t bad. The person who did the test was great.

- Verified patient on 9/5

Reception and medical staff were wonderful. I was turned away from other clinics in town who said I could only get a Covid test if I went through their online site, where there were no appts avail! I got right in with you and finally found out I had Covid. I was just so glad to know after days of trying to find out. I will always go here in the future. I’m incredibly grateful. A bonus was not having lengthy paperwork as all my information was in the system from having gone to the clinic across town earlier this year. Thank you!

- Verified patient on 9/5

The provider and staff were friendly. This was my visit and I would recommend Baptist Urgent Care.

- Verified patient on 9/4

Smooth process for COVID test. In and out in less than 30 minutes.

- Verified patient on 9/4

Smooth process for COVID test. In and out in less than 30 minutes.

- Verified patient on 9/4

It was incredible! I was so nervous for my 4 year old to have a covid test but his nurse (Janette) was fabulous. She even had a popsicle for him after the test. We will certainly be back!!

- Verified patient on 9/4

Very good professional and courteous staff. I will use the services of this clinic for all my urgent care needs.

- Verified patient on 9/4

This was the second time that I had been in to Urgent Care in the last few months for a Covid test. I dealt with the same three ladies both times, at the front desk, the lady who took my vitals, and the lady who did the test. All three were outstanding! I was very impressed with how well they handled people under extreme conditions. They were swamped with people coming in. It is great to have this location only about a mile and a half from my house!

- Verified patient on 9/4

I was willing to drive further just to have an appointment. I liked checking in online and knowing how many people were ahead of me in line. Great care and quick test results.

- Verified patient on 9/3

Fantastic crew on both shifts. Best urgent care

- Verified patient on 9/2

This was our first experience with St. Thomas urgent care and would not hestate to use them again. My wife and are are both seniors. The staff was very accomodating and the nurse and the doctor we saw were friendly, professional and with great bedside manner. We were very relaxed there.

- Verified patient on 9/2

Excellent care. My husband and I went in for a Covid test and everyone treated us with kindness, concern and professionalism. There was no wait time. Thank you.

- Verified patient on 9/2

I have an appointment at 9:30 am for a Covid test I arrived at 9:30 and had already done all my paperwork and check in online. However I had to wait until 10:30 am before I could be seen. even though I was just there for a Covid test… I was treated as if I was a new patient with a medical need. I didn’t understand that until I saw my bill which was $$120. I knew the Covid test would not be free but did not expect… And was not told upfront… That I would be paying for the full service of the facility as opposed to just a test.

- Verified patient on 9/2

The receptionist and man who gave the test were super nice to me!!!

- Verified patient on 9/2

Baptist Urgent Care in Bryant, Ar Was great, everyone was extremely friendly and very efficient. Renata, the Mgr was wonderful and very helpful and on top of everything. A very good experience for both my wife and I. Thanks Charles and Peggy Penfield

- Verified patient on 9/2

If I can’t get in to see my family doctor, I will only go to this urgent care facility! The staff are always awesome, the clinic is always clean and even if they are busy, I am never been made to feel like a nuisance no matter why I’m there. I appreciate our local hospital and the Emergency department but it should be reserved for those who need more care in my opinion so I’m very grateful that the Urgent Care is here for me and my family!

- Verified patient on 9/1

The staff was very friendly!! Dr. Mary Black was very professional, caring and friendly. I have and will continue to suggest to family and friends to go to Sherwood Urgent Care.

- Verified patient on 9/1

They were quick with all the tests. Everyone there is very nice!

- Verified patient on 8/30

This urgent care is always great! The staff is very friendly even on a day like today when they were slammed with patients including many frustrating no shows. I always make an appointment and am seen promptly! Do them and yourself a favor and book online, fill out paperwork in advance, and be on time!

- Verified patient on 8/30

Wait time was to be expected - Covid test needed and I was a walk- in. Very quick, professional and thorough visit.

- Verified patient on 8/30

I was able to monitor my place in line while waiting in the car and complete all registration on my phone which was easy. I felt a little rushed through the actual test but the explanation of results was thorough and I had an opportunity to ask as many questions as I needed.

- Verified patient on 8/30

This urgent care clinic in Cabot, AR is the best by far. Staff is always friendly and very helpful!

- Verified patient on 8/30

Went in for Covid test. Everyone from front desk to nurse and FNP were very friendly and professional.

- Verified patient on 8/30

Went in for Covid test. Everyone from front desk to nurse and FNP were very friendly and professional.

- Verified patient on 8/30

The staff was great. I checked in at 10:15 and was told the wait could be 3 hours. I only live 10 minutes away, the lady told me it could be around 12. The wait list is great. I checked it and saw it was going to be about 12 and not 1, so went back to clinic. Was called to come in at 12:02. Again the lady at desk was very nice. Had test, had to wait 15 minutes on test. PA came and gave me results. She explained it and explained what I should do. The best part she listed and answered all my questions. Great experience. Only bad part, had to be sick to get experience.

- Verified patient on 8/30

This was my first visit at this Urgent Care facility and I was very pleased at the efficiency and friendliness

- Verified patient on 8/29

I did not rate wait-time because so many people were there to take a Covid test. Good experience overall.

- Verified patient on 8/29

I did not rate wait-time because so many people were there to take a Covid test. Good experience overall.

- Verified patient on 8/29

I would absolutely recommend this urgent care! Cindy was great. She was very thorough, genuinely caring and covered EVERY base. She even called me afterward to follow up on a medication. The rest of the staff were kind, courteous and efficient. This place was very CLEAN.

- Verified patient on 8/29

I was having difficulty obtaining a COVID test. Finally called Baptist hospital and reception recommended Urgent Care. The staff was wonderful and I will definitely recommend Urgent Care to others. They were efficient, kind and relieved my anxieties.

- Verified patient on 8/28

Both of my children were treated for allergies and had a Covid test, everyone was wonderful and the wait wasn’t bad at all.

- Verified patient on 8/28

Went in for a walk in Covid test. Their system was quite efficient. I was able to go home for a period of time and received a text when my appointment time had arrived. I was also able to track my position in line while I waited. Very pleasant and informative staff!

- Verified patient on 8/28

Wonderful staff! Crystal is so friendly and kind whenever we come by, especially with sick kids who are afraid of covid testing. Mary and Hailey were incredibly welcoming to us and Taryn and Alison were on the ball and made my little one feel right at home! Thank you so much!

- Verified patient on 8/28

My daughter and I both were tested for covid and I ask for diagnosis for other possible sickness. I received x-rays and was given medication for pneumonia. My daughter has the very same symptoms and the doctor never even listened to her lungs and she received no medications. There are anti-virus medications and I believe it is a crime that none can be prescribed by doctors because they are a cure that would prevent a vaccine

- Verified patient on 8/28

Our first time using Urgent Care and we were very pleased with the staff and was waited on in a timely manner.

- Verified patient on 8/28

This was my first time coming here and will definitely use Urgent Care in the future.

- Verified patient on 8/27

Went for a Covid Test for a Cruise. Staff was super friendly and knowledgeable. A very speedy procedure with quick results! Would recommend!

- Verified patient on 8/27

Wait time was long but I was a walk in and with COVID running rampant that was to be expected. Everyone was very nice and patient given the large volume of people waiting. I would definitely recommend this Urgent Care facility and I would book an appointment if I need to use them in the future.

- Verified patient on 8/27

Went in for rapid covid test. Sign in process quick. Testing process quick and efficient also. Staff friendly and thorough. On my way with test results and paperwork 30 min after sign in. Fantastic!

- Verified patient on 8/27

I came in with a sore throat and a lose of voice. Assuming I had COVID or strep I decided to go to Baptist Health Urgent Care on Zero Street, Fort Smith AR. The nurse who took my blood pressure and swabbed for test was very nice. Sadly I didn’t get to catch her name. Though the nurse practitioner Scott was amazing during my appointment. He was very friendly, caring and professional. Unfortunately I was confirmed positive with COVID and there isn’t much you can do with a viral infection. He was nice enough to prescribe me some medication to help with my aching sore throat. The only downsides to my visit today was the wait time but when you have so many people walking in, you’re expected to wait longer. Also, the app seems to be glitched out, after I checked in I could see the wait list and what position I’m in. The app decides to not give me the link to check on it after an hour or so past. All in all, I had a wonderful experience. A reminder to all the health workers that you’re doing an amazing job!

- Verified patient on 8/26

Reasonably quick. Disappointed that they were out of Covid tests. Dr was knowledgeable.

- Verified patient on 8/26

They were Awesome!! We really needed a rapid covid test and no one seemed to be able to help us until we walked into your clinic. Because we were “walk ins” we had to wait about an hour and a half but no problem. T/Y and Blessings!!

- Verified patient on 8/25

Front desk lady argued about whether I had enough symptoms to get a rapid test. I was very persistent in getting one and she seemed very irritated and said, “that’s not how it works now.” And huffed and puffed. My result were positive for the rapid test because the doctor decided to give me one. I don’t think it should be the front desk receptionist making the calls whether someone has a rapid test. Also needs to be more friendly.

- Verified patient on 8/25

Such a busy time, needed a strep test and rule out Covid. Doctor listened to me and my history (very important). Everyone had a mask, facility was spotless. So many people waiting and the front staff working hard to get everyone seen. (I had strep).

- Verified patient on 8/25

Long wait because so many are sick. Good care. Quick diagnosis of acute problem (pneumonia). Referred to GP from further testing.

- Verified patient on 8/25

I would highly recommend this Urgent Care Clinic to all! My overall experience with anyone that I talked to or came in contact was above and beyond.

- Verified patient on 8/25

They got us in quickly and were seen immediately when the test came back.

- Verified patient on 8/22

Great care always. I use them quite frequently for the needs my daughters PCP is unable to get to in a timely manner and they are ALWAYS nice & efficient. Check is very smooth & thought out. Mary is always sweet to my girl. Definitely recommend. Wait time is long currently but that’s because there’s 100 people needing to be tested for covid there & they can only go so fast. When it’s not covid season the wait time is always very minimal!!

- Verified patient on 8/22

Great nurses and doctors and friendly staff...I highly recommend Sherwood urgent care!

- Verified patient on 8/21

Wait was long, even with an appointment. Experience would be much better if the patients there for COVID testing were required to wait in their vehicles. I don’t want to be exposed to covid if it’s something that can be done a different way.

- Verified patient on 8/21

Very friendly and we’re so good with my 6-year old. They pretended to give her stuffed animal a covid test to make her feel more comfortable before she got hers.

- Verified patient on 8/21

Very friendly and we’re so good with my 6-year old. They pretended to give her stuffed animal a covid test to make her feel more comfortable before she got hers.

- Verified patient on 8/21

Awesome staff. Everyone was nice and polite at the at the Ft.Campbell clinic. Hopefully not but if I do have to go to urgent care again I will definitely go back.

- Verified patient on 8/21

The front desk lady was nice enough to offer solutions for free Covid testing after I declined the test due to lack of insurance.

- Verified patient on 8/21

The front desk lady was nice enough to offer solutions for free Covid testing after I declined the test due to lack of insurance.

- Verified patient on 8/21

The receptionist doesn't answer the phone. I called for 45 minutes to get the result of my covid test. She never answered. Now tomorrow I'll go down there again if she doesn't answer. It's possible I could have covid. I don't feel good so this episode with her really upset me. The rest of the staff is excellent.

- Verified patient on 8/20

Wait time was less than I expected considering the rush to go get tested for Covid. The staff were friendly and professional and made me feel comfortable while I was there. It was my first experience here and I really like it. Doesn’t hurt that they are 5 minutes away from my home. Thank y’all

- Verified patient on 8/20

Staff very professional. Had a long wait time but a lot of people getting tested today.

- Verified patient on 8/20

Went in for a TB skin test. Staff was very friendly and approachable. Wait time wasn’t long. Cost was reasonable for what I needed.

- Verified patient on 8/20

I was there when it opened, so my wait time was very minimal. I was surprised however that my vital signs were not taken. The nurse practitioner didn’t tell me if I had strep or no.

- Verified patient on 8/20

This was my first trip to the Urgent Care. Being a walk-in facility and in the middle of this Covid nightmare, there were a lot of walk ins, so naturally the wait time was proportional. The staff, service and facility was exceptional, friendly and very attentive. I highly recommend the Ascension St Thomas Urgent Care Facility.

- Verified patient on 8/20

They saw my son and got him tested. Very friendly staff.

- Verified patient on 8/20

Today I was in a hurry to get a TB skin test. The waiting room had a few people and was increasing as I sat waiting. Wait time was excellent, Tammy got me checked in quickly, was super friendly and efficient. I was back to a room, and the test administered by Kendra and she did fantastic!! All within about 30 minutes and it was great!! Keep up the good work, you guys were awesome!!

- Verified patient on 8/20

The staff was very professional. Went in for a rapid covid test at the suggestion of Sherwood Family Clinic before my appointment with them. The doctor on staff listened to my lungs and ended up calling me in a prescription for my congestion. Didn't have to do it, above and beyond the call of duty.

- Verified patient on 8/19

QUICK, FRIENDLY, CLEAN, 6 YR. OLD HAD EASY COVID TEST, AND SUCKER'S. THE P.A. WAS LARRY KIRK, HE AND STAFF DID GREAT.

- Verified patient on 8/19

I’ve used this staff twice now for COVID testing. Both times, Staff was nice and efficient. When no slots were available, they recommended other possible options & told me best time to show up the next day to ensure a walk-in appointment. Went for rapid test, but they also did the PV? test to ensure not contagious.

- Verified patient on 8/19

I went for a Covid Test for my employer and knew the wait time would be long given everything going on. Many patient were not kind to the staff, but they kept their cool and treated everyone with respect.

- Verified patient on 8/19

Wait time was great compared to other urgent cares in the area. The nurse practitioner was amazing! Registration was simple and explained well. Super friendly staff all the way around. Great experience!

- Verified patient on 8/19

I had an urgent need for a COVID test to travel, they were not taking patents, however the squeezed me in. Great service and very friendly atmosphere.

- Verified patient on 8/18

Appointment for *** for my COVID test. Did not get seen until ***. Not good. Why have an Appointment system if you are not going to honor it.

- Verified patient on 8/18

Professional and pain free fasting blood test.

- Verified patient on 8/18

From calling last minute and getting all my questions answered right away and getting us in right away even though it was close to closing time not one person acted frustrated when i walked in with 3 kids. They were all super helpful, welcoming and just awesome with me and the kids! I won’t go to anywhere else again! They went above and beyond!

- Verified patient on 8/18

The staff at Sherwood Urgent care have always been very professional and caring. Easy check in and out.

- Verified patient on 8/17

Waited 3 hours to get Covid test

- Verified patient on 8/17

All the staff at Baptist Health urgent care were very friendly and helpful 🙂

- Verified patient on 8/17

Waited 3 hrs for a covid test for my daughter

- Verified patient on 8/16

Went for covid test they were professional upbeat even with the amount of people they have seen it was a great experience even in a bad situation

- Verified patient on 8/16

Went for covid test they were professional upbeat even with the amount of people they have seen it was a great experience even in a bad situation

- Verified patient on 8/16

All Staff, nurses, PA great, front desk, Very personable, professional. Had PCR covid test. Very gentle done by nurse. Thank U for the care, professionalism during this awful covid pandemic. We ate vaccinated, but frustrated that so many people refusing to get covid vaccine or weat masks. Getting covid Vax to protect others, children. I Would recommend this urgent care. Thank U to all staff for what they cont to do with covid to help others. Get vaccinated people! Is awful to see those with covid & especially children with covid. This is NOT political!!! Is about the right thing to do to protect UR family, children, community.

- Verified patient on 8/15

It was a very comfortable, friendly facility. Under the circumstance (I was there for rapid covid test) the care was phenomenal. Wait time was a bit long—but I totally understand it being Sunday and covid causing so many issues. I’m extremely pleased with my overall experience!

- Verified patient on 8/15

This was my first time and I was testing for Covid. They were awesome. Being a walk-in clinic wait times can be long. Go online and fill out all of your paperwork. Great staff!

- Verified patient on 8/14

Good experience every time I come here. Long wait times with so many people getting tested for Covid currently.

- Verified patient on 8/14

The staff was great, very helpful with registering and getting prepared for our testing.

- Verified patient on 8/14

This is truly what URGENT CARE is! Quick efficient service. And they come into the office after you’ve been sent back to let you know what is going on. No placing you in the back room and forgetting about you for hours! I LOVED THIS EXPERIENCE and that goodness my daughter didn’t break her hand.

- Verified patient on 8/14

This is the second time I’ve used urgent care and it’s been a good experience both times

- Verified patient on 8/14

We will definitely be going there for our urgent care needs for now on!!!!

- Verified patient on 8/14

Professional, caring and patient crew. Helped tremendously with our child's preschool physical.

- Verified patient on 8/13

Quick, everyone was very nice & helpful, this is by far the best urgent care I have ever visited.

- Verified patient on 8/13

Walked in for Covid test, quick and easy experience.

- Verified patient on 8/12

Very professional, nice and welcoming staff. I was impressed with everyone. I recommend Washington Urgent Care a 100%..

- Verified patient on 8/12

The staff was friendly. Wait time is what you should expect from an urgent care clinic.

- Verified patient on 8/12

Jan Sparks is the greatest!!! Great bedside manner!! So sweet and nice. Helped me so much. The nurse and receptionist were so kind and professional. I recommend Urgent Care all the time to people I know.

- Verified patient on 8/12

Went in for test and as usual, staff was awesome and Chastity Heath is always kind and thorough

- Verified patient on 8/12

Everyone was awesome!! This is the best urgent care ever!!

- Verified patient on 8/11

I went in for a Covid fast test. The wait was minimal and everyone was cordial and professional. In and out in a reasonable time.

- Verified patient on 8/11

The wait time was long, but understandable. That being said, I came in for a physical and drug test. The staff made everything easy and clear, plus they were very nice and apologetic about the wait time.

- Verified patient on 8/11

Lab tech did a great job. I am hard to draw blood from but the tech was great!

- Verified patient on 8/11

Best and most efficient place to go for Covid testing. Staff was friendly and kind.

- Verified patient on 8/11

Best and most efficient place to go for Covid testing. Staff was friendly and kind.

- Verified patient on 8/11

Provider wasn’t very friendly to myself or kids. No likes being told they are positive and she seemed to be bothered that we had questions.

- Verified patient on 8/11

I saw the nurse practitioner she was very nice and the poor staff honestly they were so sweet but man they’re worn out you can tell they’re exhausted with Covid I went in for a sinus infection the doctor was very thorough or nurse I should say she did PCR Covid I work with seniors couldn’t really offer much help with the sinus pressure and pain treatment… but overall she was very friendly

- Verified patient on 8/10

We love Michelle. She’s great and that’s why we come there when we need to go to Urgent Care. Always prompt and thorough.

- Verified patient on 8/10

Great experience, I walked it to get a covid test, I waited in the car and got called in. Everyone was really friendly.

- Verified patient on 8/10

Our experience was great!! Took my daughter in for her sports physical. Everyone was so friendly and the doctor was amazing too!

- Verified patient on 8/10

Sherwood Urgent Care in Maumelle is the BEST! I go there for all my Healthcare needs

- Verified patient on 8/10

COVID-19 testing for travel, we needed rapid response written results. I contacted 4 clinics last week, the clinic recommended does not do rapid response. We contacted 4 more clinics today, this was the only one with a human to answer the phone, walk-in accepted and rapid response. Checkin was wonderful .

- Verified patient on 8/10

Dr and nurse was nice and very knowledgeable. If I ever need a walk-in clinic, I would go back to this clinic

- Verified patient on 8/9

I was very pleased with Ascension urgent care. The staff and Doctor was great. This was my first time here. I will tell my church friends my neighbors and my coworkers about Ascension urgent care. Thanks.

- Verified patient on 8/9

This was my first visit to Sherwood Urgent Care. From the moment I walked in, I was treated with kindness and professionalism. When one does not feel well, a kind smile can make all the difference. I would highly recommend, and I’m very thankful for their care.

- Verified patient on 8/9

Very friendly staff members. My new urgent care go-to!

- Verified patient on 8/9

Since I was taking the covud test, I was told to wait in my car and someone will call me. The wait time wasn't too bad, I really the forgot I waiting in my car! I ginally did receive a friendly phone call from the staff. The staff was really friendly and the doctor was professional and of course the staff was too! I made it a little comical because the test took me by surprise a little bit. I think I made the doctor and the nurse day! Lol!

- Verified patient on 8/8

I had an urgent need for a covid test one day before traveling to visit several top accounts of mine. The clinic was completely filled with patients and the overload was not expected by staff nor me. The wait took longer than expected. The staff was very working hard to accommodate all needs. Each were very apologetic for the unexpected wait. I was impressed with their concern as well as the good advice and direction of treatments offered. Pleased.

- Verified patient on 8/8

Just needed antibiotics for sinus. Was pleased

- Verified patient on 8/8

The wait times were very long, both in the waiting room and then waiting on results of tests. But the staff was friendly and I feel like the NP listened to my concerns.

- Verified patient on 8/7

Treated for COVID testing and symptoms. I was pleased with my service.

- Verified patient on 8/7

Extended wait but that’s to be expected at an urgent care when you walk in and the entire parking lot is already full. I appreciate the staff at this location. They are always very professional despite being over run with sick people on a daily basis.

- Verified patient on 8/7

I went to get a Covid test and also to have my stomach checked out and everyone was super friendly.

- Verified patient on 8/6

I went to get a Covid test and also to have my stomach checked out and everyone was super friendly.

- Verified patient on 8/6

We came on a very busy day as walk ins, and the staff was more than helpful and kind!

- Verified patient on 8/6

The long wait was understandable with the covid crisis going on. The nurse, Sharnequa (spelling?) was very good with my 5 year-old and he didn’t even cry getting a covid test. The APRN had a good, compassionate bedside manner and did not seem rushed although the clinic was packed. One of the best local clinics I’ve been to.

- Verified patient on 8/6

Concerns I came in for were not addressed. Only Covid tested.

- Verified patient on 8/6

Concerns I came in for were not addressed. Only Covid tested.

- Verified patient on 8/6

I was a walk-in covid test. I was done within an hour

- Verified patient on 8/6

Mike was awesome who took my blood

- Verified patient on 8/6

Staff is wonderful, but it took 2 hrs for a covid rapid test. Wait time was ridiculous.

- Verified patient on 8/6

The Dr was very nice and helpful. I feel he gave me extra info so that I could get the help I needed. The nurse on the other hand was very impatient and short. She held the blood pressure cuff on my arm and my blood pressure was very high. When I questioned it and told her it is never that high. She said it didn't matter. It did to me!

- Verified patient on 8/6

The staff was super friendly and very caring. They made me feel comfortable and listed to me. Very sympathetic to a worried mother. Best experience I’ve had at a Baptist urgent care.

- Verified patient on 8/6

Needed a COVID test. Excellent staff. Super smooth and easy. A+

- Verified patient on 8/6

In town to do my best friend's eulogy. Staff did everything possible to get me tested and results ASAP. Thx guys!

- Verified patient on 8/6

Covid test walk-in. Long wait but worth it for such a nice staff

- Verified patient on 8/5

Covid test walk-in. Long wait but worth it for such a nice staff

- Verified patient on 8/5

Covid-19 test. Fast and friendly

- Verified patient on 8/5

How do I get a copy of where I was tested positive for Covid????? Please respond. Thank you, Lydia Clements

- Verified patient on 8/5

I always get a job well done with urgent care and they make sure you are well taken care of

- Verified patient on 8/5

There for a Covid test, results were quick and was treated like a friend.

- Verified patient on 8/5

I was seen at my scheduled appt time, PA and Assistant were kind and understanding along with being helpful. Staff awesome! Liked that I could enroll on line and just walk in and present I'd. Wish all offices worked this way!

- Verified patient on 8/4

Came for rapid covid test which was negative and nurse sent off another sample to be tested at lab since I had symptoms of covid..nurse was nice during exam as well as assistant. However they never called back with results despite I left 2 voice mails on day 3 and 5 after the test sent off on sat..will not use that clinic again since no one followed up with my calls or with test results..I went to my pcp to have another covid test done as I needed to know if I could return to my clinic.

- Verified patient on 8/4

I had to wait a while, but I was a walk-in, so it was expected. I probably will make an appointment next time I need to visit.

- Verified patient on 8/4

I went in for COVID-19 testing. It was very quick. The doctor was very thorough answering any questions that I might have and addressed my concerns in a efficient manner.

- Verified patient on 8/4

Absolutely love Ascension Urgent care. Staff are very friendly and helpful when it comes to the patience needs. I'm never there longer than an hour. I would recommend this place for sure 😃

- Verified patient on 8/4

Absolute best place. The young man who drew my blood was excellent and the front desk was so friendly and helpful. I’d recommend to anyone!!!

- Verified patient on 8/4

Let me tell you. Kari and Tina were absolutely the best. They're customer service was through the roof. The personal attention I received put me so at ease and made me feel like I was the only patient there. My blood pressure was off the chart and warranted going to ER but immediately Kari comforted me and I could slowly feel it coming down. Hats off to Jacksonville Urgent Care!!!

- Verified patient on 8/4

COVID testing

- Verified patient on 8/3

COVID testing

- Verified patient on 8/3

Excellent nurse practitioner. But saw dirty tissues next to the medical bed. No sanitation of the BP machine or pulse monitor before or after being on me even though I was there for a COVID test

- Verified patient on 8/2

I was in the office for almost 5 hours for a Covid test. At least 15 patients went ahead of me that were not there when I was there. I was told I would have the results in from my test in 15 minutes. It took an hour and 15 minutes. There’s no reason I had to wait around. This could’ve been done through a phone call or text. The staff was very friendly, but the wait time is ridiculous

- Verified patient on 8/2

Covid-19 examination and swab test

- Verified patient on 8/2

Why is there no mention of the PCR and antigen tests that were done. Facility was extremely cold due to air sanitizers/air conditioner running full blast in each room

- Verified patient on 8/2

Extremely friendly staff, will definitely return if I ever need an urgent care again

- Verified patient on 8/1

Long wait for sprained ankle (almost 2 hours.) Shoud be special procedure for people needing only Covid tests.

- Verified patient on 8/1

I had a sinus infection. I was checked thoroughly and given the needed prescription. The dr was very nice and efficient.

- Verified patient on 8/1

Excellent. I was told I’d have to wait longer than usual but they had me in sooner than expected and sooner than the other urgent care I usually got to. I was pleased and surprised.

- Verified patient on 8/1

Fantastic customer service! I felt everyone went above and beyond to care for my dad’s sore throat. No pressure for unnecessary tests and it is a very clean facility with a super friendly and caring staff. I will highly recommend to others.

- Verified patient on 8/1

I dropped in for a COVID test. Receptionist is very friendly and professional. Medical staff was professional and knowledgeable.

- Verified patient on 7/30

Came in for a COVID test, in and out with results in less than 30 minutes. Very friendly staff.

- Verified patient on 7/30

Scheduled an appointment for 8:40am and it told me to arrive at 8:25am and check in so I did. I went inside and informed them I was there and they didn’t take me back until around 9:15am and other walk-ins were taken back before me so I was a little frustrated with that but the staffs friendliness made up for the long wait time. I was scared to get a Covid test because I still thought they went up into your brain with it and Heather was super nice and informed me that all they had to do was go in my nostrils and my anxiety went way down. She was kind and courteous and very efficient so I was stoked about that. Definitely the nicest nurse I’ve ever had. Dr Jill Howard was incredible and just as efficient and kind. Any other issues I have I will definitely be going to those guys! The fact that you can schedule an appointment via an app and then check in that way is another huge bonus and another reason why I would choose them over other businesses.

- Verified patient on 7/30

I was able to get in quickly, get tested quickly, receive an email quickly

- Verified patient on 7/29

I went in for a Covid test and the staff was very friendly and helpful. The Dr I saw was so nice and informative. The next day he personally called to give me the results. This place is awesome.

- Verified patient on 7/29

One of the best experiences at a walk-in clinic I’ve ever had. Everyone was so friendly and calmed our fears when we came in for our COVID tests. We will most certainly use this clinic for any following urgent care needs.

- Verified patient on 7/29

They are always great @ Sherwood Urgent Care.

- Verified patient on 7/29

Sherwood Urgent care has become our go-to for our family. Everyone there is always so nice, even when I know they have missed lunch and the wait line is long. We are thankful for the care we receive there- always.

- Verified patient on 7/29

This my go to for issues that can't wait for an appointment with my primary care physician, but not an emergency. It's more convenient distance wise, and always professional, friendly, and time efficient. Very pleased with this Urgent Care facility.

- Verified patient on 7/29

The wait time was very long but it was similar to all other urgent care clinics in the area at this time. Staff was great and I felt cared for and given the attention I needed.

- Verified patient on 7/29

Covid testing

- Verified patient on 7/27

Very friendly and professional. So happy we have a this Urgent Care here in Cullman. Will be using and also sharing experience with my friends

- Verified patient on 7/23

Came in for COVID testing. Quick and easy!

- Verified patient on 7/23

We waited for an hour before they realized our online check in didn’t go through. We finally got called back then had to wait 30 minutes for the dr to come in. We were there a total of 2 hours just to get a quick covid test. Absolutely ridiculous

- Verified patient on 7/23

I live near this facility but hadn't been to it or any other urgent care in several years. Everyone was great and I felt very comfortable! I will go there again for my urgent care needs!

- Verified patient on 7/22

Came in for a COVID test. Very sick . By far the most kind and loving and compassionate staff I have ever seen. They took time to answer my questions and had love in their heart. Such sweet and professional people. Matt Waters

- Verified patient on 7/22

Very professional the NP very thorough and explained things well… great bedside manner did she will call me the next day with test results and covered all bases … great and first time experience with you all… as a fellow Ascension Saint Thomas employee…. I was proud to go there and will go back again if needing urgent care!

- Verified patient on 7/22

My baby girls nurse Whitney made her feel so calm and at ease with the testing they needed to do. It’s hard for children when they don’t know exactly what’s going on but Whitney made it seem like it was no big deal & the process went so smoothly. Thank you to the angel of a nurse.

- Verified patient on 7/22

I use a cane due to back problems, the ladies took my order for blood work. And she was kind enough to check me in and direct me to the Third room. Extremely kind and efficient. Thank you

- Verified patient on 7/21

Fantastic as always, yearly CDL physical

- Verified patient on 7/21

BEST urgent care clinic in HS! Will definitely recommend this clinic to others!

- Verified patient on 7/20

We always have a great experience when we visit Ascension Saint Thomas Urgent Care!

- Verified patient on 7/20

Was there for a routine blood draw with my Mom. Everything went great.

- Verified patient on 7/20

Friendly staff. Although very busy my wait time was not that long. I was visiting from out of town and needed to see urgent care. Happy to have found great service here.

- Verified patient on 7/20

Best Place to go for care!!!!!!!!!!! A+++++++++++++++++++++++++====+++ No one is better than Sherwood Urgent Care!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Verified patient on 7/20

Went for a blood test follow up. Wait time was minimal. The receptionist and nurse were very friendly and professional. Very pleased with visit.

- Verified patient on 7/19

The phlebotomists are always excellent. I was astounded when my baby didn't cry for her blood draw. When I had mine I realized why! Didn't feel a thing 👍

- Verified patient on 7/19

Thank you so much urgent care everyone one was extremely nice helpful and the visit went very quickly Cheryl was so sweet made us feel so welcomed she done everything she could do to help I fight recommend them

- Verified patient on 7/18

Very fast and really listens to you. I was so sick , they did testing and medication. I am on the mends. Thank you for an alternative to always going to Knoxville for non life threatening issues. You guys did a great job.

- Verified patient on 7/18

I tested positive for COVID and expected the same meds my husband got the day before. Instead I wasn't prescribed anything , only ivermectin that I had to ask for. Very disappointed.

- Verified patient on 7/17

Professional, quick and informative staff. I feel to safe to enter the facility to have covid testing.

- Verified patient on 7/17

This was my first visit to this clinic. The staff was very friendly and knowledgable. I went early so there was no wait time and my tests were done immediately.

- Verified patient on 7/17

The staff was so wonderful. If we ever need urgent care in the future, we will definitely come here.

- Verified patient on 7/17

Michele Trankersley did an amazing job drawing my blood today.

- Verified patient on 7/16

Great urgent care

- Verified patient on 7/16

Outstanding Service/ Staff was Fantastic I was really impressed w/ this Business ! I will use this URGENT CARE AGAIN !

- Verified patient on 7/16

These urgent care clinics are so often subpar, so I was THRILLED that the facility and staff here seemed first rate in every way!

- Verified patient on 7/16

The wait was a little long but they apologized for that. I give this facility 5 stars though because they diagnosed my baby correctly. I had taken him to his pediatricians on site walk in the day before and they diagnosed him with a “cold” and sent us home. When I brought him here today he was tested for rsv and was positive. He also had an ear infection. I am so thankful to the nurse practitioner we saw today. Everyone involved in his care today was wonderful.

- Verified patient on 7/15

Had covid test negative. Jason did a thorough exam of throat ears listened to my chest lungs and heart. Very professional. Thanks

- Verified patient on 7/15

I'm still here, I've been here for an hour and a half waiting on my 15 min rapid covid test results

- Verified patient on 7/14

The APRN that we visited with was fantastic. She made me feel heard and validated about my kiddos illness. I’ve been to several different doctors over the last few months and no one else was able to answer questions for me. I appreciate her thoroughness and I feel as though I’m closer to finding out what is wrong with my baby.

- Verified patient on 7/14

Great doctors and staff. I would highly recommend this urgent care on hey 64.

- Verified patient on 7/14

I cannot imagine a better experience under the circumstances. The wait was long but there were several ahead of me; probably normal for an urgent care facility.

- Verified patient on 7/14

After discovering that I developed a UTI. I knew I had to be seen shortly but sadly my PCP was out of town and decided to make an appointment with Baptist Health Urgent Care. The staff was very friendly, fast and professional. I was able to get seen quickly and prescribed the antibiotics I needed. If you need to go to an urgent care, I would highly recommended them.

- Verified patient on 7/13

The front desk ladies were so sweet and usually in NLR they’re rude. So that was a nice change, the nurse listened to me, and tested me to ease my anxiety of having strep. The nurse practitioner was so kind and sweet and made sure to explain everything. I’ll come here from now on!

- Verified patient on 7/13

Lisa was great! I had bloodwork done and she was quick and professional

- Verified patient on 7/13

Had to wait quite awhile to see the nurse and nurse practitioner, but both were very friendly and worth the wait. Described my symptoms and was given lab test to confirm diagnosis. Very efficient and helpful staff; I will go back if I am ever faced with a weekend situation like this again.

- Verified patient on 7/12

I had been turned away by a few different urgent cares due my medical insurance. I spoke with the manager of this location, and she wanted to be sure i was still provided professional care. I was handled with care & they got my test results back so quickly. I highly recommend coming here just for the fact that their staff is amazing.

- Verified patient on 7/12

Very good, but went in for a Covid test. Do not think I should have been allowed in clinic around others. Really feel as if they should have come to my car to test me

- Verified patient on 7/11

Covid test

- Verified patient on 7/10

Just a couple of people ahead of me it didn’t take long at all. The staff was very considerate and friendly. Was my second visit and was pleasant both times. I did bring my son there once for a sore throat, they swabbed him for Covid but did not check him for strep throat. Had to take him to the ER two days later because his throat was so swollen and so many sores inside his mouth. In the future y’all may want to check for both.

- Verified patient on 7/10

In and out very fast. Have only used this urgent care and will continue to do so.

- Verified patient on 7/10

My Wife & I had a good experience overall. We made appointments online & checked in when we arrived. We then had to wait about 20 minutes in the car. It was only about 10 minutes until the nurse came in once we got in the room and we got the tests that we came in to get. What took a long time was waiting for the Practitioner to come in and follow up on the test & examine is.

- Verified patient on 7/9

Kortney Spann is awesome! All the nursing staff are very friendly and professional. Great place to go for urgent care.

- Verified patient on 7/9

My husband tested positive yesterday for Covid and was prescribed meds to help him. I tested positive 24 hours later and was not given a thing to help. I just upped your numbers and was not given anything to help with the discomfort. You were of no help to me. I knew I was positive.

- Verified patient on 7/9

After talking to Eric, (nurse ) I felt more at ease. As he said he would be there in the office the next 5 days, and to call him if I started feeling short of breath or congested and he would get me some medicine. He made me feel I did not have to go thru this Corona Virus by myself, and to call him if anything came up and he would help me. That goes a long ways when you are dealing with this Virus, as you just never know what the next day will bring.This causes a lot of Anxiety, and to know I have someone saying -Call us, if Anything comes up, helps more than you will ever know. Very happy I came to Urgent Care.

- Verified patient on 7/9

Done quickly with blood work. Can’t rate bedside manner my son wasn’t in a bed.

- Verified patient on 7/7

Friendly and very nice and we're fast to get me in and out. I recommend everyone in or around the Batesville area to visit Sherwood urgent care

- Verified patient on 7/7

My doctor is always friendly and goes through my issues. Blood lab lady was super nice and made it all easy.

- Verified patient on 7/6

I cannot say enough good things about Sherwood Urgent Care. It was my first visit there and everyone was so caring and professional.

- Verified patient on 7/6

I originally tried to do telemedicine and that was a disaster. I went over to the urgent care center and they were friendly, quick and kind. Thank you for the great care!

- Verified patient on 7/6

Had a DOT physical. Price was cheaper than anywhere else I called and I was able to walk in without an appointment. I didn’t have to wait long at all to be seen. Everyone was super nice. I will come here for medical services from now on.

- Verified patient on 7/6

I don't think she checked me thoroughly enough. She didn't check for covid, strep or the flu. I was in and out in under 30 mins. Hopefully the meds she prescribed actually works.

- Verified patient on 7/3

I had a bone density test. Everything was just fine. The wait time was a little long, but not terrible.

- Verified patient on 7/3

I’ve visited this Clinic many times for myself and for my grandkids. Always friendly service, helpful and knowledgeable staff. Wait times can vary but it’s always worth the wait.

- Verified patient on 7/3

First time at Baptist Urgent Care on Cantrell - I was feeling pretty bad but I was able to get my paperwork completed and was called back quickly. I didn't have to wait 10 minutes when I got paperwork submitted - my nurse and APN were so caring I feel like they genuinely cared. I would never hesitate to recommend this clinic to anyone who needs medical attention.

- Verified patient on 7/2

This facility is always clean, they always get me in and out in a timely manner they are so kind, respectful and willing to get into the solution. I’ve never had to wait or had a long visit unless I was waiting on a test result to come back. I live in Knoxville and prefer to drive to this facility in Maryville because it’s hassle free, clean and quick. Not to mention of my visits I’ve never had a bad experience with the staff.

- Verified patient on 7/2

I came in for a sinus infection. Spent less than 15 minutes in the waiting room. Less than an hour total in the building. The medical assistant, Champagne, did a great job and she was very professional. She was training another med tech on injections, and was very knowledgeable in the tips she provided to her as well. Overall great experience.

- Verified patient on 7/1

The did not put the name of the Covid test on their result when cause airlines to reject the test.

- Verified patient on 7/1

I stopped after driving for the better part of the whole day from Florida do you to severe cold/flu symptoms that had lingered for the past 10 days while I have been packing my home to make a Florida to Alabama move. Everyone was courteous and very prompt to treat my symptoms, send Prescriptions To the drugstore. I feel much better tonight. I will use urgent care again if I need to do

- Verified patient on 7/1

I love all the ladies at Sherwood Urgent Care! They always take great care of me!!!!!

- Verified patient on 6/30

So thankful for the nurse who took the time to take care of me today! We were there for an extended stay but she checked on frequently, kept making sure my kid was ok and entertained & attended to her other patients with as busy as she was. She never looked frazzled or like she was put out by having to deal with me. I appreciate your LPN whitney more than y’all can imagine. I will definitely be back.

- Verified patient on 6/30

Wonderful experience. I saw a very kind and knowledgeable physician. This was a great urgent care experience seeing as I couldn’t get into my on short notice. Would recommend!

- Verified patient on 6/30

The girl who drew my daughter's blood was very kind. All of the employees are great and friendly!

- Verified patient on 6/29

Had a fantastic visit. Went for a sports physical for my son. There were 2 people ahead of us in line and we were still in and out in 45 minutes!

- Verified patient on 6/29

Just got a covid test.

- Verified patient on 6/28

They were awesome. Went in for a covid test and even though it was negative they still went ahead and made sure I had all the information I needed to get over whatever bug I have!

- Verified patient on 6/27

Very efficient. Short wait time. Would highly recommend this Urgent Care Facility!

- Verified patient on 6/27

I normally dread going to a urgent care but this one was great. Friendly and caring staff

- Verified patient on 6/26

Best experience at an urgent care. Friendly staff and quick care. Nice clean facility!

- Verified patient on 6/26

Thank you Jeanett for a painless TB test!

- Verified patient on 6/25

Both of the ladies that saw me (the medical tech and the Nurse Practitioner) were very thorough and sweet! It was a nice experience and I will definitely return there when I cannot get in to see my PCP. In addition, I will recommend this Urgent Care to my friends! Thanks so much for seeing me today! Pat Edmiston

- Verified patient on 6/24

After waiting 3 hours at the hospital, I remembered we do have Urgent clinics in town. I decided to go to Urgent care and I was in and out in less than 30 minutes. I would highly recommend.

- Verified patient on 6/24

very efficient I came for a Covid test and the whole crew that I dealt with was extremely helpful and made myvisit comfortable

- Verified patient on 6/24

very efficient I came for a Covid test and the whole crew that I dealt with was extremely helpful and made myvisit comfortable

- Verified patient on 6/24

amazing care would go here before going anywhere.. Thank you for everything Saint Thomas Urgent care .. Mr & Mrs Hickman

- Verified patient on 6/23

I hate having my blood drawn I never know if my veins will cooperate and fear if multiple sticks. Today was awesome. One stick and 4 tubes later it done!

- Verified patient on 6/23

Whent in for covid test. Staff was friendly and efficient. Will definitely go back.

- Verified patient on 6/21

Front desk staff was very friendly. The technician who attended to me was very knowledgeable and had a good sense of humor. Good urgent care site to consider for your health needs . The place is also immaculate.

- Verified patient on 6/19

Super friendly staff. Great with kids

- Verified patient on 6/17

Have a wonderful DOT PHYSICAL Experience here.

- Verified patient on 6/16

I don't think I have ever been treated better in a doctor's office than I have from Sherwood urgent Care. Their staff is just unbeatable

- Verified patient on 6/15

Amazing!! Best urgent care ive ever been to, super sweet to my whole family!

- Verified patient on 6/15

Love Sherwood urgent care they always take such good care and me and my family!

- Verified patient on 6/13

Perfect! I tell all my family, friends and acquaintances to go here. WR Urgent care is the best and quickest care in town!

- Verified patient on 6/12

Arrived mid day for a sinus infection. There was 2 people ahead of me and I was in and out in 45 minutes! Very efficient and very friendly staff!

- Verified patient on 6/12

Terrific nurse practitioner (or doc?) who took a blood sample and prescribed medication. So thorough and explanatory. I love the clean, modern appearance of this office, particularly the heart-warming poster on the wall of the examining room.

- Verified patient on 6/11

Very friendly professional staff and at the time of the day, in and out quickly. I would recommend this Sherwood Urgent Care to anyone.

- Verified patient on 6/11

Best urgent care experience! They were quick and the staff was phenomenal!

- Verified patient on 6/10

I had a painful left eye with drainage . She looked at the eye said it was either bacterial or viral as I did not have trauma to the eye. She did not use eye dye or put me on the table . She prescribed an antibiotic ( ciprofloxacin) eye drops. The eye continued to have pain, drainage sensitivity to light. I contacted my eye doctor who saw me 5 days after Urgent Care. I was diagnosed with HSV 1 of the eye. He immediately prescribed antiviral meds (by mouth and eyedrops)... I wish Urgent Care could've diagnosed correctly as to diminish suffering and follow up with eye doctor. I should've just made appt with eye Dr. initially. Thank you.

- Verified patient on 6/10

I give all 5 stars ⭐️⭐️⭐️⭐️⭐️ Everyone was so friendly, professional & in good spirits! Everything was done in a timely fashion & the facility was immaculately clean!! I loved it & definitely will return for any of my son and I urgent care needs!

- Verified patient on 6/10

Great staff. In and out. Any question I had was answered. Overall proffesional staff and my kid enjoyed it.

- Verified patient on 6/10

We did the rapid colvin test, the results were quick and the people were awesome.

- Verified patient on 6/10

It was fine. D.O.T. Physical. Staff friendly and professional, organized

- Verified patient on 6/8

I hate going to the doctor but if I need to go again I’ll choose Ascension St Thomas Urgent Care on Jackson St. Great group of people, very friendly and knowledgeable. They took good care of me!

- Verified patient on 6/8

Always a great experience, under the circumstances, when I come to Sherwood Urgent Care in Searcy, Arkansas

- Verified patient on 6/8

Besides the blood it was great

- Verified patient on 6/7

It's a walk in clinic, and I sprained my ankle on Saturday, (walked in Monday). The receptionist saw that I hobbled in and immediately stood up and asked if I needed a wheelchair, and grabbed me one quite quickly. Then, we waited a whole, a bit boring and not the best. When we got in, they took me to an evaluation room, did a basic physical, etc. And the guy was so caring and gentle, he took everything into consideration, and then we went to the x-ray room. He was extremely helpful with assisting in the wheelchair, helping me get onto the table kindly, and being extremely gentle while twisting my ankle/legs the way they needed to be for the x-rays. He acted as if he'd tap it like a wine glass as if it would break under the slightest touch. Then, they wheeled me to my room and the wait wasnt bad at all, and the nurse/doctor I'm not sure which one, was amazing! I never got a sprain before and she explained it so well, answered the million questions I had, and was very friendly/patient. The doctor was a little rougher to get my boot on, but still a sweet older lady. I had a great experience.. let's hope it's not broken and just a sprain.

- Verified patient on 6/7

Finally about time.That was the most pleasant experience i have had in a very long time.very professional and informative as well.i have been to alot of urgent care facilities over the past 5 yrs as i am a healthcare traveler and this one by far was the best.Thank you.

- Verified patient on 6/6

I visited to get treatment for a sinus infection and the nurse and nurse practitioner I saw were very nice and quickly identified the problem.

- Verified patient on 6/6

Came in around 4:30pm had a sore throat & daughter tested positive for strep so wanted to check myself since my throat was sore & they took great care of me, extremely friendly.

- Verified patient on 6/5

I visit this clinic all the time for my sinus infections but this time the nurse practitioner acted like I was requesting medicine to Cook dealt with when I requested Allegra-D and ask for a refill I asked for a sinus cocktail shot and was told I didn’t need one and if I have to make a second visit to this clinic to get us a cocktail I will be very upset

- Verified patient on 6/5

Fast compassionate staff. Whitney was excellent! Made my kids feel like they were her own!

- Verified patient on 6/5

I have a cough, possibly bronchitis, but felt I should be tested for Covid 19 and this is one of the few places to be tested without an appt. The staff were all very professional

- Verified patient on 6/4

First time using baptist urgent care. Liked that I could choose an appt time and date online as well as complete all paperwork online. It saved the hassle of sitting in the waiting room filling out paperwork when you don't feel well. Also the staff was friendly and the physician was thorough and I didn't feel rushed. I would recommend baptist urgent care if you are unable to see your PCM.

- Verified patient on 6/4

HH Urgent Care provided excellent service. The staff is very professional and very friendly. I highly recommend HH Urgent Care for urgent medical needs.

- Verified patient on 6/4

I was here for lab work only today. Receptionist was very friendly, as always (Sarah). Phlebotomist was also very friendly and professional. Blood draw was quick. Office clean, as always. I would recommend this practice very highly to anyone looking for a doctor!

- Verified patient on 6/4

I have been to Sherwood Urgent many times and have never been disappointed in the care and the professionalism in this office. All of the staff has always been very knowledgeable and caring. Linda Dorris is amazing and has always gone above and beyond what I ever expected. I highly recommend Sherwood Urgent Care!.

- Verified patient on 6/2

She was very good and on top of getting tests to see what was going on. She listened to me respectfully. I was pretty sick and she had the answers and medicine to me very quickly.

- Verified patient on 6/2

The care and professionalism in getting my blood work done was top notch! I was in and out in 10 minutes, and NO PAIN!!

- Verified patient on 6/1

Wonderful staff and very efficient. I would recommend Huntsville Hospital Urgent Care to anyone.

- Verified patient on 6/1

I highly recommend this Urgent Care! The facility was very clean, the staff was very kind, and the provider (Mary, CRNP) was very thorough. Your family is in good hands under their care.

- Verified patient on 6/1

Everyone at Sherwood Urgent Care was friendly, knowledgeable, & fast!

- Verified patient on 5/31

From checkin to discharge Sherwood Urgent Care was fast, friendly, and professional. We will return for any other minor, urgent healthcare needs.

- Verified patient on 5/30

The lady who checked my daughter’s vitals. I think her name was Fancy, she was so friendly & set us at ease right away. Then Robert came in, so personable and nice. Took his time and gave a great exam. It was a last minute sports physical on a Saturday morning. They went above & beyond!

- Verified patient on 5/29

Excellent urgent care clinic.

- Verified patient on 5/29

Great. No wait time at all to have blood work taken.

- Verified patient on 5/29

I came in with an earache and the staff was amazing! The young lady at the front desk was so kind and helpful, she really made me feel comfortable and welcome! I was quickly brought to a room, the medical staff was professional and efficient. I felt like my concerns were heard and I was given a solid plan of care with education on what to expect at home. I would highly recommend HH Urgent Care to anyone.

- Verified patient on 5/29

Excellent NP David Barraza. Front desk and nursing staff very efficient and courteous. This was my first visit at this facility for urgent care and will definitely use them again if urgent care is needed.

- Verified patient on 5/28

I enjoy going to the urgent care. They address my concerns quickly so I can get back to usual

- Verified patient on 5/28

Went for Random Drug Test . Staff was fast, courteous, and professional. Got me back to work quickly.

- Verified patient on 5/28

Went in for covid testing and was cleared but they were able to tell me what was going on and how to fix it without a bunch of meds

- Verified patient on 5/19

The doctor was good and he really shows concern about his patients I would definitely recommend St Thomas Urgent Care

- Verified patient on 5/19

Walk in visit. Seen quickly. CNP was helpful and courteous. Front desk check in was not so much so.

- Verified patient on 5/18

It was a great experience all around very knowledgeable and friendly staff an awesome experience by far the best walk in clinic I have ever been to

- Verified patient on 5/18

My visit went well. I had a blood draw done for lab tests. All of the staff treated me very well. The only problem was mine. I didn't realize that I had left my wallet at home. They were very kind about that and let me return as quickly as I could to take care of the co-pay, and had me in right away.

- Verified patient on 5/17

Every time I had been to Sherwood Urgent Care in Maumelle has been a very good experience. The staff makes me feel as if I was important or someone they knew or was a friend. I have NEVER felt cared for like this anywhere I have been to. I admire their concern and level of care which I figure they give everyone since they do to me.

- Verified patient on 5/16

You need to do away with the hold my place in line. Me and my daughter were a walk in and waited over 2.5 hrs to get called in and 2 times because of the hold my place we got pushed back when we were at the top of the list

- Verified patient on 5/15

Best urgent care I've ever visited in Huntsville

- Verified patient on 5/15

I went to the lab for bloodwork. They were busy, but worked efficiently, and got me in and out in a timely matter. The staff was very friendly, and the facility was very clean. About a week before, I took my son with disabilities for bloodwork, and was very impressed They treated him with dignity and respect.

- Verified patient on 5/15

Great experience with Sherwood Urgent Care in Maumelle. Kim Tanner and staff were extremely friendly and knowledgeable. I would highly recommend.

- Verified patient on 5/14

All Nurses and Betty was top notch. It’s good to know we have a urgent care of this caliber local.

- Verified patient on 5/14

I’m so surprised that I actually got some help so fast I’ve been waiting to talk to a mental health professional for a few months I wish that I would of known that baptist urgent care was literally a visit away from some medication I would of came to them these past few months when things happened if I would of known

- Verified patient on 5/13

Prompt and friendly. Had blood drawn, but felt nothing. Was great!!

- Verified patient on 5/13

Amazing staff. Very friendly and helpful. Highly recommend this urgent care.

- Verified patient on 5/13

Appreciate all the staff at the Baptist Health Urgent care especially the nurse randi and the nurse practitioner for helping me. Thank you for being on the frontline.

- Verified patient on 5/13

Best urgent care clinic in Hot Springs!!

- Verified patient on 5/12

I came in for a Rapid covid test. Everyone was really nice, especially the lady and the front desk and the lady that took my vitals. Service was quick and the office was very clean.

- Verified patient on 5/12

Best urgent care experience I’ve ever had. Everyone was courteous, quick, thorough.

- Verified patient on 5/12

I had a tb test and I was very pleased with the appointment.

- Verified patient on 5/11

Good but I’m having a hard time getting test results.

- Verified patient on 5/11

Still waiting on CT chest they were going to order 3 days later. Hospital says they don’t have the order. Don’t know if it the hospital ‘s fault or urgent care staff. APRN very nice and thorough. Guess there is a breakdown in staff who put in the order.

- Verified patient on 5/11

Came in for a COVID test, testing was done. Provider came in listen to my daughters lungs and said they sounds clear. But nothing else was done to follow up with her symptoms. The providers didn’t look her her throat or ears. No other testing was done.

- Verified patient on 5/11

I banged my knee cap hard after slipping hiking on some jagged rocks. To make maters worse, I had to be at a wedding immediately. The doctor stitched me up and was friendly. I showed up bloody in swimming trunks and a t shirt. After the stitches I changed in their bathroom and left in a suit and tie!! Too funny. I greatly appreciated them getting this done especially on a Sunday.

- Verified patient on 5/10

DOT physical

- Verified patient on 5/10

Traveling from Wyoming and fell and broke my arm. Everyone at Sherwood Urgent Care was professional, friendly and helpful. They all made the bad experience not as bad.

- Verified patient on 5/9

Thank you to the staff at the urgent care for helping me today! Vacation would of been awful had I not come to see you.

- Verified patient on 5/8

Went in for a Covid test. Was in and out in less than 30 minutes. Staff was very warm and friendly. Great folks!

- Verified patient on 5/7

Very minimal wait time, very friendly staff. Tessa was great! Will be back for all urgent care needs!

- Verified patient on 5/7

The staff is amazing, got me in and out really fast, the only complaint I have is having to use the tablet for check in, followed by the receptionist then asking me all the same questions. I liked it much better without the middle step of the dumb tablet. Also, the self-pay price is too expensive. I'm at urgent care because I don't have insurance, it shouldn't cost so much

- Verified patient on 5/7

I always choose Sherwood Urgent Care. I think staff and care is wonderful.

- Verified patient on 5/6

All of the ladies are polite, professional and such a joy to meet. My Covid test travel needs were handled efficiently and with care.

- Verified patient on 5/6

They were busy with a volume of patients. I was just here for a DOT drug screen. Overall good experience.

- Verified patient on 5/5

My doctor hadn’t sent the order for my blood work, thank you to Chelsea at the desk for going out of her way, two phone calls and waiting on hold to get the order from my doctor’s office

- Verified patient on 5/5

Justin was especially friendly. He made my anxious daughter feel very comfortable with the Covid testing. Truly a wonderful experience.

- Verified patient on 5/4

Justin was especially friendly. He made my anxious daughter feel very comfortable with the Covid testing. Truly a wonderful experience.

- Verified patient on 5/4

Daughter had some congestion and a sore throat. Didn’t know if it might be strep or C-19. They tested for both. Strep was neg, waiting on the results of the other. Called in a prescription for the serious congestion. They were great.

- Verified patient on 5/4

This was the easiest and most efficiently! Staff and PA were friendly, attentive and professional. I highly recommend Ascension St Thomas Urgent Care

- Verified patient on 5/4

The nurse that I seen before the crnp was very ugly in her approach. She was disrespectful to me and my wife . I was there because I felt very bad but all she said was I have no fever . I don’t believe I will use urgent care again .

- Verified patient on 5/3

Great! Staff was professional and very informative about my Covid Testing!

- Verified patient on 5/1

A positive experience for my Covid testing.

- Verified patient on 5/1

I walked in with severe pain in my lower back and abdomen and they quickly took me to a room and checked my vitals, then Dr. Kimberly came in, examined me and sent me to stay to see if I had kidney stones which I did not but had bladder and kidney infection. Prescribed meds and I was out within and hour. Really appreciated the caring and promptness.

- Verified patient on 4/30

Wait times as expected for a busy, urgent care facility.The staff was friendly and professional. The provider was quick and efficient. Will continue to use the facility as needed.

- Verified patient on 4/29

Was great, quickly got me in and out for a blood draw. Provider made sure to get the right test ordered and confirmed with me. Great experience. liz the MA was also very nice and did her job well

- Verified patient on 4/28

Friendly and I don’t have to wait long. My test results came back quickly as well.

- Verified patient on 4/28

It was awesome, they was so friendly and so professional. If I had 10 thousand tongues I couldn’t thank God enough for the urgent clinic. Thanks so much for your kidness

- Verified patient on 4/28

The staff was great. The nurse was profession and excellent. explaining want my symptomsI might be. I appreciate the time the healthcare worker took to schdule my c-can appointment. I would rate this urgent care with a five plus star. Thank you.

- Verified patient on 4/27

Probably one of the smoothest visits to urgent care

- Verified patient on 4/27

Great experience. We left a different urgent care facility earlier because of long wait and unsanitary conditions so this place was refreshing and so kind.

- Verified patient on 4/25

The staff was very helpful, but we were required to wear masks even though there is no mask mandate in our county. We were coming in for a quick sports physical, none of us were sick, therefore we had nothing to spread. I’m thankful we got what we went there for, but I will avoid going in again because we should not have to be forced to wear a device that hinders breathing.

- Verified patient on 4/23

I arrived at the urgent care about an hour before the closing time. The staff was very welcoming and did not make me feel rushed. I appreciate the care they gave to my son. Very kind and patient.

- Verified patient on 4/23

I love the team here. My kids can rarely get into their primary nowadays and this facility is my go to. Best in town by far!!! Fancy and Shelly are always so sweet and the PA Rob and NP Julie are fantastic 100 percent answer all questions and taker excellent care of my family

- Verified patient on 4/22

Love Sherwood Urgent Care in Quitman and love Bonnie Dillard !!!

- Verified patient on 4/21

Arrived shortly before closing time. The staff took care of my needs regardless of the time. I was given a very thorough exam. I was told when I would be contacted with the test results and told to call if I had any problems.

- Verified patient on 4/21

I am a momma of two little girls one 3 and one 6 months. I had to bring my 6 month old because I work all week so I couldn’t take her to her normal pediatrician. Of course my 3 year old was with me because well she’s always with us!❤️ The lady at the front desk went out of her way to make me feel right at home, and even occupied my 3 year old, paid attention to her, listen to her when she talked to her(she talks a lot). She was a very nice person which helped my anxiety of bringing my 6 month old to the doctor. So it started out great then the nurse was very nice as well that took us back, last but not least Courtney is great. She took care of my 3 year old when she was a baby so when I heard she was working here after already knowing I was coming was just perfect. It was a the best experience I could have asked for given the circumstances. You have great people working for you! Thank you to all of them.

- Verified patient on 4/20

Everyone was very kind and gracious. Toya in particular was a sweet heart. I will recommend Huntsviile Hospital Urgent Care to others. Thank you

- Verified patient on 4/20

My son has autism and everyone was so patient and kind!! He got loud and upset. But still they gave him great care. Thank you all so much at the cantrell urgent care.

- Verified patient on 4/20

I have been using Sherwood Urgent Care for my DOT physical for several years. They are top notch.

- Verified patient on 4/20

I have been using Sherwood Urgent Care for my DOT physical for several years. They are top notch.

- Verified patient on 4/20

Visit was fast with little to no wait time. Had a flu test and covid test done. Very friendly staff. My first choice for quick medical care!

- Verified patient on 4/20

Took my daughter in after a misdiagnosis from her primary doctor, they went above and beyond expectations, fantastic people, with fantastic service. Thank you urgent care!

- Verified patient on 4/17

It’s was great. Everything was quick and the staff was excellent. Everything was sanitized and clean. Thanks urgent care

- Verified patient on 4/17

We went for my son’s sports physical. From reserving our spot online to actual physical, our experience was great! Staff is super friendly and Maggie, NP was extremely thorough. We will recommend Urgent Team in Halls, TN to everyone we know!

- Verified patient on 4/17

Ascension Saint Thomas Urgent Care was very clean, organized and the staff was friendly and helpful. This is the best Urgent Care I have been to. Thanks

- Verified patient on 4/16

Best urgent care around!!!! The whole visit was thorough and professional. No wait time. Front desk Lori was friendly and quick to get me in. Hailey was very involved and in the task at hand. Donna was amazing and very thorough. I left my visit feeling like I finally got the help I needed for my issue. LOVE THIS PLACE!!!! ❤️

- Verified patient on 4/16

The waiting area was clean and open, the receptions was sweet and patient with me. NP Ashley and the X-ray tech were very helping with questions and very polite during my appointment. I would recommend this location to anyone in need of urgent care.

- Verified patient on 4/16

I’ve never had a better experience on a blood draw - literally painless - quite baffling really how the tech was able to do that

- Verified patient on 4/16

When I arrived, the staff was very quick about getting all paperwork processed. I was able to walk in and get into a room extremely fast with no wait. Doctor Cravens was extremely thorough with the examination. She took the time to explain what tests and why these tests were being performed. She and the entire staff was nothing but professional and polite, easing my mind. I would highly recommend this team.

- Verified patient on 4/14

Came in for COVID test Was in and out quickly Staff friendly and professional

- Verified patient on 4/13

The policies of urgent care need to be changed. If I go to a Westmed cardiologist and am on blood pressure pills, have white coat syndrome - all of which is noted in my files that everyone has access to. There should not be a policy where I have to make an appointment for high blood pressure before I leave. The medical staff has enough to deal with, no need to add ridiculous procedures. Having all of my files in be place is a reason I go to Westmed.

- Verified patient on 4/11

I love this clinic!! I come when I need a covid test, and everyone is so friendly and helpful!!!

- Verified patient on 4/11

Amazing staff , front desk- Bri very patient and very kind. She made informed me of the process and walked me through everything, very professional. The Courtney,NP was amazing and efficient you can tell she truly cares about the patients in our community! Thank you for make my first time experience great! I highly recommend Huntsville Hospital Urgent Care- Muscle Shoals location.

- Verified patient on 4/11

I came it, was processed quickly, blood was drawn, I left.

- Verified patient on 4/9

I went in to get tested for Covid & the flu. The facility seemed clean & well kept. Wait time was minimal. Everyone was super friendly & answered all my questions. I was in and out of there in less than an hour. Now I wait for the bill 😅 Anyway, best care I received since moving back to FS. I would highly recommend.

- Verified patient on 4/9

Best Urgent Care experience I’ve ever had. From booking appt online to wait time to care givers. It was a wonderful experience!

- Verified patient on 4/9

Lady up front was very nice, I have a terrible fear of flu tests and the nurse that did my covid test was very gentle and let me be comfortable.

- Verified patient on 4/7

Julie is always fantastic with my son, he gets so excited to see her. Fancy made the tests super simple that had to be ran on my kiddo and kept him calm and happy. Shelly was also very sweet with helping Julie get a test on my son that he didn't want but did better than I expected but without this team I know he would have been fighting off every test. This team is amazing. Crystal was the front desk today and professional fast and caring with my check in and concerns.

- Verified patient on 4/7

First time there. Covid test. Everyone was extremely professional and helpful. Thank you.

- Verified patient on 4/7

First time there. Covid test. Everyone was extremely professional and helpful. Thank you.

- Verified patient on 4/7

This was the first time that I went to urgent care and it couldn’t have been any better

- Verified patient on 4/5

Such nice staff, gentle with testing and great bedside manner! Great experience!

- Verified patient on 4/3

This was the best urgent care experience I’ve ever had. I will never go anywhere else. Thank you all so much for being kind, understanding, and quick.

- Verified patient on 4/3

Went in for a CoVid 19 test. Don't understand why a practioner came in to listen to my lungs? I only camr in for the test. I will not pay for any charges not soley related to the CoVid test.

- Verified patient on 4/3

So pleased to have an urgent care facility close by. Could not see primary care doctor and having an alternative to get quality care was wonderful.Thank you.

- Verified patient on 4/2

I went in for a sinus infection. Melisa Deloach NP Was very nice and super helpful. I feel like she took the time to explain not only issues involving my sinus infection but also high blood pressure to me. I appreciated that.

- Verified patient on 4/2

DOT Physical Professional and friendly Efficient

- Verified patient on 4/2

We traveled from out of town and needed urgent care and the team worked collectively to make sure we felt at home.

- Verified patient on 4/1

This is the only Urgent Care I will go to in Tullahoma. I have always had excellent care anytime I have been there.

- Verified patient on 4/1

Haileigh at the front desk was very polite. Check in was super easy. Having the covid test by the nurse Whitney was the gentlest test ever. She was very patient and I appreciated that as I honestly feel like I’ve been hit by a bus. Her calm demeanor is very soothing. Hope to be on the mend soon.

- Verified patient on 4/1

Caring and friendly staff. Best urgent care experience I’ve had.

- Verified patient on 4/1

went in for the crud, got tested for covid (and it wasn’t painful), and got a steroid shot which was given very gently and didn’t hurt :)

- Verified patient on 3/30

Im very thankful for the urgent care staff! From covid testing to being seen for an actual need they have always been so helpful. Tamra at the front was very sweet, my LPN Whittney was fantastic, and the APRN sara was so nice. Very Caring people.

- Verified patient on 3/30

Great experience. Quick service. I enjoy that the phlebotomist has riddles prepared to distract folks who get nervous during the blood draw process.

- Verified patient on 3/30

My daughter was seen by Rob and he was fantastic, and found something even her regular pcp never checked for which explains alot of how she feels daily. Front staff was so sweet and professional during our visit. The MA Taryn is one of the best there and my child who is particular with people would only let Taryn do the tests on her. My daughter loves the staff here and so do I. Highly recommend going here.

- Verified patient on 3/29

Ascension Saint Thomas Urgent Care provides some of the best care to patients who seek medical treatment. They cover a wide range of services and very convenient of your PCP is booked. From check in to walking out, all the staff members was friendly and assisted all patients with their medical needs. No long wait times, and followed CDC guidelines for COVID-19.

- Verified patient on 3/29

Had 4 stitches put in my ear after ripping on a tree limb while riding my 4 wheeler they took very good care of me very satisfied with Baptist urgent care

- Verified patient on 3/28

Great experience today. Had bloodwork at the lab and a ct scan, all done in less than an hour and the staff was great.

- Verified patient on 3/27

I just left this urgent care after being sick for a good week. The staff took Exceptional care of me. But my LPN Whitney was absolutely the most amazing person and nurse I’ve ever encountered. She made sure I was comfortable and real just made me feel like she cared. Everyone knows with this COVID stuff going on going to hospital or urgent Care your kinda just ran thru like cattle at an auction. But not here so if you don’t feel well or need a COVID test go let Whitney LPNand michelle NP take care of you

- Verified patient on 3/26

Dot physical was very very good experience everyone was very polite and put me at ease

- Verified patient on 3/26

Pleasant staff, painless blood draw.

- Verified patient on 3/25

I came for an antibody test and they got me in quickly. Very friendly and answered my questions. I came because I had a bad experience with the blood mobile people the prior day. I'll be back!

- Verified patient on 3/25

The Dr was very helpful and friendly. The nurse did a good job administering tetanus shot. My favorite urgent care.

- Verified patient on 3/24

My apologies, I meant to select “Yes” on recommend Ascension Saint Thomas Urgent Care That would be a good feature to add to this webapp

- Verified patient on 3/24

Good, rapid Covid test

- Verified patient on 3/23

Wonderful experience. All the staff was great. The medical assistant went above and beyond in calming my anxiety. Will be my urgent care of choice.

- Verified patient on 3/23

Blood pressure was to high to pass DOT physical. I am going to see PCP to get b/p under control. I retired 8-8-20 I did not really need a DOT physical anyway. Can I get refund on payment. Thanks Jerry Deering ***

- Verified patient on 3/23

My visit was for blood work, so some of this questions like bedside manner do not apply. The staff here are always friendly, professional, and efficient.

- Verified patient on 3/23

CRNP Holmes and the staff were wonderful, kind, thorough and patient. I would highly recommend them to anyone needing urgent care.

- Verified patient on 3/20

I have gone to Sherwood Urgent care many times and have never been disappointed. The staff are very knowledgeable and in my opinion the best in Searcy. I would highly recommend them to everyone.

- Verified patient on 3/20

The staff was very friendly and caring with my daughter. I will be taking her back for any and all urgent care needs.

- Verified patient on 3/19

This was the best urgent care experience I have had. Everyone was professional and kind. Thank You!!

- Verified patient on 3/19

Dona was amazing. She listened to everything I said. She ordered tests to complete a very thorough examination so we can get a definitive diagnosis. I was thankful I was the only one in the waiting room and taken back immediately. My only complaint is a CT was ordered and there's only one person who could handle scheduling that and she is to do that Monday.

- Verified patient on 3/19

Went in for DOT physical. Corey Dorman is a great guy! Don’t remember the lady at front desk but she was very nice.

- Verified patient on 3/18

Went in for a Covid test. Everyone was friendly and helpful.

- Verified patient on 3/18

Michael Johnson PA-C and his clinic staff were generous with their time rendered for me & my wife. Very nice person & spent a good time with us explaining the why’s ...I was very sick though to absorb everything he said. Efficient with each of their jobs, can’t complain. The covid test was so painful & nasty but I guess that’s just how it’s done. Great job! Thank you and I apologize if i haven’t said so while we were there!😞

- Verified patient on 3/18

Went for a Covid test on Christmas Eve. The staff was friendly & professional,

- Verified patient on 3/18

My son (4) had to have multiple tests done and the staff was AMAZING! He gets nervous when going to the dr. But everyone was so nice and helpful I didn’t have to worry about him being scared.

- Verified patient on 3/16

Went as well as expected. Went for a covid test. Staff was pleasant.

- Verified patient on 3/15

The staff is super friendly and very professional! Answered any questions I had. I would highly recommend this urgent care!

- Verified patient on 3/15

We really liked the APRN we saw, she was very friendly and caring, the LPN that came in with us, was very nice also, my daughter cried during the COVID test and she kept telling her how good she did and sorry she was that my daughter got scared!! Overall very happy!

- Verified patient on 3/15

Fantastic!! I’ve been coming here for over 2 years when I cannot get into my PCP. They are the best Urgent Care in Clarksville! Thank you.!

- Verified patient on 3/15

Wonderful. I felt heard, understood, and cared for. Best visit I have had since I was a child seeing a pediatric doctor.

- Verified patient on 3/15

Beyond amazing care! My kiddos are always terrified to go to the doctor but the staff here makes the visit amazing for them ❤️. I will forever use urgent care on fort Campbell blvd!

- Verified patient on 3/14

Beyond amazing care! My kiddos are always terrified to go to the doctor but the staff here makes the visit amazing for them ❤️. I will forever use urgent care on fort Campbell blvd!

- Verified patient on 3/14

Sports physical

- Verified patient on 3/13

Robbi, front desk, checked me in and I had a minimum wait time before being called back. Randi, triaged me and since I had bee here before I was able to verify information for her which lessened my time as well. Mary the NP was so wonderful, she addressed my ongoing headaches which make me miserable 5/7 days a week. She was so sweet and gentle when examining my neck and careful not to cause me anymore pain. I always have such a positive experience at Baptist Health Urgent Care. No matter who I see I feel that they have such a great team all around.

- Verified patient on 3/13

They got me right in and tested me and got me on my way!

- Verified patient on 3/13

The phlebotomy tech was amazing ! She took my blood so fast and pain free Love the staff and office

- Verified patient on 3/13

In and out super quick. Very understanding to sick kids. Very pleased and will use next time for urgent care needs.

- Verified patient on 3/13

In and out super quick. Very understanding to sick kids. Very pleased and will use next time for urgent care needs.

- Verified patient on 3/13

The staff at Baptist Urgent Care Bryant is always pleasant as well as courteous!

- Verified patient on 3/11

Staff is always so kind! My favorite urgent care to visit.

- Verified patient on 3/11

Bought my Mother in with fever. We had been to Arkadelphia Walmart to get 2nd covid shot and she had fever. Nobody in Arkadelphia would test her for covid because her dr is in hot springs and they were closed. They got us right in and tested for covid and uti very quickly. Ended up uti! Thank you all for being so sweet!

- Verified patient on 3/11

I came in for a drug screen, got in and out in no time the staff was fantastic!

- Verified patient on 3/9

I'm a hard stick when it comes to having my blood drawn. She was able to get my vein the first try. I barely felt it. She was awesome.

- Verified patient on 3/9

Love us some Dr. Allison Doss! She’s amazing with kids!

- Verified patient on 3/9

The wait time was typical for any walk in clinic. The staff went above and beyond trying treating me and making sure I was taken care of. I love how tech savvy they are and being able to complete all paperwork online! Would definitely recommend Huntsville Hospital Urgent Care! Definitely the most friendly place I have been to when it come to urgent care!

- Verified patient on 3/9

I've had covid testing at other places and this was by far the quickest, organized time. They got me in and out like it should be.

- Verified patient on 3/9

Fastest turnaround time for getting a DOT physical in quite a while. Staff was friendly but a mix up with my company required me to pay them and get reimbursed later, and didn’t need to fill out all the paperwork given at sign-in. They don’t need my SSN.

- Verified patient on 3/7

Amazing!! Super sweet and took 20 min for bloodwork and check up!

- Verified patient on 3/6

The staff at Urgent Team Bartlett made the experience painless and easy. I was slightly afraid of being tested for covid because I heard it was painful. WRONG! They did an amazing job. Everyone there is wonderful from the front desk, to the MA, to the provider. I highly recommend this place! I’ll be back and will recommend it to others! Thank you Tamara, Katie, Erica, and Mallory!

- Verified patient on 3/6

Everyone was great. Would rather go there than my clinic. Which you all did annual physicals.

- Verified patient on 3/5

Dr. Drumm was amazing! I really felt listened to and taken care of. He is very proactive in my healthcare and took the time to explain possible explanations, the tests we are doing to narrow it down, and possible treatments. I never felt rushed or brushed off. It truly was a great experience, if not the best, experience I have had with a doctor.

- Verified patient on 3/5

I went to go get tested and it went very well and they have great service

- Verified patient on 3/4

They were SUPER sweet and kind to covid test me a hour before they closed. I felt super comfortable in the office with the doctors and they were extremely helpful!!

- Verified patient on 3/4

Love Baptist Urgent Care! Quick and easy care.

- Verified patient on 3/4

Chris was amazingly gentle when doing test. Made me Feel comfortable and gave me encouraging positive words since my dad was in the hospital.

- Verified patient on 3/3

I was there for a rapid covid 19 test a few days ago. It was an easy check in process, and I received my results in a timely manner. The staff was very friendly, and the office was clean.

- Verified patient on 3/3

Best Urgent Care.

- Verified patient on 3/3

I came here to find out what was wrong with me. I told the receptionist that if they felt it was needed to do a test then I’d do one. I felt it was all about the test and I got tested and pushed away without hearing any reasoning of why I could possibly be feeling the way I am. Your practice would be great if the nurses would actually listen and try to give insight.

- Verified patient on 3/2

Had to get a DOT physical Everyone was professional and friendly Not my favorite thing to do but the experience was made tolerable by the staff here

- Verified patient on 3/2

Ashley was super awesome and was a total professional, through the whole process. x-rays were the worst and she handled me with kid gloves. Dr. Steve was terrific and so lucky I picked this location, as i was in terrific pain and anguish. thank you to you entire staff for the awesome care!! Julia A.

- Verified patient on 3/2

Wanted to get a COVID test due to head congestion & headaches lasting longer than usual. Really think it’s a sinus infection due to this crazy weather. Got my test but also received treatment for a sinus infection. ALL the staff I met was great, very friendly & knowledgable.

- Verified patient on 3/2

I was very happy with the “save my spot” feature which resulted in a very short wait time. The staff was friendly and informative. This will definitely be my go-to place for my family’s urgent care needs.

- Verified patient on 3/1

Very professional staff. They were friendly and very helpful in all areas. This is where I will go for any urgent care I might need in the future. Thanks from the bottom of my heart.

- Verified patient on 3/1

It was the best experience I’ve had with Amy urgent care clinic !!!

- Verified patient on 3/1

Came in fir a flu test. Only thing I did not like wasn't the establishment issue. I paid 200.00 for 2 pills and they didn't work.

- Verified patient on 3/1

It was absolutely wonderful, doctor Julie listened and genuinely cared about what was wrong. My wait time wasn’t hardly any. They were professional and very caring and got me the meds I needed for my sinus infection. I will be going here from now . I highly highly recommend!

- Verified patient on 3/1

Got my kid in fast and great care. Highly recommend.

- Verified patient on 2/28

Came in for travel COVID test. Super friendly and efficient.

- Verified patient on 2/28

Came in for travel COVID test. Super friendly and efficient.

- Verified patient on 2/28

I was pleasantly surprise how friendly the staff was Will definitely use this Urgent Care in the future if needed. Thanks

- Verified patient on 2/28

Wonderful experience! I am new to the area and didn’t know who to see for my health care. I went to Physicians Care and was so glad I did! I was in and out within an hour and that included a strep test and COVID-19 test with results while I was there! The staff was very attentive, friendly and professional. I will definitely continue to go there for ongoing health care!

- Verified patient on 2/27

Absolutely perfect from check in to check out. Staff is so kind and makes you feel welcome and at ease. Best urgent care experience I've encountered. I travel so I've been in a few across the country and this was the best.

- Verified patient on 2/27

Sherwood Urgent Care has such an easy process during the pandemic. I appreciate the time and attention I receive when I go there. Great staff and great process.

- Verified patient on 2/26

Easy Covid-19 test and strep. Convenient. Great and caring staff.

- Verified patient on 2/26

Used to work in an urgent care in patient svc. Your staff is wonderful

- Verified patient on 2/25

Your medical staff is always so pleasant, friendly, and professional. Have recommended Baptist urgent care to everyone I meet! Thank you!

- Verified patient on 2/25

The staff was very nice, they got me in and out of there. I would most definitely recommend someone to this urgent care.

- Verified patient on 2/25

The staff was very friendly and efficient in making sure my little one was ok. They answered all my questions and were very patient through the whole process. The wait time was long but sometimes that cannot be prevented. Overall I had a great experience and I will take my kids there always.

- Verified patient on 2/23

My Visit there was great with Dr. Chad Sherwood, which I was there at 8:30 AM, but picking up my medicine was bad. I went to NeighborHood Walmart an waited in a long line in the Drive-Thru Pharmacy at 4:30 PM that afternoon to get it & they had nothing for me, I called Urgent Care & they said it was called in at 9:30 AM or something like that, so I called Neighborhood Walmart back & they said they had nothing, they checked everywhere, Fax, Voice Mail and Ect., so I called Urgent Care back again & Autumn called it in for me & called me and let me know about 6 PM.

- Verified patient on 2/23

I was hesitant about seeking healthcare today but so glad I did. After getting tested for the flu, I was diagnosed with FLU type A, I have a better understanding of my current symptoms I am experiencing and I can hopefully protect my family in my household from my illness. I just want to thank the nurses and David McCombs NP for their kindness and great bedside manners when I wasn’t feeling well. Thank you, Mary Koper

- Verified patient on 2/23

I was in and out in no Time. The Tech was very Good in collecting my Blood. I don't like Needles and she was Good @ her Job. I was very Pleased with my Visit today. I tend to frequent the Places that the Tech's are Good. And her @ ST.Elizabeth Place CompuNet my Tech knew her Job well Might a fact I get her everytime I go there.

- Verified patient on 2/22

I went in for a covid and flu test and they got me in within 30 minutes. The wait wasn’t long, the staff was friendly, and the doctor I saw was very thorough. I would highly recommend them.

- Verified patient on 2/21

Everyone there was kind, professional, and sympathetic to my situation. I passed several urgent care facilities, and would gladly make the drive again to be seen at this facility again. Everything from being able to do the check in process on line, to using the Save a Spot feature so I didn’t have to wait, to their kind & compassionate bedside manner- the whole process was seamless.

- Verified patient on 2/21

My visit wit urgent care was great.the staff was professional and the nurses was were knowledgeable about my situation.I recommend anyone to visit urgent team.

- Verified patient on 2/21

Came in for DOT physical. Great process and staff.

- Verified patient on 2/19

I experienced quick, professional and very friendly service while being tested for COVID. The staff was excellent and provided the best service I could have received!

- Verified patient on 2/19

I am glad I was able to be seen by a professional to get a diagnosis and prescription for medicine. The tablet that was being used to sign in wasn’t wiped down after every patient. That was a concern. My wait time was expected since I didn’t have an appointment and it was urgent care. I’m just glad there’s a clinic I can go to when my Primary Care Physician has no available appointments for the next couple days.

- Verified patient on 2/18

Ericka was amazing at giving the covid test made me feel at ease. Dr was very attentive

- Verified patient on 2/18

Ericka was amazing at giving the covid test made me feel at ease. Dr was very attentive

- Verified patient on 2/18

Took my son for a Covid test- the rest of the family went yesterday. Everyone is so nice. We will definitely be back if we need medical help again.

- Verified patient on 2/18

Took my son for a Covid test- the rest of the family went yesterday. Everyone is so nice. We will definitely be back if we need medical help again.

- Verified patient on 2/18

I am very happy with my decision to go to this urgent care. Remarkable staff

- Verified patient on 2/18

Went in for covid test, everything was explained in detail

- Verified patient on 2/16

I was miserable and thankful the sign process was easy and quick. Fortunately the wait time was short. I have been unsure of urgent care facilities but this was a very good experience.

- Verified patient on 2/14

I booked my appointment on-line. I was Covid and flu tested with results all within an hour.

- Verified patient on 2/13

I really, really appreciate the staff at Urgent Care. They listen, are respectful and kind.

- Verified patient on 2/13

They took care of me quickly and were very friendly. I will go here again when I need urgent care.

- Verified patient on 2/13

Had to bring in child for COVID testing even though missing the major symptoms. Staff was friendly and understanding. Very helpful and reassuring towards my child and myself.

- Verified patient on 2/13

Had to bring in child for COVID testing even though missing the major symptoms. Staff was friendly and understanding. Very helpful and reassuring towards my child and myself.

- Verified patient on 2/13

Staff is very nice and friendly. And very knowledgeable about Germany. Made feel comfortable and calm given my current situation as I came to get a PCR test for my travel to a funeral of my loved one.

- Verified patient on 2/13

I received excellent care from the staff and doctor. Professional and caring. I will definitely come to this urgent care if needed again. I had to wait 3 hours to see the doctor even though I had made an appointment online. That was the only downside.

- Verified patient on 2/12

Friendly and was thorough in checking my health problem. Gave meds that have helped. Fast covid tests results.

- Verified patient on 2/12

Friendly and was thorough in checking my health problem. Gave meds that have helped. Fast covid tests results.

- Verified patient on 2/12

Staff was great. The wait time was undesirable. I would have liked to have been sent a copy of my covid test results.

- Verified patient on 2/12

Staff was great. The wait time was undesirable. I would have liked to have been sent a copy of my covid test results.

- Verified patient on 2/12

Went for Covid test. Everyone was so nice and helpful.

- Verified patient on 2/12

Went for Covid test. Everyone was so nice and helpful.

- Verified patient on 2/12

I had my blood drawn. There were 5 people ahead of me but the staff worked through them quickly and my wait was not long at all... everything fine.

- Verified patient on 2/12

I am new to the Huntsville area and needed to see a doctor. HH Urgent care was highly recommended online so I thought I would give it a try. Every thing from the online registration to the office staff to the virtual waiting room and finally the staff were top notch. I couldn't be more pleased with the service I received

- Verified patient on 2/11

Everything was great. I was very sick, due to fever and covid my dr refused to see me. They were very professional friendly and tested for covid while treating me for my sickness.

- Verified patient on 2/11

Tech was not very cordial at beginning. Saying that people were coming in for COVID tests for no good reason. Made me feel I should not be there getting tested.

- Verified patient on 2/11

Tech was not very cordial at beginning. Saying that people were coming in for COVID tests for no good reason. Made me feel I should not be there getting tested.

- Verified patient on 2/11

Quick easy blood draw!

- Verified patient on 2/10

Kassie Price, NP, was great with my daughter and really explained everything well, including medicine dosage which i appreciated. The nurses were very good also with administering Covid testing.

- Verified patient on 2/10

I was so thankful for the quick availability of an appointment sonI could get test for COVID-19.

- Verified patient on 2/10

Orderly, in and out for COVID test

- Verified patient on 2/10

Everyone at this Urgent care are very nice!

- Verified patient on 2/10

Wonder always is great service n doctor all worker r very nice n kind I love urgent care in hornlake 👌👍I recommend my family to this location in hornlake on Goodman rd thank u urgent care ❤ 😊

- Verified patient on 2/10

Wendy was so wonderful and answered all our questions! Shawn was taking our Covid test and was very professional and kind!

- Verified patient on 2/8

Wendy was so wonderful and answered all our questions! Shawn was taking our Covid test and was very professional and kind!

- Verified patient on 2/8

I have received better care at Sherwood Urgent Care than I've received anywhere. All the staff is phenomenal!!!

- Verified patient on 2/8

My nurse practitioners visit seemed uncaring, vague, and quick. I went in for symptoms of low blood sugar and symptoms of possible anemia. According to the medical student my blood sugar test suggested my level was a little low but nothing serious. When my doctor came in she said my sugar levels were great along with my blood pressure. ( it was actually high considering my normal rarely goes above 110 and my diastolic is always lower than 90) When I asked her to check my hemoglobin levels she told me to go to my primary care doctor. I waited a very long time for discharge paperwork especially considering nothing was wrong with me. They forgot I was in there and didn’t know they haven’t given me my paperwork.

- Verified patient on 2/8

I was this first patient in on Monday morning for a Covid test. Everyone was extremely friendly and got me in and out quickly.

- Verified patient on 2/8

I was this first patient in on Monday morning for a Covid test. Everyone was extremely friendly and got me in and out quickly.

- Verified patient on 2/8

Needed a Covid test done for travel. Very well informed front desk staff. Excellent social distancing protocols.

- Verified patient on 2/6

I didn’t know about this Urgent care center until minutes before arriving!! Our experience was absolutely wonderful!! The Staff was easy to talk to, considerate and help resolve our problem in no time!!! Thank you!!

- Verified patient on 2/6

Overall great. Convenience fee not so much. Most other clinics don’t. Not sure why urgent care does.

- Verified patient on 2/6

Everyone was extremely nice and professional. They really made me feel comfortable and confident in their care. The facility is immaculate! I had zero wait time. I would definitely recommend this Urgent Care.

- Verified patient on 2/6

I came In cause i am sick but had to pay $50 for covid test that was negative and then told it's 60 to 70 percent accurate when I knew it was a cold I had then she refused to give me a steroid shot. If the test is not that accurate then don't offer them or make us pay for them. We go to the doctor to feel better not to get changed for all your testing and you tell me to buy over the counter medication if I would have known all this I would have went somewhere else and felt like they wanted to make me well not make me pay for covid , flu and office visit and tell me to buy over the counter medicine.

- Verified patient on 2/5

Very friendly , professional, and educated me on the COVID testing I will use them again

- Verified patient on 2/5

Best urgent care I've ever been to.

- Verified patient on 2/5

The staff at my visit were friendly. I was in and out in a very timely manner. They made my covid testing a quick easy process. The forms they shared were helpful for my job.

- Verified patient on 2/5

My visit with Dr Danelle Farmer and staff are great as always! They have taken care of me and addressed my concerns each and every time I’ve been there. I highly recommend ascension urgent care!

- Verified patient on 2/5

We love this Urgent care! Always clean and staff are so nice. We see them more than our primary doctor.

- Verified patient on 2/5

Lady name Erin was very gentle of giving me the COVID test it did not hurt to get my nose swab and the pa dr Rick was very nice and friendly he explained all the concerns I had to me thank y’all so much oh the front desk lady was also nice

- Verified patient on 2/4

long wait in the car because of Covid. Front desk person was training newb. Rooms were clean and nurse courteous. Courtney was super nice and called back promptly with tests results.

- Verified patient on 2/4

I got in quickly. Everyone was super nice. Kaitlin, the PA/Doctor was amazing explaining how I can use facial massage to relieve sinus pain. I loved the step by step care guide she printed and sent hime with me.

- Verified patient on 2/4

Great!! Gentle with kids :)

- Verified patient on 2/4

We had to wait for a seeming long time to be seen, there was only 1 other person in the waiting room and almost no cars in the parking lot. The receptionist did not clean anything even though we were there for a covid test, she exposed everyone else that came after us to covid. The door handles and chairs were not being cleaned after use, my child was not asked to social distance or take any precautions, she is covid positive and exposed everyone who came in after us.

- Verified patient on 2/4

The receptionist is amazing! Thank you for everything the Urgent Care did for me today! Hoping to feel better in the next few days.

- Verified patient on 2/4

This was my second visit to Urgent Care (two separate illnesses). Urgent Care will be my first choice if I need health care in the future. Was VERY pleased. Thank you!

- Verified patient on 2/4

When I was feeling my worse, this urgent care made me feel all better.. staff was super kind, nurse was alittle rough stabbing me with my shots, but hey I was ok with it, it only hurt for a second. Bless this clinic and I will for sure recommend anybody here.

- Verified patient on 2/3

Very professional people work at this Urgent Care. They are friendly and helpful. They do know their business for sure. I appreciate all of them.

- Verified patient on 2/3

Needed a Rapid Covid test. All 3 staff members that I saw were very nice. I was in and out very quickly. Will go back if needed.

- Verified patient on 2/2

I was in and out all in about 20 minutes for a covid-19 test.

- Verified patient on 2/2

Saw Donna Biggs FNP very professional and was eager to listen and help. Wait time was minimal and office staff and nurse were friendly and attentive. Would recommend this urgent care.

- Verified patient on 2/2

The best experience I’ve had in an urgent care

- Verified patient on 2/2

Very fast pre employment drug screen great professional service by the whole group working as a team thanks

- Verified patient on 2/2

I went in for TB skin test and the receptionist was very friendly and the nurse who administered the test was very good also. The wait time was short and overall a great experience, though I don't like getting stuck with a needle I left feeling taken care of!

- Verified patient on 2/2

Had COVID related symptoms and the nurse was very gentle with testing and was very sweet and caring

- Verified patient on 2/1

I went in for an injury. The urgent care facility closest to me had no x-ray tech on duty today. So I drove an extra 20 minutes to the Ascension St. Thomas urgent clinic today. Staff was super friendly. Quality of care was great. Best bedside manner I have experienced in years. If I ever have a need for urgent care again, I will drive the extra distance to go here.

- Verified patient on 2/1

The staff and provider were very friendly and helpful. The facilities were very clean and rightly so. For a COVID-19 test it took me approximately 30 minutes to complete the whole visit. Provider was knowledgeable and thorough all while being efficient.

- Verified patient on 1/31

Our last visit was very patient friendly; the facility was clean and quick getting my husband and I in and out for our covid tests. I did have a couple of questions for the manager regarding our negative tests for our flight but no luck when I called today

- Verified patient on 1/31

COVID test. Both the nurse and pcp were great! Would certainly recommend

- Verified patient on 1/30

Kelsey was awesome. I have veins that collapse and I appreciated her listening to me explain that and being patient. It is no fun for people to randomly stab me hoping for blood so I really commend her for being great at her job and really listening to me as a patient. Wonderful experience.

- Verified patient on 1/30

They make the whole Covid testing experience easy as can be. And everyone is so nice!

- Verified patient on 1/29

From moment walked in was pleasant experience. Very clean, friendly staff. Short wait time. Medical staff very kind and made the covid test experience as easy as possible. Thank you!

- Verified patient on 1/29

Gentle and knowledgeable when it comes to stabbing your nose dot the COVID TEST.

- Verified patient on 1/29

Gentle and knowledgeable when it comes to stabbing your nose dot the COVID TEST.

- Verified patient on 1/29

Got my test done and got results quickly!!

- Verified patient on 1/29

I booked an appointment and was in within 30 minutes. The Receptionist, the Nurse and Doctor Jane was very Friendly and Professional. I was very impressed and they treated me Very. Well. I was in and out of the office and it took 20 minutes. We used another area care facility and they were adequate, but after the Ascension Urgent Care opened in Donelson my family has been to this location twice and they have Hands Down been the Best helping us with our medical situations. This is our New Go To Place.

- Verified patient on 1/28

Great experience. The blood draw was a 1 time poke and completely painless. Fantastic staff!

- Verified patient on 1/28

I had spent a miserable night with vomiting and diarrhea and at age 71, in spite of having no fever or respiratory symptoms, I wanted to get a rapid COVID test. I was second in line for the day, the wait was minimal and RN Erica and CRNP Bettie Smith provided a prompt test (fortunately negative), a thorough explanation of the results and a prescription for my nausea. Fully recovered in a day.

- Verified patient on 1/28

Wonderful experience! Thanks to the lovely lady at the front desk & the Nurse that tested my MIL for Covid. Fantastic customer service. TY

- Verified patient on 1/28

I had a great visit at this urgent care. I was helped quickly and every staff member that I had contact with was friendly!

- Verified patient on 1/28

I felt like such a burden having 2 negative COVID tests, but they were wonderful.

- Verified patient on 1/28

I love this urgent care! Erin and Erika are my favorites! Erin does such a good job to get you checked in fast and is so friendly. Erika is always so patient listening to my symptoms and what’s going on. I will always come here first!

- Verified patient on 1/28

They were gentle with the Q-Tip and very friendly. If anyone suffers from PTSD from Q-Tips like myself from prior testings I fully recommend this place.

- Verified patient on 1/27

I had to be tested for the coronavirus, I made an appointment they came out to get me took me directly to a room. Within minutes they were doing the testing and very shortly afterwards had the results I saw a doctor just within minutes. Very very very good experience

- Verified patient on 1/27

From start to finish-outstanding care! Front desk personnel clear and thorough. Nurse was outstanding-proper technique on BP and Covid swab. (Rarely seen in an urgent care setting) the NP was a delight-thorough, professional and engaging! Immaculately clean inside.

- Verified patient on 1/27

I was really nervous and scared about getting tested for Covid.... the staff were wonderful and very empathetic about my nervousness!!!! Thank you for being so kind!

- Verified patient on 1/27

They just want to move you on. I was only tested for Covid when I should have been tested for flu, strep, etc. Considering they all have the same symptoms. These people just all "assume" you have Covid.

- Verified patient on 1/27

Very satisfying, no pain from the testing,Alexia was very professional!

- Verified patient on 1/26

I was a walk-in. So time wait was not their fault. Everything was great

- Verified patient on 1/26

So much better than going to the hospitals urgent care

- Verified patient on 1/26

Went for a COVID-19 test and was in and out.

- Verified patient on 1/26

I went to get a Covid test. The wait was short. the staff & visit were excellent!

- Verified patient on 1/25

When checking in the representative was pleasant and efficient. The nurse who took my blood pressure was also friendly and attentive. Doctor was excellent. Friendly, patient, knowledgeable and really listened. And all done quickly and organized.

- Verified patient on 1/25

Went in to get testing for Covid, in @5:30/out by 5:50, Very please with the service...

- Verified patient on 1/25

I was glad to be able to get tested on Sunday. Staff was very friendly and thorough

- Verified patient on 1/24

Sharon and the nurse was extremely professional and very polite. She accessed what my problem was and told me what to do if it did not clear up. I was so glad that I actually come to Huntsville Urgent Care.

- Verified patient on 1/23

Super friendly, super quick, couldn’t ask for more from an urgent care!

- Verified patient on 1/23

My experience was fantastic!! Very professional and I felt like I was in great hands!! I was nervous about going to an urgent care (my 1st experience) but this will be my 1st place if I need health care immediately!!

- Verified patient on 1/23

Very nice for and urgent care

- Verified patient on 1/23

The staff is extremely helpful and friendly. Easy access to getting COVID test.

- Verified patient on 1/22

The phlebotomy technician was absolutely amazing!! She was quick, super friendly, knew what she was doing, kept asking if I was okay, and whenever she could tell I was getting a little antsy or anything she would distract me by making small talk and asking me questions, and best of all she asked which arm I preferred, and actually listened to what I had to say when I told her which area/veins usually work best for getting blood drawn from! I’ve never had a problem whenever needing to get blood work done by her! 10 out of 10 stars.

- Verified patient on 1/22

Sherwood Urgent Care is the best! I wouldn’t go anywhere else.

- Verified patient on 1/21

It was very busy but they still got to me in a timely manner. I love Sherwood Urgent Care! Autumn is my very favorite health care hero! She is such a hardworking go getter !

- Verified patient on 1/21

Prenatal blood work - My veins have always been deep, but I'm also having trouble keeping down fluids to be super hydrated like I usually am before I get blood work. Phlebotomist was extremely friendly and took the blood from my hand instead because she couldn't find a good vein in my arm - a big sigh of relief, as I've had people painfully dig around in my arm with the needle before!

- Verified patient on 1/21

Other than testing positive for Covid my experience was wonderful. Clean. Friendly staff. Short wait time. Would highly recommend

- Verified patient on 1/20

It was warm and friendly. Best Urgent Care I have ever been to.

- Verified patient on 1/20

Everyone was so friendly and kind and patient. This was the best walk-in urgent care experience I’ve ever had. You guys are truly doing the Lord’s work.

- Verified patient on 1/19

Pretty upset that I had to pay $170.00 for a covid test. I know others you didn’t have to pay anything. All over the news testing is supposed to be free. They have but us trillions in debt over it for what if we still have to pay crazy money for them! SERIOUSLY

- Verified patient on 1/19

COVID 19 test

- Verified patient on 1/19

I had a great experience, the care was thorough and I felt as though all of my concerns were addressed. I will definitely recommend this urgent care to others.

- Verified patient on 1/19

This was a very pleasant visit. I had forgotten my blood pressure medication back home in Oklahoma so I made an appt online. Online appointment was very easy to navigate and answering information about myself and insurance made check in fast and easy. I recommend them to everyone. 5⭐

- Verified patient on 1/19

I came in for Covid testing. The process to enter and get seen was a good one.

- Verified patient on 1/19

I came in for Covid testing. The process to enter and get seen was a good one.

- Verified patient on 1/19

I love this location. The employees here are so kind and empathetic. Honestly other locations should take a few pointers from this one. I’ll always come here for my urgent care.

- Verified patient on 1/18

I had a COVID test. Everyone was friendly and professional.

- Verified patient on 1/18

I had a COVID test. Everyone was friendly and professional.

- Verified patient on 1/18

I got the covid test every one was very helpful and instructions were very clear and everything completely answered

- Verified patient on 1/18

I got the covid test every one was very helpful and instructions were very clear and everything completely answered

- Verified patient on 1/18

It was great. We had a long wait but acceptable for a walk-in covid test

- Verified patient on 1/18

Overall the visit went well. However, and probably something that may not be addressed, but I’ll mention it anyway. Several folks showed up 30-45 minutes early to get tested for possible COVID-19, but only minutes before the doors were open, a young lady drove up and jumped out and went in first, causing friction among her and others who waited patiently outside. Had this been a guy that did this and he was confronted, things could have escalated into a more serious event, as tempers were high. Maybe a sign stating first come first serve could be placed on the front door.

- Verified patient on 1/17

Was not expecting needing or wanting a Visit with NP. I was just wanting to be tested fir covid.

- Verified patient on 1/16

I was there for Covid test. The process was extremely easy. Very friendly. The office was very clean. The Dr was very friendly and knowledgeable.

- Verified patient on 1/16

I was there for Covid test. The process was extremely easy. Very friendly. The office was very clean. The Dr was very friendly and knowledgeable.

- Verified patient on 1/16

This was a nice quick visit. After leaving though, I wish and wonder why a flu test wasn’t offered when the rapid covid was negative or at the same time. Trying to figure out what’s wrong with my daughter and it could just as easily be the flu. Wish I would have thought about it but really think it’d of been standard to check for flu as well.

- Verified patient on 1/16

Great experience friendly people fast service I love going to urgent care

- Verified patient on 1/15

Went for blood work. In and out in five minutes.

- Verified patient on 1/15

It was really good. The girl that draw my blood did amazing job.

- Verified patient on 1/15

Overall great experience. I was concerned about the Covid nasal test but Ashley explained it exactly and it was no big deal.

- Verified patient on 1/14

Very thankful our son got in to get tested for covid. Would have liked for him to be thoroughly checked out. All that was done was a temp check and covid swab. Didn’t listen to him or see if maybe he had something going on with his ears or look at his throat. We addressed the appointment as not feeling well and running fever with covid exposure.

- Verified patient on 1/14

From phone call from office staff to medical ppl who advised and performed my test these guys were excellent.

- Verified patient on 1/14

Over a 1 hour wait time. When we arrived we were told 10-30 minutes. I don’t feel like my child got a true sports physical. The only thing the apn checked was her lungs, eyes, ears and throat. Our last physical was much more in depth.

- Verified patient on 1/13

Very professional and explained all my questions since this was the first time to take covid test.

- Verified patient on 1/12

Check in staff and my nurse was great that Dr I had today was less than kind and needs to work on her attitude and the way she comes across I understand during these times the Heath care staff deals with a lot but if the people checking you in and the nurses who are doing ALL the grunt work like getting the Covid test blood work etc and they can still be kind and have a good attitude so can the Dr who just has to come in and say self isolate until we get your results. I felt like I was a burden to the Dr vs a patient.

- Verified patient on 1/12

Check in was easy. Wait time was minimal. The tech drew my blood and I hardly felt a thing. All the staff was friendly and efficient. My experience was very good.

- Verified patient on 1/12

I went in on Sunday as a new patient wanting a COVID test as I suspect I came into contact with a non-mask wearing person who is now testing positive. I was in at 1 pm, filled out the paperwork, saw a nurse almost immediately for a history and a a test, saw a nurse practitioner for contact tracing and I was out of the office by 1:35 pm. Very efficient. AND... Urgent Care will bill Medicare for this service!!! Thank you.

- Verified patient on 1/12

Mady was very kind and quick and gentle with covid swab test. Nurse practitioner came in to give me my results and she was very pleasant and knowledgeable. Great experience overall

- Verified patient on 1/11

Aside from insisting I quarantine after receiving a negative test result everything was great and wait time was fantastic!

- Verified patient on 1/11

I was a walk in patient. Was in and out in a little over an hour including test results. Friendly staff and good service.

- Verified patient on 1/11

Wait was very long for the work (4 hours) for a covid test (5-7minutes) . This needs to be improved due to current circumstances. Very thing was excellent outside of the wait time.

- Verified patient on 1/11

It was packed due to covid testing, but they were as quick and thorough as they could be. The place was very clean and professional. The staff were friendly and very dedicated to their work. Would highly recommend.

- Verified patient on 1/11

Went for a Covid test. Waited for hours.

- Verified patient on 1/10

Went for a Covid test. Waited for hours.

- Verified patient on 1/10

My experience here was excellent, the staff was friendly and everything was very clean. I would recommend this urgent care to anybody that is looking for nice people to deal with when you visit.👍

- Verified patient on 1/9

Was in and out in no time. There was 5 of us getting tested. They took us all to the same room and was very friendly and nice to us.

- Verified patient on 1/9

Waited almost 2 1/2 hours for a COVID test. Intake lady was nice and efficient. Medical personnel knowledgeable and professional

- Verified patient on 1/9

Waited almost 2 1/2 hours for a COVID test. Intake lady was nice and efficient. Medical personnel knowledgeable and professional

- Verified patient on 1/9

Wait time was incredibly long, but I was a walk-in, during one of the highest peaks of COVID transmission rates to date at a facility that is clearly drowning in patients. So, I get it. The staff is super nice and I commend their dedication and professionalism. Safe, clean environment and process for COVID testing.

- Verified patient on 1/8

The reason for the long wait was because of the covid testing. The staff as wonderful.

- Verified patient on 1/8

The reason for the long wait was because of the covid testing. The staff as wonderful.

- Verified patient on 1/8

Very good professionals here. I had my child and tested positive but they really made the experience smooth and as pleasant as possible.

- Verified patient on 1/8

My first time at Urgent Team. I went for a CoVid test with a 10:00 appt. I was called back to a room at 10: 23. I liked the practitioner. She said I should receive my results in 2 days by phone call. I would use Urgent Team again. (My husband waited 2 hrs in his car to be called into a room the day before. He had a 4:45 pm appt. Morning seems to be better.)

- Verified patient on 1/8

I went in for covid-19 testing and everything from wait time through check-in and procedure was very efficient and done with quality Care.

- Verified patient on 1/8

I was in for a Covid test I had no appointment and I was quickly seen and tested and the staff was friendly and very knowledgeable!! I would recommend this facility!!

- Verified patient on 1/8

The facility was clean and the staff was professional, courteous and friendly. This is the best Urgent Care in Murfreesboro! My only suggestion is, to have a separate waiting area for those who are testing for Covid. It made me nervous to be in the same area with them.

- Verified patient on 1/8

I had not been to this office before but because covid fear I chose to go for the rapid test. The staff was friendly and courteous. They got me in quickly and answered my questions in a timely manner. The staff was friendly and very concerned with my needs. They gave me the kind of care that I wanted and expected.. The office was clean.

- Verified patient on 1/8

Husband Covid test- positive.

- Verified patient on 1/8

Husband Covid test- positive.

- Verified patient on 1/8

I went to be tested for COVID. Everyone was courteous . My appointment went smoothly, I was in and out in a very reasonable time. I was extremely impressed!

- Verified patient on 1/8

I was a walk in for Covid test. I was treated with dignity and respect.

- Verified patient on 1/7

I was a walk in for Covid test. I was treated with dignity and respect.

- Verified patient on 1/7

Had to get a covid test so it took all day

- Verified patient on 1/7

I typically come here once a year for my DOT Physical. They treat me well each and every time I visit.

- Verified patient on 1/7

Ms. Lori did my wife and my COVID test and she was wonderful. Highly recommend. Thanks

- Verified patient on 1/7

I went in for a test for Covid. They made what is a painful test quick and as painless as they could. They were very friendly and I was not kept waiting long.

- Verified patient on 1/7

I wanted a rapid COVID-19 test, due to my husband resent heart attack and upcoming appointments. I was @ Physcians Care Sunday, 1-3-21 and there was a 6 1/2 hr. wait. I was told to come back @ 8:00 am. I went ahead and filled out all paperwork and gave my id, Ins. cards. 1-4-21 I was at office @ 8:05 am. Called and told, whoever answered the phone, I had arrived and in the parking lot. I stood in line outside, in 28 degree temperature, waiting my turn for approximately 40 minutes. When I entered the receptionist asked if I’d signed in, I said I called, she said you have to sign in, and the wait time was appropriately 3 hours. I was not told by ANYONE Sunday morning or Monday morning that I had to sign in!!! Finally seen Dr @ 11:00! The personnel absolutely should be told to tell patients about their signin policy!!! I realized with COVID-19 it’s a busy time, but to not be made aware of the signin policy is very upsetting!!!

- Verified patient on 1/6

Great staff and compassionate. Tested positive for covid, no panic, just true proffesionals

- Verified patient on 1/6

I would definitely recommend this clinic for anyone seeking urgent care treatment.

- Verified patient on 1/6

Used the walk in clinic for rapid covid and strep testing. Quick and easy and the wait was shorter than I expected. Will definitely use this facility again!

- Verified patient on 1/6

Went for a rapid COVID-19 test and Everything but the result was great.

- Verified patient on 1/6

Just came in for a covid test. Facility and staff was great!

- Verified patient on 1/5

for covid testing: quick in and out experience.

- Verified patient on 1/5

for covid testing: quick in and out experience.

- Verified patient on 1/5

I was told it would be a 2.5 hour wait and I waited over 4 hours. That was frustrating. The front desk was pretty curt. Not rude, but definitely not friendly. The person who took my test was super friendly and nice though and made the experience ok.

- Verified patient on 1/4

Wait was long but understandable due to an abundance of patients ahead of my appointment time who were getting tested for Covid-19

- Verified patient on 1/4

Got covid test in less than two hours after "walking in" Everyone was excellent. Overall very good experience.

- Verified patient on 1/4

Walked in for Covid 19 test this morning. Easy and fast check in. Sat in vehicle till my turn which was not long. Called within hour with results which were negative.

- Verified patient on 1/4

We came in with a cut right before they closed. They were so wonderful and we are so grateful that they didn’t mind staying to get the wound stitched up. Very kind to my 12 year old and got us in and out as quickly as possible. Thank you, Baptist Health Urgent Care.

- Verified patient on 1/4

It was overwhelmingly busy as there was a line out the front door of mostly people waiting to be rapid tested for Covid. The woman working the front counter was overwhelmed and a bit frazzled with rude patients. It seemed that she could have used an extra set of hands to help her answer questions/scan ID cards and type in paperwork. I think that would remedy the situation. Otherwise it was a fabulous experience. This is my second time in and I plan to come back in the future. The nurse that saw me in the back and did my Covid test was patient, kind and wonderful.

- Verified patient on 1/4

It went really good and fast just waiting on test results.

- Verified patient on 1/4

Quick and easy covid testing

- Verified patient on 1/3

There for a test booked on line. Very convenient and the health care staff and doctor were efficient and have great personalities.

- Verified patient on 1/3

I had a wonderful experience at Urgent Care. Truly appreciative of their service and would have no reservations on going back.

- Verified patient on 1/3

I went for a Covid test, got there early and the wait was minimal,and the staff was very friendly and professional

- Verified patient on 1/2

Had to wait because so many people getting Covid test but the care was efficient, friendly, and professional. Got our results the next day.

- Verified patient on 1/2

I didn’t get a diagnosis since the tests they took were negative. No additional info or follow up was offered. I’m still sick with no idea why. They offered no possible diagnosis.

- Verified patient on 1/2

Went for Covid test. Not a long wait. Nurse and NP both very professional. Since our PCP is in Searcy and closed for NewYear’s, it was really great to have them in Beebe. We’re so glad they are here.

- Verified patient on 1/2

I went h go it a Vivid test and they were very friendly and professional

- Verified patient on 1/2

It was good..hated I test positive for covid((

- Verified patient on 1/2

Waited in vehicle for FIVE hours for Covid test. The waiting time was not updating so I was worried if I left...they may call me. But staff was very friendly and professional. I know they had a long day too.

- Verified patient on 1/1

Everyone was so friendly, the waiting period was so short Father’s. The staff engaged in conversation other than medical which makes you feel good because you’re not thinking about your pain. If I could go in there and say I was sick when I really wasn’t just to hang out, I would do it just to see if I could get away with it I am a 60-year-old woman who will be bringing her grandkids there. I was in healthcare for 38 years and I miss it so much but I was on the insurance end of it and I would love using it up for anything in the world hey helping people makes you feel good about yourself

- Verified patient on 1/1

I had a big problem with a test result and I would like to applaud Sherry at the main office *** for going above and beyond and coordinating a new test and expedited service allowing me to obtain a prescription which requires the blood test. Also many thanks to the Beavercreek Medowbridge staff for their expedient service.

- Verified patient on 1/1

I was checked for flu and COVID. For many years I have only trusted the doctors at Murfreesboro VA hospital in TN. I feel as though I can trust the doctor and the staff at the urgent care facility in Florence, AL. They were very considerate of my needs. They were also very professional and friendly at the same time and that is something to be proud of at this time.

- Verified patient on 1/1

I waited 6 hours and 45 minutes in the parking lot to get a Covid test. It’s a holiday and other local testing sites were closed so they were overloaded. But, that didn’t effect the staff. They were genuinely friendly and very caring. They didn’t hurry me through. They took their time with me once it was my turn. The place was soooo clean and they sanitized very well between patients. I’m glad I went there.

- Verified patient on 1/1

Was in and out in no time but it wasn’t a hurried experience! Everyone was so nice! If I didn’t have a personal physician I believe I could make urgent care my primary place for my health care!

- Verified patient on 12/31

Walked in for Covid test for my work, was checked in and seen in less than an hour! The staff and front desk were accommodating and through! Would recommend for anyone who might need this type of medical care!

- Verified patient on 12/31

Had a great experience and will definitely recommend Urgent Care. The nicest staff and very professional. Quick and painless covid testing! The only thing I would suggest is not making patients come I side to sign in, because I made an appt for 4:00 and signed in, but then as I was waiting in my car I noticed my new scheduled time got moved to 7:45. Fortunately I live close and could run home until closer to that time. But it would save people 2 trips if scheduled appts were kept for the same time, or if we could sign in online instead of in person. Thanks!

- Verified patient on 12/31

I have been to Sherwood Urgent Care and was treated with utmost respect and care was great. I will continue to use them when we are here in Arkansas.

- Verified patient on 12/30

We were up here at Greer’s Ferry for a 10 day getaway and needed an urgent care center. Easy online appointment booking and great service.

- Verified patient on 12/30

Very quick & efficient COVID testing.

- Verified patient on 12/30

Favorite place for go for urgent care. The staff and doctors are great. Would definitely recommend to friends and family.

- Verified patient on 12/30

calling ahead to schedule my visit made sure I didn't have to wait. The entire staff was very professional, polite, and personable. If the need ever arises again, and I'm sure it will, you be assured Huntsville Hospital Urgent Care will be my first choice!

- Verified patient on 12/30

Not a complaint. No need to wait outdoors. Better than anyone else’s experience I’ve heard about for COVID testing.

- Verified patient on 12/29

I was on wait list for rapid covid test. Staff very friendly and Zi am sure overwhelmed with the amount of patients they have to see

- Verified patient on 12/29

Great service it is not there fault had a 4 hour wait time at open had 19 people ahead of me. I recommend this urgent care

- Verified patient on 12/29

The folks you have there are the best staff at any type Doctor Care, Urgent Care, or any of the facilities like yours that I have ever gone to in this town. Including ER’s! I’m very pleased with the Doctor who is caring for me. She is great!!

- Verified patient on 12/29

Excellent, professional workers beginning with the front desk employee! I would and have already recommended this urgent care!

- Verified patient on 12/29

Bonnie Dillard APN is very knowledgeable, thorough, kind and friendly, even in this incredibly stressful time with the pandemic. I have complete confidence and faith in her. She is the biggest asset to the community she serves and to the Sherwood Urgent Care System, making all of us fortunate to have her on our healthcare team. Keri Lewis RN BSN

- Verified patient on 12/28

Unfortunately tested positive for corona but I’m so happy with how nice they were about it. Almost gave up getting the test when the first urgent care I went to were so rude to me and smacked me with a 3 hr wait time. Urgent Team told me 1 hour but it was even less! Thank you!

- Verified patient on 12/28

There for rapid COVID testing.

- Verified patient on 12/27

Everyone was so caring and seemed genuinely concerned with my safety and well-being. While a positive Covid test was not on my agenda for today the staff made the process as painless and timely as possible. I was given clear instructions before hand about the charges and what to expect. Afterwards I was given specific directions on how to proceed with over the counter medication and vitamins.

- Verified patient on 12/27

Not wanting to be back at Urgent Care for rapid test, but it’s the season and the staff are so friendly and made the visit hassle free! Thank you Lucy and team.

- Verified patient on 12/27

Went to get a rapid Covid test and once I was in the office, the wait was not long.

- Verified patient on 12/26

The wait time is not their fault lots of Covid testing!

- Verified patient on 12/26

It went ok.. covid test..

- Verified patient on 12/26

Dominique at the front desk is always kind when I arrive and keeps me updated on my wait time. Vanita NP always takes time and listens to the concerns of her patients. I never feel rushed when I come to Urgent Care with these ladies.

- Verified patient on 12/26

Excellent experience and friendly staff. The wait time was long because it was Christmas Eve and everyone was booked solid. They got us in much sooner than expected! Would definitely go back for urgent care needs.

- Verified patient on 12/25

I waited about 1 1/2 hrs( not bad) and received results in about 20 mins! I had a very positive experience and would recommend Sherwood Urgent Care to anyone!

- Verified patient on 12/24

I needed a COVID test that day and the Urgent Care Clinic could provide that. Other clinics weren’t available so I am thankful.

- Verified patient on 12/24

Great respond time! We were here a total of 1-1/2 hrs. Got Covid test & chest X-ray. Staff was friendly & professional.

- Verified patient on 12/23

I went here for a COVID test, within 15 minutes I was checked in and had my test and on my way !!

- Verified patient on 12/23

Incredibly clean atmosphere, friendly staff, and a quick painless COVID test completed by a NP. All around good experience.

- Verified patient on 12/23

I can't begin to express my appreciation for the staff here. They were able to work my son in for a rapid test when 4 other urgent care places in the area turned us down. We had an extremely time sensitive matter on the line that depended on getting a rapid test and they were the only ones that helped up. The front desk girls, the nurse, and Josh (NP) were truly lifesavers for us and we are so grateful! We definitely recommend them to anyone!

- Verified patient on 12/23

The lady at the front took great pride in explaining how the handled covid testing and me not having an apt she got me in for the test and also got my wife in to be tested. The whole staff were very pleasant and I would recommend them.

- Verified patient on 12/22

Wait time was long, but I totally understand due to covid testing. The ladies at the HWY 58 location were wonderful, kind, amd sweet.

- Verified patient on 12/22

Wait was understandably long for a walk in for covid testing. Everyone was really nice and professional. Additionally everyone was very gentle even with the noise swabs. I appreciated everyone being so kind.

- Verified patient on 12/22

I had an earache. . . long way due to covid testings

- Verified patient on 12/22

Went for a Covid test, got the results quickly, one test went to the lab and received results from it on Friday. Results negative for both.

- Verified patient on 12/22

Great experience I highly recommend the service of the Urgent care team

- Verified patient on 12/22

While the wait time was longer than I would hope for it was what was expected given the high volume of people get covid test

- Verified patient on 12/22

I was there for a COVID test, so I understand an increase in wait time. However, I scheduled an appointment so I expected better than a 2 hour wait in the car. I would love to praise the staff through. They were very kind, professional and helpful under difficult circumstances.

- Verified patient on 12/22

Waited over an hour. Otherwise staff was professional and covid test was fast.

- Verified patient on 12/21

I prefer Baptist Urgent care to any others in the area

- Verified patient on 12/21

Went for rapid Covid test, the staff was friendly and professional. Overall it was a very positive experience.

- Verified patient on 12/21

Had a long wait time, but many urgent cares do. Overall, I received great service and quality care. The staff and medical professional I saw were very nice.

- Verified patient on 12/20

Covid test

- Verified patient on 12/20

Went this morning for rapid covid test, very good experience.

- Verified patient on 12/20

The wait was long but understandable. We were there for a Covid test, as were several people ahead of us. The receptionist out front (Tonya) was very sweet and helpful. The nurse practitioner that I saw was really nice and outgoing. She did a very good job and gave me some tips on what to get for my knee while I am awaiting a partial replacement. I think her name was K Coggins. At least she was the one that filled out the paperwork. I will recommend urgent team to my friends.

- Verified patient on 12/20

Walk in to get Covid test. Worked me in and got me out. Very nice

- Verified patient on 12/19

Had a 3 1/2 hour wait for a Covid test but the staff was upfront about it and very polite and professional.

- Verified patient on 12/19

I went in for a Covid test. It was very quick and easy. The doctor was great, took the time to explain and gave clear direction.

- Verified patient on 12/19

Went in for the COVID test got us in fast and thru with everything in an hour or so and done. Thanks to the staff for their friendliness

- Verified patient on 12/19

Waited 5 hours for my COVID test. Not sure why but sure didn’t enjoy it

- Verified patient on 12/18

Much better than expected for walk in COVID test

- Verified patient on 12/18

Came in for a covid test for traveling. Staff was awesome and helpful

- Verified patient on 12/18

I was the 4th person inside, and only the second one that asked for a covid test. I was sitting outside for an hour before I got called in. Other than the wait, it's a great place.

- Verified patient on 12/18

I had to come in for a rapid Covid test. The staff seemed to be following protocols to minimize exposure, yet still made you feel like you were getting personal attention and service. Overall, it was a great experience (even though my test was positive).

- Verified patient on 12/18

Went for a Covid test and they did great

- Verified patient on 12/18

Always get quality care at Sherwood Urgent Care

- Verified patient on 9/2

Went for covid test. They came to the car so we didn't go inside. Very good experience.

- Verified patient on 8/29

Easily scheduled an appt online, stating covid test, and when we arrived we stayed in car and waited. Curbside service at its best and all info collected over the phone for check in. They promptly came to car and did the test, and within 15 min they called with test results. So easy and efficient. Highly recommend.

- Verified patient on 8/28

COVID test, waited in my car. Over hour wait but I understand. The clinic was slammed and the process takes longer than just sticking something up your nose. The nurse was phenomenal -informative, kind, and personal. Didn’t make me feel like I was a nuisance. Thank you to our health care workers❤️

- Verified patient on 8/28

They drug tested me. 10/10 would do again.

- Verified patient on 8/28

Everyone was very nice and attentive. Would recommend this urgent care to anyone.

- Verified patient on 8/27

We sat in the car to wait for our Covid test and the wait was very short and it was a good overall experience!

- Verified patient on 8/27

I have been sick for months and can't find out why. I went to Urgent care and they took the time to listen and run some test and did some x-rays. They have been very patient and understanding and concerned and doing everything they possibly can to help find out what's wrong with me.

- Verified patient on 8/26

my husband and son were very pleased and especially how quick the results of covid test came back; everyone was professional and efficient I was told

- Verified patient on 8/14

They listen and provide the best care to me and my family! I would recommend them as the best urgent care in Murfreesboro!

- Verified patient on 8/14

Came in as a new patient walk in and was given an estimated wait time. I was not only seen and taken care of quickly, but was even seen almost a half hour before my estimated time. All the ladies who helped me were very nice, handled my injury as gently as they could and I was given a solid care plan to help me heal. Would definitely recommend this place.

- Verified patient on 8/14

I love the urgent care team and dr browning they never make you feel rushed.

- Verified patient on 8/13

Came Straight in For a DOT physical & they took care of A+ 100% Recommend

- Verified patient on 8/13

First experience using this emerging place and they were very very good. I’d recommend this place to anyone in need of urgent care!

- Verified patient on 8/12

Overall experience was excellent. I was worried about the testing because I’ve never had the COVID test before. The nurse was very gentle when giving the test to me. Thank you.

- Verified patient on 8/11

Visited clinic for COVID test. I was extremely nervous but everyone from initial phone call asking questions till in-person appointment completed, made me feel at ease. Professional care but very caring staff. Great experience! (Now I feel silly for being so nervous.) Highly recommend.

- Verified patient on 8/10

I went for a COVID test ( my first one). Wonderful experience, if you have to get one. They registered me on the phone. The wait time was about 5 minutes. The nurse that did the test was great! She explained what she was going to do. Very friendly, and put me at ease. Would recommend clinic.

- Verified patient on 8/10

Everyone was very nice and calming, which is wonderful for someone like me with anxiety. I went for a covid test, which was quick and easy and I feel like I'm in good hands here.

- Verified patient on 8/9

I needed a covid test and it was done in my car. The staff was friendly and explained things to me well. I felt like they were concerned for my well being and the well being of others.

- Verified patient on 8/9

The Urgent Care Team was very kind and extremely patient when I had a difficult time locating the office. I really appreciated the care the team provided.

- Verified patient on 8/5

I went for covid testing because I have many symptoms. Everything was done from the car. They were nice and gave me clear instructions on what to do next. I would recommend them.

- Verified patient on 8/5

I had a great experience at Physician's Care NorthShore. The staff was extremely friendly. Specifically, the medical assistant(?) who took my vitals and x-ray was extremely efficient and kind. She ensured that I was comfortable throughout the x-ray process. The on-duty Nurse Practitioner was also very friendly. Having been to dozens of urgent care facilities, this one was by far superior.

- Verified patient on 8/4

I had a Covid test and it didn’t even hurt. The nurse did great!

- Verified patient on 8/3

COVID test was brought to my car She was dressed in appropriate attire and professional

- Verified patient on 8/2

Great healthcare as always at Urgent Care from Noel And staff

- Verified patient on 7/31

Covid test from patient vehicle.

- Verified patient on 7/31

The urgent care team took the time to listen to my concerns. They addressed each concern with compassion.

- Verified patient on 7/31

Drive through Covid test. I expected a long wait in line, which was fine. Once it was my turn, technicians were professional, friendly and very fast. I received the results much quicker than I thought I would. I would highly recommend this experience to anyone.

- Verified patient on 7/29

I Just went for a Covid test

- Verified patient on 7/29

I am new to the Area. I recently moved from Northern California to the Poteau area. I came to Fort Smith to transfer my VA medical center to this area. I was told that I couldn't be seen immediately for the issues I was having but that Baptist Health Urgent Care would see me immediately. I would absolutely recommend your facility to any and all. Thank you so much for seeing me on short notice. Amazing service by your care providers. Thank you!!!!

- Verified patient on 7/28

Quick and easy covid testing. Was patient with my 10 year old daughter being very reluctant to get her test completed.

- Verified patient on 7/28

Best urgent care ever!!!

- Verified patient on 7/28

I had to get a sports physical at the last minute for my daughter and was very pleased with our experience. We did have to wait for a little bit but given the circumstances with Covid I understand and appreciate the extra precautions that were taken. The staff were friendly and Dr Mierez was great. I will use Huntsville Hospital Urgent Care in the future.

- Verified patient on 7/27

Took care of me quickly and didn’t have to wait but maybe 5 minutes and my regular doctor wanted to do a VidyoConnect tomorrow morning I was so glad I chose to go to baptist urgent care clinic and get some relief today

- Verified patient on 7/27

Had a COVID test. These folks are the kindest folks I’ve seen or talked to ever. Very personal and polite. I will be using them again.

- Verified patient on 7/27

I payed a drugstore doctor to check me out and they were ill equipped to do so, they sent me to urgent care and google sent me to Physicians. The staff was friendly, diligent about cleaning during the current pandemic, and competent in their ability to diagnose and treat me. I was very pleased with their service and my outcome!

- Verified patient on 7/27

Everyone was very kind and professional. I was feeling so bad and they all made me feel like they really did care. I will definitely recommend Sherwood Urgent Care!

- Verified patient on 7/27

We needed Covid testing and called all the systems we could. Washington Regional was by far the most helpful, customer friendly and most importantly could help us.

- Verified patient on 7/27

Made covid testing fast and easy unlike the horrible experiences many have gone through. Thank you!

- Verified patient on 7/26

Went in for a COVID test. Staff was great! Clinic was clean and well managed.

- Verified patient on 7/26

COVID testing, very nice nurse. Long wait but they were trying to knock out clients.

- Verified patient on 7/25

It was a very nice experience going Sherwood Urgent Care. I would highly recommend it to anyone!

- Verified patient on 7/23

I choose Urgent Care BMS every time!!

- Verified patient on 7/23

I appreciate the online appointment system. It helps to lessen wait times & I was able to get in at a time that worked for me. Wait time for an urgent care clinic was not that long at all. I would definitely recommend it.

- Verified patient on 7/23

Great. First time there and very impressed. Clean, friendly and professional. Considered making Urgent Care my regular doctor, but know I çant.

- Verified patient on 7/22

The wait time was not all that bad, about 30 minutes. Once I was called back, I was seen immediately. I have been in urgent cares before, and this was a pleasurable experience, especially considering how poorly I felt.

- Verified patient on 7/22

Short wait time. Staff helpful and friendly! Doctor Anderson was so nice, made getting my DOT physical a pleasant experience!! I will come back.

- Verified patient on 7/22

Best visit to a urgent care facility ever, fastest I have ever seen a Doctor!! Thanks Baptist

- Verified patient on 7/21

Was out of town and look all over to get a Covid test, they made it easy and simple and didn’t have to get out my car!

- Verified patient on 7/21

My son and I had curbside COVID testing and it went very well. Thank you so much for offering this valuable service.

- Verified patient on 7/21

Best Urgent Care I have ever been to and I’ve been to a lot of them. I’m a travel nurse. Over the last 15 years, I’ve been from Connecticut to California. There are no words to adequately describe how much I appreciate my care from them.

- Verified patient on 7/19

First time for a sports physical. Will definitely come back.

- Verified patient on 7/19

Love the team work!!! Very clean facility. I recommend Urgent care in Dyersburg they care about you and your health.

- Verified patient on 7/18

Went in to have a covid test which I guess in itself rated the 4 stars

- Verified patient on 7/18

The experience went GREAT on the covid testing portion. The nurse that did the test was gentle and when I was swabbed it was bad but wasnt at the same time. She shoved it all the way but it wasnt aggressively and I only got teary eyed. It was so pleasant that I'd be more then happy to test again if I had to. The lady that calls you back after you call in to checkin on he appt, could have had better customer service skills but other then that id give this clinic for testing a 4.5 out of 5 stars!

- Verified patient on 7/18

The Cabot location was WONDERFUL! I was stipulated to a time limit and they ensured I completed my procedure by the given time. I had called the Jacksonville location, and the woman I spoke to was very very curt, and mildly rude when she told me that they weren’t testing any more for the day and I could call back tomorrow. This was trouble some because I had already told her I had to report for ASBN mandated urinalysis on a strict time limit. The Cabot location rescued me and the front desk secretary Sylvia actually saved me from being late, she provided a phone number to me that I was unable to locate anywhere. Cabot Urgent Care IS ON POINT!!!

- Verified patient on 7/18

I am new to the area without a PCP. I had been very sick and felt I needed a COVID test. The staff took a thorough history and exam, and even did a chest tray. I had pneumonia and they treated me ASAP. They may have saved my life. I am a retired RN and give this facility my highest praise.

- Verified patient on 7/16

Urgent care has always provided the best care. They go be you d and help with meds !!

- Verified patient on 7/16

Covid test performed. Nurse was very thorough and friendly.

- Verified patient on 7/16

I had to wait a little longer to get a COVID test, but the ladies were so nice. The lady who swabbed me was very patient and kind even though I was nervous. Dr. Julie was very kind when she came out to examine me. Overall the kindness of the ladies really made the over an hour long wait seem okay. It was so comforting!

- Verified patient on 7/15

I went in for a COVID test. As you can imagine I was very anxious and worried. The entire staff was kind a caring and I got through the process just fine. I highly recommend Urgent Team.

- Verified patient on 7/15

Everyone was so polite. They were very knowledgeable and I would recommend this facility to anyone needing urgent care

- Verified patient on 7/14

I went here for a COVID test and was very pleased with the quality of care I received. My doctor recommended it. Thank you to all the people here working to keep us safe

- Verified patient on 7/14

Wait time was over 2 hours for COVID testing, but Provider was so nice and had wonderful car-side manner, highly recommend.

- Verified patient on 7/14

Both visits to Baptist Urgent Care in Cabot have been a very nice experience. Every staff member was very nice, friendly and professional. I will not hesitate to come back here should the need ever arise. I will also recommend others.

- Verified patient on 7/14

Made my appointment online and the process was easy. Front desk was nice—especially with all of what she was having to juggle. Doctor was personable and thorough. Office was clean and marked for physical distancing. Hand sanitizer and disposal gloves were available. Great and quick experience!

- Verified patient on 7/13

I went to Urgent Team for an infected toe that was previously mistreated by another urgent care center following an accident at home. They failed to clean it properly and provide antibiotics. When I was seen at Urgent Team, what was going on was explained in detail, different options were given, I was prescribed antibiotics, and the toe was cleaned and re-wrapped. Tiffanie was a fantastic PA and made me feel really confident!

- Verified patient on 7/13

I came for COVID testing and had to wait about an hour. But once it was our turn the staff was friendly. Good experience

- Verified patient on 7/12

I was so relieved that I didn’t have to get out of the car for Covid testing and the staff was so pleasant and timely.

- Verified patient on 7/12

This was my first time in the facility. I had looked online for COVID testing near me. Easily set up the appointment via my phone. Was taken very good care of by all personnel.

- Verified patient on 7/11

This was my first visit to Baptist Health Urgent Care. The facility was very clean and the receptionist, doctor and nurse were very attentive to my needs and concerns.

- Verified patient on 7/11

The women who administered the COVID test to me was very friendly. I was very nervous to get the test and she relieved some of my anxiousness with her small talk and kind words 10/10

- Verified patient on 7/10

Our nurse practitioner Missy was the nicest person. She stood outside in the sun to treat us and was still friendly! She was caring and listened to each of us. Three of our family came in to be checked out today. We never felt rushed or dismissed. Missy was very informative and reassuring too. We really felt like she cared 😁 Washington Regional’s Urgent Care on Pleasant Grove Rd will be our new go to. Thank you so much Missy!!!!

- Verified patient on 7/10

Kendra was so sweet and comforting to me and my roommate who were, quite frankly, scared to death about our COVID testing. She truly helped calm both of us down so much, and I’m so grateful we had her for it.

- Verified patient on 7/8

Absolutely a great visit. I made an appointment online prior to my visit and basically had no wait time. Office personnel, nurse and the doctor were all very professional and kind. I highly recommend anyone needing urgent care to come here.

- Verified patient on 7/8

Had Covid test and didn’t even have to get out of my car. Was as good an experience as something like this can be, thanks to the medical staff.

- Verified patient on 7/7

The girls were very kind and professional. Good job by both of them. I look forward to my results from the covid test.

- Verified patient on 7/7

Staff was so friendly and incredibly helpful! So thankful this is where we came for our covid test. We did wait for over an hour though with an appt :/

- Verified patient on 7/7

Had covid test and it was fast and easy

- Verified patient on 7/6

Came for a covid test. Wait time was long we had an appointment.but everything else was GREAT

- Verified patient on 7/6

Excellent care doctor and staff. Will definitely recommend Sherwood Urgent Care at Quitman to anyone.

- Verified patient on 7/6

Staff was very pleasant and nice. The COVID test was a breeze. I've made friends 😊😊

- Verified patient on 7/5

Very friendly quick and easy covid test thanks

- Verified patient on 7/5

I have used Urgent Care on a number of occasions and have always been pleased with the service I receive. Today (July 4th) I had an unexpected health issue pop up and they were able to see me on short notice - to your employees, thank you for being there!

- Verified patient on 7/4

Everyone was very kind, caring, and loving. If you are going to have a Covid test, having such a loving experience makes it better. Thank you to all three who helped me today.

- Verified patient on 7/4

Covid testing in and out in less than 30 minutes.

- Verified patient on 7/4

Covid testing...friendly and professional

- Verified patient on 7/4

Went for Covid testing so did not go inside. Nurse Practitioner was excellent!!!!

- Verified patient on 7/3

Had to get the COVID test and nurse was smooth and didn’t mind me yelling for a second.

- Verified patient on 7/3

Waited about an hour and half for an a COVID testing appointment we had scheduled. But once inside, staff was friendly and professional, and we were finished within minutes.

- Verified patient on 7/2

Glad that we did the “hold my spot”. I believe that made for a shorter wait time. Did not go inside. Had Covid testing done.

- Verified patient on 7/2

Everyone at Sherwood Urgent care in Quitman is always nice and courteous.

- Verified patient on 7/2

We ( my daughter, husband, and I) had an appointment scheduled. We came 15 minutes early like we were told. We were told since they only had1 room for COVID testing, we’d have to wait 45 minutes to an hour to be tested. We were asymptomatic. Just wanted to know if we possibly had it before we visited our elderly relatives. We ended up waiting over 2 hours! I believe they forgot we were in our car waiting!! All the previous patients sitting in lobby were gone. We were parked in front of the door. I had been an employee with Huntsville Hospital for years and trusted their care. This was unacceptable. If the appointment time has to be made, the wait should not be 2 hours. Ridiculous

- Verified patient on 7/2

We utilized the drive thru Covid testing the staff was absolutely wonderful. Very polite and treated us well.

- Verified patient on 7/2

Always a friendly atmosphere! Very caring, clean, and comfortable clinic. Everyone always patient and understanding! Would recommend anyone to Urgent Care!

- Verified patient on 7/1

Amazing as always. Just had to come in for blood drawn for thyroid levels. Did have some difficulties; unfortunately with getting the blood to come out for the 4 needed vials for the panel, but the staff was very professional and made sure I was feeling fine during the entire ordeal. Thank you to the nurses, receptionist, and Dr. Allison. Great work and pleasant time at Sherwood Urgent Care. :)

- Verified patient on 7/1

I was there to be tested for covid19. Everything was fine. I dont like to go to drs but if im unable to reach my dr i like urgent care because they help you and ive never waited more than 10 minutes. The staff is great and very knowlegeable

- Verified patient on 7/1

Came in for DOT physical, quick, friendly staff

- Verified patient on 6/30

Quick sports physical. Fast and friendly.

- Verified patient on 6/29

Absolutely the best urgent care clinic I've ever visited. I would highly recommend this awesome team!

- Verified patient on 6/29

Drive up COVID testing did not enter clinic

- Verified patient on 6/29

Just went for Covid testing - very friendly and prompt!!! Did not go inside so can’t comment on facility.

- Verified patient on 6/28

I needed to get a COVID test done for my job and Physcians Care was the only location in a 40 mile radius that I could find who was willing to test me on a Sunday and at no cost (which as a college student was a big deal). The staff were kind and courteous when answering questions and providing care. We arrived just after noon and the process took less than 1/2 an hour.

- Verified patient on 6/28

Went in for Covid test every thing went ok

- Verified patient on 6/27

Great, I received the Covid test

- Verified patient on 6/27

I have never had a better experience with an urgent care!

- Verified patient on 6/27

From the time we got there to being taken back it was a pleasant and speedy experience. The COVID test not so much.

- Verified patient on 6/27

Drive up COVID testing

- Verified patient on 6/26

I rolled my ankle camping. The 2 staff got me in immediately despite being slammed with Covid testing. Super friendly, caring and professional. Thanks for a great experience!

- Verified patient on 6/26

Went in for a DOT physical came out feeling healthy as a horse very knowledgeable staff and the doctor was great

- Verified patient on 6/25

We were very CB pleased with the nurse who came out to do all 5 of our covid tests. She was very patient with our little ones who were very hesitant about getting swabbed. We love our experience with the nurse. The wait time to get checked in and taking down info was pretty long but ones were were checked in the process was super quick and I would definitely come back if needed.

- Verified patient on 6/25

The staff was wonderful kind, caring and most of all they were understanding and just made coming to them in our time of need a lot more easy and I would recommend them for all your urgent care needs.

- Verified patient on 6/25

They gave 3 of us a Covid test in our vehicle. Nasal test was very easy, it stayed in the nose itself. They were very friendly and just asked a few questions. I would recommend this facility.

- Verified patient on 6/23

Very nice staff...did not have to go in for Covid testing and was very thankful!

- Verified patient on 6/22

Very nice folks. Extremely friendly. My only comment is the person who took my son's vitals used hand sanitizer on her hand to clean the pulse oximeter and the blood pressure cuff. Wipes were right there on the container. He was there for a sports physical, but what if he was asymptomatic COVID? That was the only negative. The rest was great.

- Verified patient on 6/21

The facility was clean and they had a large screen tv to watch. The employees were friendly and courteous. I would definitely recommend Baptist Health urgent care.

- Verified patient on 6/20

I brought my son in for a sports physical. The receptionist was friendly, the tech that assessed the vitals was friendly as well and knew what she was doing. Finally, the healthcare provider who performed the sports physical last name begin with an "O" I think, was friendly, professional, quick, and informative. I would recommend others to come visit, and I will definitely come back again in the future.

- Verified patient on 6/20

Drive through Covid testing for my son.

- Verified patient on 6/20

After a less than stellar attempted curbside Covid test at AFC and waiting for over 45 minutes with an appointment only to be told after waiting that we had to have a doctor visit for simple testing and it would be even longer so we opted to leave We went to Physician’s Care and so glad we did, from the initial phone call to the actual swab test (truly curbside) we were very please and the whole process took less than 45 minutes (we did not have an appointment... a friend also came after we arrived and was done in less than thirty minutes with no appointment) Jonathan Drumm was the CFNP that did the swab test and could not have been any nicer and more informative about everything - he actually made a Covid nasal swab very bearable !

- Verified patient on 6/19

Usually a stressful experience is turned into a pleasant one due to Nicole. She is so helpful every single time that I have to go for the dot physical. Big thanks to her, and the urgent team

- Verified patient on 6/19

HH is my top choice for urgent care in Decatur. Other facilities have proven to be unprofessional and the wait times are ridiculous.

- Verified patient on 6/18

I went to Sherwood Urgent Care Tuesday June 16, *** for an upset stomach and everyone was so friendly. I also did not have to wait very long. I would recommend Sherwood Urgent Care to anyone.

- Verified patient on 6/17

Had COVID test done. In and out and staff was very friendly.

- Verified patient on 6/17

Based on my prior experience with ER's, I figured when I arrived at Urgent Care there would be a lobby full of people. It was just me! (I had made an appointment.) Everyone was friendly and helpful. I've never used an Urgent Care facility before. I left very impressed.

- Verified patient on 6/16

I went for a COVID test. The staff was working tirelessly to accommodate everyone in line. They were amazing! Everyone I spoke with in the clinic and at the testing site was exceptionally friendly and understanding. They are doing an excellent job at this clinic!

- Verified patient on 6/16

Covid test and all was professional and friendly.

- Verified patient on 6/15

my covid test was gentle and fast :)

- Verified patient on 6/15

I had a DOT Physical very compassionate and professional.

- Verified patient on 6/15

Probably is a very best deal T physical experience I've ever had

- Verified patient on 6/13

Staff was so kind, caring and professional. I could not have asked for a better urgent care experience.

- Verified patient on 6/11

Lee Wallace and staff are kind and compassionate. Wouldn't recommend any other urgent care clinic. First place I've been in a few years that didn't throw meds at you to get you out of the door to usher the next cow into the corral.

- Verified patient on 6/10

Went for a DOT physical. Everyone was polite and courteous. I was a walk-in and there were a few people ahead of me but didn’t have to wait very long.

- Verified patient on 6/10

I would highly recommend this urgent care.

- Verified patient on 6/10

First time visit to Huntsville Hospital Urgent Care and was very pleased. Very friendly staff and clean building. Would definitely recommend!

- Verified patient on 6/9

I have been treated with the upmost respect, friendliness, and care anyone could possibly expect out of their health care provider. I’ve been seeing Lee for I guess 20 years. I wouldn’t go anywhere else. The staff at Urgent Care are some of the finest around.

- Verified patient on 6/9

I did not enter the facility as I was there for covid tests, I found everyone friendly and professional.

- Verified patient on 6/8

This was the best Urgent Care experience I have ever had. The staff was compassionate and eased my stress. WOW. Great team today! THANK YOU!!

- Verified patient on 6/8

took the covid test. very very invasive but the doctor was really nice and cheerful

- Verified patient on 6/8

The best service I have ever had at an urgent care!

- Verified patient on 6/7

This is my favorite Urgent Care clinic. The staff is wonderful.

- Verified patient on 6/6

I am pleased to report my total satisfaction with the care I received. I had an injury to my foot that was a couple of days old and had become very painful. I called the urgent care facility and was told I could come in and be seen in spite of the pandemic. My wait time was very short considering I did not have an appointment. The entire staff was very friendly, cordial and professional. I will certainly recommend this facility for urgent care.

- Verified patient on 6/5

The staff was very friendly. Fast in and out. Loved the doctor! Will definitely make this my go to for urgent care. Just moved here from Memphis so this was my first visit.

- Verified patient on 6/5

Very spacious new facility. Super friendly and polite staff. I would come to urgent care again.

- Verified patient on 6/3

Went for a DOT Physical and the medical staff was great

- Verified patient on 6/3

Friendly and professional staff. Best experience I’ve ever had at an urgent care.

- Verified patient on 6/3

My nurse who took my vitals was amazing, and Scarlet was great and described everything I needed to know, made me feel relief of stress when I was in pain. Best Urgent Care I have ever been too. Very organized and clean.

- Verified patient on 6/3

Covid testing Quick and easy

- Verified patient on 6/1

While the wait was longer than I expected, I believe, nevertheless, that it was because the staff had many patients to take care of and were seeing them in an efficient manner. No complaints. Would return if urgent care was needed. My Covid-19 testng was handled safely and kindly.

- Verified patient on 5/31

Dr. Linda was the most calming person I’ve had talk to me in a long time. I will definitely recommend this clinic to anyone needing urgent care or just a reassuring talk. Thanks so much Dr. Linda.

- Verified patient on 5/30

Glad I chose this Urgent care. Everyone is so helpful and friendly. Good morning experience.

- Verified patient on 5/30

Urgent Care is the best place to go for your Medical needs! The receptionist was great! My nurse was Mallory! Mallory is a great example of a loving caring nurse! I just love all staff! The Doctor was also very caring! I’m blessed to have such a great Urgent Clinic close by!

- Verified patient on 5/28

I brought my youngest son in for a boyscout physical. He was a bit nervous, but everyone was friendly and he was soon very much at ease. He was even joking with the provider. Thank you so much.

- Verified patient on 5/28

Very great experience. Was in and out fast and efficiently with all my concerns addressed and questions answered. Great staff at Sherwood Urgent Care on Dave Ward in Conway Ar.

- Verified patient on 5/25

Everyone at Sherwood Urgent Care on Dave Ward Drive was amazing. I have used this clinic several times and the care is top notch. I would highly recommend this clinic and I have in the past recommended my friends and family to use this clinic. You guys Rock!!!! Thank you!!!

- Verified patient on 5/25

If you have to go to Urgent Care then this is the one and only!!! Great

- Verified patient on 5/24

FANTASTIC , this Staff of Professionals clearly truly cares about their patients Always an easy process, and they are the leaders in this urgent care industry THANK YOU

- Verified patient on 5/23

Nice facility, easy check in, friendly and professional staff from front desk to the provider. Highly recommend this urgent care.

- Verified patient on 5/22

First time visiting Urgent care. Receptionist pleasant and answered all my questions with an explanation. Was in and out within 45 minutes.

- Verified patient on 5/17

Everyone was super friendly and accommodating. Very straightforward and left zero surprises or unanswered questions. I would highly recommend Washington Regional Urgent Care.

- Verified patient on 5/16

Highly recommend using this Urgent Care Facility. All employees were very attentive to my needs.

- Verified patient on 5/15

By far the best experience not only at an urgent care but at any medical profession. Everyone was amazing. I cannot say enough about how fantastic the entire staff is. I felt heard, there were no hoops to jump through to get what I needed and it was all very genuine. I simply cannot say enough good things about this staff and facility.

- Verified patient on 5/14

It was a great experience for everything thing that took place for my testing. I certainly would recommend Urgent Care to Family and Friends.

- Verified patient on 5/14

The entire staff were friendly and professional. Everything was explained to me about the COVID test and the results.

- Verified patient on 5/13

Really good experience they understood my pain and helped me . Lots of places dismiss me but urgent care took the time out to really help me and I couldn’t be more thankful.

- Verified patient on 5/13

The wait time was a little long but I couldn't complain considering the dot physicals. I work for a company that requires that so I know how it is. The staff is super friendly, very helpful and very cautious.

- Verified patient on 5/13

Went in for drug screening. Staff and facility was clean.

- Verified patient on 5/12

Very nice visit , I’ve felt they are thorough and also informative to help me and my family ! From the receptionist to the dr was pleasant and during these challenging times we don’t always see that ! Thank you Sherwood urgent care 😊

- Verified patient on 5/9

These ladies are the absolute best and I wish they were my regular doctors all the time! They are always super friendly and get you in and out as quick as they can. I wouldn’t go anywhere else for my urgent care here in Morristown

- Verified patient on 5/8

Dr. Steven and the entire staff were great! They took excellent care of me during my urgent care visit!

- Verified patient on 5/6

Went in for my yearly physical. Check in was quick and easy. Staff was professional, friendly and knowledgeable.

- Verified patient on 5/5

Staff was attentive and kind. I was in and out-not your typical urgent care experience. I won’t go anywhere else now.

- Verified patient on 5/4

Came in for a DOT physical. Treated very nice.

- Verified patient on 5/2

Waited too long for a drug screen sample. Receptionist was not welcoming, sample technician was friendly.

- Verified patient on 5/2

Super professional, yet friendly and inviting staff. Went on a SAT at *** am for a D.O.T. physical during Covid 19. Masks worn, sanitary procedures in place, never felt threatened. Glad I went here to get this done. Great job. Highly recommend!

- Verified patient on 5/2

I have been going to the Quitman Urgent care for a number of years. Frankly, what kept me coming back was Bonnie the APRN. She took the time to really listen to me and try to get the help I needed. The entire staff has always been very friendly and accommodating. People ask me why I use the Urgent care as my PCP and I tell them it is Bonnie Dillard.

- Verified patient on 5/1

Used Urgent Care Harrison.Definitely impressed with staff ,APN. Donna,Kristah and Samantha.Very friendly and caring.Nice facilities.This facility and staff quite the asset to Washington Regional..

- Verified patient on 4/30

I have used physicians care for years and the care I get has gotten better over the past few years. Love the staff that is there now. I like the ability to just walk in when I need them

- Verified patient on 4/28

Tiffany was amazing, very informative and helped me understand what was wrong with me. All of the staff made me feel welcomed from the time I walk in the front door. I will definitely go back when the need arises. Thank you so much.

- Verified patient on 4/25

Went for annual DOT physical. This is my 4th time here, A-1 service every time.

- Verified patient on 4/24

That was the smoothest and easiest DOT physical I have ever head we are going to send the rest of our guys down there also

- Verified patient on 4/20

Second visit to this facility. First experience was awful (in January I was the patient), but this time (my daughter was the patient) was polar opposite. Wonderful experience! Great all the way around! I WILL return if we need urgent care.

- Verified patient on 4/20

I had an excellent experience today with a caring staff!! I would definitely recommend Urgent Care. The whole team was great today! I give them 5 stars!

- Verified patient on 4/17

Katie was warm and welcoming at the front desk. K. Carpino, NP was thorough and professional w the care she provided. I will certainly return for my future urgent care needs. :)

- Verified patient on 4/16

Bet doctor and urgent care experience ever!

- Verified patient on 4/15

First time using an urgent care facility. I can say I would use this facility again if the need arises.

- Verified patient on 4/15

Had a DOT Physical staff was knowledgeable about forms that I needed and made the experience easy. I will definitely be a return customer.

- Verified patient on 4/13

The experience was truly pleasant and informative. The wait time was short and the care was excellent. I would recommend Tiffanie Stauffer and staff highly, for urgent care.

- Verified patient on 4/11

Very informative professional service. I will be using for my walk in clinic in the future!

- Verified patient on 4/10

Very happy with experience at urgent care

- Verified patient on 4/9

I have had to use Baptist urgent care 3 times in the past week between my husband and my daughter. We were treated kindly every time. My daughter was running high fever and they treated her outside in the car so she didn’t have to come in. All 3 times we were seen quickly.

- Verified patient on 4/8

I Love Everyone At Sherwood Urgent Care They Show Kindness And Comparison...I Thank The Lord For All Of Them...Always Satisfied...

- Verified patient on 4/7

Everyone was very caring and friendly. I will definitely recommend HH Urgent Care to my family and friends.

- Verified patient on 4/6

Very professional and courteous was in and out. Whom ever does the employee hiring knows talent. I am testimony to your clinic. I keep coming back and I highly recommend Urgent Care. Thank you

- Verified patient on 3/30

Went in for D.O.T. physical, staff and Doctor were all professionals. Will definitely go back.

- Verified patient on 3/29

Dot physical every year I go here excellent people

- Verified patient on 3/29

Great Urgent care clinic. Everyone is extremely nice, great bedside manner from Dr and nurses. Very clean and quick. I will be using it again if needed!

- Verified patient on 3/28

I love this place the staff is amazing from the time you walk in the door til the time you get to the back. However I would recommend that the medical assistant nurse or whatever her title maybe to wear gloves especially at a time like this. It scared me seeing her take my temperature with no gloves being that close to my face During the Corona outbreak. Then she scared me even more when she went to give me a shot with no gloves. I made mention of it and she told me she's been doing that for three years and she's fine. She was very nice as well that just threw me off a little bit with all this going on. Not only do we want to be protected from the medical staff but the medical staff needs to be protected from us as well. Other than that I love this place.

- Verified patient on 3/26

I love coming here, everyone is super friendly, and it’s such a clean facility. I was very pleased with my visit with Sarah she is great and very understanding. I highly recommend BH Urgent Care.

- Verified patient on 3/26

Wonderful facility! We have used twice now. The online appointment booking works really well, the facility is spotless, staff are friendly, efficient and knowledgeable. Definitely the best Urgent Care place around.

- Verified patient on 3/23

Went in for a DOT physical and was in and out with very minimal wait Staff was very friendly and nd helpful

- Verified patient on 3/21

No waiting even with the sicknesses these days. I’m having a major COPD event and this is my second trip to an Urgent Care in a week. Appreciated them listening to my concerns because nobody knows my body better than me.

- Verified patient on 3/21

I was in for a DOT physical and was seen pretty quickly considering the situation ( Corona virus scare ). Everyone there was friendly and very helpful.

- Verified patient on 3/20

That was one of the best doc visits I’ve ever had, especially being an urgent care type facility

- Verified patient on 3/15

The workers at Urgent Care were friendly, and professional. I would recommend going there to all my friends and family.

- Verified patient on 3/15

Everyone is extremely friendly and the few times I have been there I have received excellent care. I would definitely recommend Huntsville Hospital Urgent Care to anyone.

- Verified patient on 3/12

VERY PROFESSIONAL PEOPLE! RECEPTIONIST WAS VERY HELPFUL AND VERY KIND. WAIT TIME WAS LESS THAN 5 MINUTES AND THE WHOLE TIME IN THE URGENT CARE WAS LESS THAN 45 MINUTES. VERY IMPRESSED!

- Verified patient on 3/11

other than the long wait time overall the staff, quality of care, cleanliness of facility and bedside manner was excellent but the wait time was understood. Great job Urgent Care!

- Verified patient on 3/9

Everything about my experience at the urgent care clinic was great. One of the things that I appreciated most was that they got my test results back immediately. I will return anytime I feel the need to see a doctor.

- Verified patient on 3/4

We absolutely Love Nicole at Urgent Care! We ask to see her any time we go! Her bedside manner is amazing and she really cares about her patients!

- Verified patient on 3/3

If i had to see a Doctor, Baptist Urgent Care will always be #1 on our list!

- Verified patient on 3/3

Just moved to town and needed my b-12 injection and haven't gotten a dr. yet. So when i picked up my prescription at Walgreens went to urgent care and was able to get it there ! So helpful !

- Verified patient on 3/3

We use Baptist Urgent care quite often and have had great experiences every time. All 6 of my family members go to urgent care because of the quality of care we receive. Would recommend it to anyone.

- Verified patient on 3/2

I will definitely use them in the near future. Thanks so much Urgent Care.

- Verified patient on 2/29

Went in for a DOT physical, everyone was very friendly and helpful! It was a great experience!

- Verified patient on 2/27

I visited the clinic for a long pre employment drug testing. The only down fall was the waiting time. Other than that the testing didn’t take 10 minutes.

- Verified patient on 2/27

Fast service and friendly staff! I always have a great experience at Sherwood Urgent Care!

- Verified patient on 2/26

The staff at Urgent Care are the most compassionate and caring. They are a blessing

- Verified patient on 2/22

Best experience I have had in a long time at an urgent care facility! The nurse practitioner was amazing and explained everything very well! The staff was also friendly and helpful!! I’m very well pleased with my first time experience and I will definitely be back again when sick!

- Verified patient on 2/22

First time at Urgent Team. It was a good experience. I will definitely go back if I need an urgent care

- Verified patient on 2/21

It was a great visit. So happy Quitman has this clinic. So close to home. I will definitely continue coming to Sherwood Urgent Care.

- Verified patient on 2/20

Best experience ever in a doctor's office. Holy cow it was great. Not a single bad thing to say. I paid for a visit at another office and it was horrible. So I needed to find another doctor that could help me so I decided to go to Huntsville hospital urgent care and they were amazing. Made me forget all about the wasted $175 I just spent at another office that I received no care for. This will be my go to doctor for now on.

- Verified patient on 2/20

Allison Doss and the team they have at Urgent Care is amazing!

- Verified patient on 2/19

We were called in immediately after the paperwork. The staff was kind and concerned. Aside from my mom having to go to Urgent Care it was a great experience. Thank you.

- Verified patient on 2/19

Urgent care accepts my insurance and they are an excellent staff, great people!!!

- Verified patient on 2/16

I needed a physical examination for my daughter to be able to play basketball.We waited for about 5 minutes and it took about 15 minutes. Great service and it was very tidy in the rooms.

- Verified patient on 2/16

I love the Urgent Care and staff in West Point, MS. I’ve never had a bad experience and the staff has always been attentive & courteous. I go there in lieu of having a regular physician.

- Verified patient on 2/16

My first visit with urgent care was great. Friendly Staff. I would definitely recommend urgent care to my friends and family. Keep up the great work.

- Verified patient on 2/13

We visited their urgent care in Rogers on Pleasant Grove Rd. We were the only patients that came in for urgent care at that time so we were seen almost immediately. Clinic was very clean and staff was very friendly. It was easy to check in and they were able to electronically send my son’s prescription to our pharmacy. Other urgent cares give you a script which takes so much longer to get filled. I will definitely use this location again for urgent medical needs.

- Verified patient on 2/13

Went in for a DOT Physical and had a short wait time and the staff was awesome as always. I highly recommend this facility over any other in Harrison.

- Verified patient on 2/11

All A-OK re much appreciated Dr. Drumm. Think front desk staff should 1) tell patients who schedule an annual physical to show up in a fasted state rather than not saying a word in this regard during scheduling; 2) not ask “are you hydrated” when patient shows up for the physical, as if one knows the degree of water he or she has consumed prior to showing up and, again, without having said a word as to the importance of adequate hydration when scheduling the appointment. Think, too, that if patient has asked if showing up early for appointment is necessary and being told “no” due to paperwork being on file, your system email should not inform patient 30 minutes before the appointment that he should come 10 minutes early.

- Verified patient on 2/6

I needed to go somewhere I could be seen right away. Not the emergency room but something immediate. Sherwood Urgent Care was there for me. I got the medical help an attention I needed. I'm grateful. :)

- Verified patient on 2/6

Everyone at the clinic was great! Heather, Rosie, Laura, and Mary were all so nice and took great care of me. Will definitely recommend Sherwood Urgent Care to everyone!

- Verified patient on 2/4

I was seen in a timely manner and all the staff was very friendly and professional. I would recommend Huntsville urgent care to my friends & family

- Verified patient on 2/2

The quality of service was wonderful as was the customer service from the time I walked in the door. I would recommend this facility for any urgent care issues.

- Verified patient on 2/1

My son had been misdiagnosed with a common cold by two providers before I brought him in for a 3rd opinion because he was not getting better and his symptoms were getting worse. The curgent care team infact verified that it was in fact a sinus infection after all. They were thorough and very kind to my lil man.

- Verified patient on 1/31

I came in with a migraine and felt miserable, but by the time I left I was feeling much better. The care given to me by Bronte, Miranda, Denise, and Winnie was absolutely fantastic. I would absolutely recommend this clinic anyone looking for urgent care assistance. Thank you all so much for helping me feel better.

- Verified patient on 1/31

Everything about my visit was better than expected. My entire visit took less than an hour. Everyone was friendly and professional. The nurse practitioner that treated me seemed to be more interested and concerned about my health than my current primary care physician, which is remarkable. I will absolutely recommend Sherwood Urgent Care to anyone who needs services.

- Verified patient on 1/30

Everyone at Urgent Care have a caring and Loving spirit, never have had a problem with anyone there.. We need more people in this world like the staff at Urgent Care😊

- Verified patient on 1/30

I always have a good experience at Sherwood Urgent Care in Quitman. The staff is amazing!!

- Verified patient on 1/30

We always get excellent care from Ms Wilson! She is very kind and professional and always has our family at her best Intrest! We had NO wait time which was so helpful, considering my son had the flu and was misserable! Thank you Sherwood Urgent Care for excellent service! One added comment was the receptionist was awesome. He was very friendly and professional! 5 stars all the way across the board in our opinion! Thank you again!

- Verified patient on 1/30

I appreciate how efficient and quick the staff were. It was really a unique experience to go to urgent care and have everything handled so efficiently.

- Verified patient on 1/30

Wonderful care starting at the front desk and continued to the Nurse Practicioner. She went over what to expect from the flu virus and made sure I understood an I it the medication prescribed. Very professional and wonderful service. I highly recommend this Urgent Care.

- Verified patient on 1/30

Overall experience was acceptable, but due to an extremely high volume of patients visiting Urgent Care the wait time was about an hour.

- Verified patient on 1/27

Urgent Care it's a a friendly place the staff talk to you the doctor is nice he asks how your day been before he start but I wish starting back serving coffee and serving water

- Verified patient on 1/27

The staff are amazing! The doctor has great bedside manners and is very dedicated to make sure your needs are met. I have been to other Urgent Care’s in other cities and the card was good but the card here is Excellent! They answer your questions and they ask questions to make sure you haven’t omitted anything as it is so easy to do when you’re not feeling well. Thanks for taking such good care of me.

- Verified patient on 1/26

Beyond impressed with the entire experience. Since after my very first visit I immediately switched my PCP to Sherwood Urgent Care in Maumelle because of their outstanding staff and the best quality of care that is beyond the 5 stars

- Verified patient on 1/26

Hate that I had a need for urgent care, but the experience was excellent. Good, friendly customer service, very professional. Clean, comfortable environment. Very helpful staff members.

- Verified patient on 1/25

Very professional and friendly. The clinic was very clean. I made an appointment online and was in and out in minutes. Highly recommend HH Urgent Care

- Verified patient on 1/23

Everyone is so Courteous, polite and professional! I'm so glad I came to this urgent care.

- Verified patient on 1/22

First visit to an urgent care Very impressed and grateful

- Verified patient on 1/18

The whole experience was great as usual. 5 minute wait- staff was very friendly and helpful. APNAlissa Green was so patient explaining my wound condition and dressing it we always have a great experience when we use this Urgent care clinic. Thank you

- Verified patient on 1/18

I was so impressed with the front desk personnel, Alexis. She went above and beyond to prevent the spread of germs during this flu season. I visited ater during the day and once the waiting room cleared out, she cleaned and sanitized the entire waiting room. I saw her wipe down each chair arm, seat, pens, water fountains, counter top, and door handles. I know that the facility has housekeeping or cleaners, but she keep this facility clean and as germ free as possible. I would definitely visit again and refer others here. I was skeptical to visit an urgent care facility because in the past I have left with conditions I didnt go in with. I was in so much pain that I decided to try my luck and be seen. I was very comfortable being seen here thanks to Alexis Ray.

- Verified patient on 1/17

I was reluctant at first because of the area but once I got there all went very well.. I will refer them and if I ever need an urgent care I will be back.

- Verified patient on 1/17

I came in on 1/15/20 for a DOT Physical, the staff was extremely helpful and courteous. This is my third time at this particular clinic, and each time I am impressed with the care I receive. My wife also comes here for all her medical care.

- Verified patient on 1/16

I recommend Sherwood Urgent Care. The staff are excellent!

- Verified patient on 1/16

I broke my wrist while caring for my grandchildren. I am not from this area and was thankful to find an urgent care with X-ray capability. The staff was friendly and the physician provided me with a strong brace and was very clear on her instructions to me. Overall a good experience.

- Verified patient on 1/15

Very helpful and friendly staff, took a genuine interest in me as a person and patient. I feel they were very thorough in assessing my health issues and also in checking for additional issues that may have been the underlying cause and/or larger health issue at hand. I definitely recommend HH Urgent Care to anyone who wants to have a positive urgent care experience!

- Verified patient on 1/15

Love this Urgent Care. The NP is so great, and always takes extra time to figure out what’s going on. You can tell she really cares. 10/10 would recommend.

- Verified patient on 1/11

Everyone was very nice and the best experience I’ve had at an urgent care.

- Verified patient on 1/11

Fastest I've ever been seen by an urgent care clinic. Everyone was nice, for the most part.

- Verified patient on 1/10

Jennifer-who gave me the exam-was very friendly, very conscientious, and professional. Counted my lucky day bc she made the whole experience great! Christy - front desk - greeted me with a friendly smile! Something that now days you dont see. Her person-friendly style made me feel welcomed! The practitioner (cant remember her name) was also great at making you feel at ease. She made our session feel at ease and welcoming! Thank you for making my experience with Sherwood Urgent Care a very pleasant one! Will definitely highly recommend!

- Verified patient on 1/9

Excellent care! Fast, friendly and efficient staff. Practitioner very caring and communicates very well with patient. Highly recommend for urgent care and primary care.

- Verified patient on 1/9

Great staff and highly recommend using Sherwood Urgent Care.

- Verified patient on 1/9

I love coming to Sherwood Urgent Care in Searcy Arkansas. The people there are so nice and actually care about your well being. Dr. Linda Doris is one of the best I have come across. She truly cares about her patients and will do whatever she can to help you. She is compassionate and has a great bedside manner. I will always go there instead of the ER. Our wait was not long at all, maybe 15 minutes. It's a breeze compared to the ER.

- Verified patient on 1/8

I was very Happy with the care I received from the Dr. and staff at Urgent Care. The were both caring and efficient.

- Verified patient on 1/8

This was my first time in an urgent care facility. The staff was delightful and helpful. I explained everything would be out of pocket as I have no insurance. My doctor was very helpful and even let me know where I would get the best deal on getting my prescriptions filled. I was in and out within about 20 minutes. That's including the paperwork.

- Verified patient on 1/7

Excellent experience! I went for an Urgent Care situation. The staff was incredible from the time I walked in until the time I left. I am in the medical field myself and I was very satisfied with my evaluation and treatment with this facility and staff. I was so impressed that I may move my entire Primary Care needs to them!

- Verified patient on 1/6

Wait time was as expected for any Urgent Care. All of the staff were very friendly. I will definitely be using HH Urgent Care in the future.

- Verified patient on 1/4

i’ve never been in and out of an urgent care that quickly and actually received good care !

- Verified patient on 1/2

If every doctor treats patients the way Dr. Folarin Olatunji treated me on Sunday, the world would be a healthier place to live. Most doctors are in a hurry to get in and get out when it's getting close to closing time. Not him. No rush, no stress. I hope Urgent Care keeps the gentle giant around for a long, lonnnggg time.

- Verified patient on 1/1

First time to go to the New Madison HH Urgent Care. Was happy with quick care. So happy they took my Insurance Humana. Will definitely go back when my Doctor is not available...

- Verified patient on 1/1

fast dot physical.

- Verified patient on 12/18

Very friendly and caring. Had work physical and TB shot done and other questions I had to ask about the doctor about my body she was very helpful.

- Verified patient on 12/14

Took a pre-hire drug test, out in five minutes.

- Verified patient on 12/13

was in for a random dot drug test. Same drug test I have been taking for years. They got mad because I stepped outside because it was 80 degrees in the waiting room. Some of us work for a living, and don’t appreciate getting treated like a parolee!!

- Verified patient on 12/3

Drug screening it was all good

- Verified patient on 11/21

D.O.T. physical. in and out in a timely fashion. Great staff. reasonably price.

- Verified patient on 11/13

Great in and out. But I was only there for a prescreen drug test!

- Verified patient on 11/1

Was there for a Physical for work everyone was great and friendly and done there job well, got in and out quickly

- Verified patient on 10/17

DOT Physical

- Verified patient on 10/14

Went in for a DOT physical and the experience was great! The whole staff was super friendly easy to talk to!

- Verified patient on 10/12

I was great to have a physical on a Sunday. Dr. Terriest was great

- Verified patient on 10/8

Dot physical all went good will be back thanks to my nurse and dr and all staff was great

- Verified patient on 10/7

Very nice staff. I had a good experience in my DOT Physical.

- Verified patient on 10/3

Very clean facility , very professional staff...I will be going back for all my DOT physical needs. Thank you keep up the great work

- Verified patient on 9/17

Everyone was super friendly and I felt like I knew everyone for years. They were really sweet and easy going. Just had a DOT physical. They were on it and I told them about how professional they were and have referred several people since today. 👍

- Verified patient on 9/13

Went in for an X-ray for job physical. Staff was friendly and professional. In and out very quickly.

- Verified patient on 9/11

Came in for a yearly physical. Didn’t have to wait long and staff was friendly. All and all a great experience.

- Verified patient on 9/3

I went in for a DOT physical and was in and out in no time. The staff was very friendly and professional. Very pleased with my experience

- Verified patient on 8/19

DOT physical

- Verified patient on 8/10

The wait was due to circumstances beyond their control. Very clean clinic. Friendly staff and a thorough sports physical for a very low price.

- Verified patient on 7/24

Facility very clean. Staff very friendly and no one sitting around doing nothing. Assistant got me in and got my vitals etc very efficiently. Then the PA came in and allowed me to give my symptoms. She asked a few questions for clarification and did a physical exam. Did an x-Ray. And, I was out in an hour with a diagnosis and a prescription. BTW, I am an advanced practice nurse so I could see things with a medical point of view and I have no concerns or complaints. I would like to see places like this concert to an optional cash model. Have a big menu board with all the prices posted if you want to pay cash. This might help to reduce costs.

- Verified patient on 7/23

I really appreciate how Dr. Noel Bodhi listened to what I had to say about what I thought I had. I told him I thought I had a sinus infection and after an physical exam he confirmed it. He didn’t dismiss anything I had to say, but rather listened and took into consideration what I was saying. I really appreciate his help.

- Verified patient on 7/21

Came in for a pre-employment physical. Staff were friendly, energetic, and knowledgeable. When I get the job, I'm changing my primary health provider. 😀👍🏼

- Verified patient on 7/19

I went to Urgent Care to get a school physical done, and everyone was very understanding and amazing! Will definitely recommend to friends and family! Thank you Urgent Care!

- Verified patient on 7/11

All the staff at Urgent Team were very knowledgeable and friendly. The wait wasn't long at all especially for a D.O.T. Physical walk in. Lashanna, Regina, and Brenda work well together. I would recommend the facility to anyone.

- Verified patient on 6/21

I came in for a pre-employment drug test. Minimal wait time. Very friendly staff. Thorough instructions. Highly recommend.

- Verified patient on 6/9

Grandkids needed asoorts physical and the staff was very professional and treated the kids with great care and kindness. Good job

- Verified patient on 6/7

They were great and very informative during my daughter's sports physical.

- Verified patient on 5/24

In for a DOT physical.

- Verified patient on 4/1

The nurse that asked about my symptoms was extremely pushy about my request to not get COVID tested. I had no reason to believe I had COVID and simply did not want to be tested. He went on for several minutes about how I could not accurately be treated without tests, even though the nurse practitioner told me what I had by looking at me. I felt very uncomfortable with how he handled the whole thing and he was very unprofessional with his care.

- Verified patient on 12/20

For an urgent care clinic in the middle of a global pandemic, it’s quite good.

- Verified patient on 12/11

I went in on a Sunday for a Covid test and sick visit. The wait time was about 2 hours. The staff was very helpful, thorough and considerate once I was seen. The only reason that I gave it a 4 on cleanliness was that the bathroom was messy and the staff had to be asked 3 times for toilet paper. I felt bad for some patients that had appointments because they had to be turned away by around 3 because they couldn’t be seen before close at 5. I would return if needed, just go early and call ahead. Like most places, they seemed understaffed but that’s normal on weekends.

- Verified patient on 11/24

I was just in for a Covid test, I usually go to the VA but this was closer for me. The check in with the app was a little difficult, it needs to be updated to include COVID-19. We have been in this now for a while and I don’t see it going anywhere. Other than that everything was very nice.

- Verified patient on 11/2

I will always go to Urgent Care for myself and my grand daughters. However, on this visit, I was there before another couple who both needed physicals for work and we talked about not being able to schedule an appointment on line so I know they were walk-ins like me, but they were called back first, making my wait time much longer. I was a little confused as to why they were called ahead when I had even checked in before them.

- Verified patient on 10/27

I reserved a spot but was not able to see anyone until over two hours later. I understand somewhat of a wait with the increased Covid testing, but not over 2 hours if you have an actual appointment. The reserve a spot seems to be useless at a time like this. I have used it in the past and it was great but until things calm down a little, I think it would make more sense to just have walk-ins or at least space the reserve a spot appointments out past 15 min. Outside the wait, the staff and care was wonderful as usual.

- Verified patient on 9/5

I haven’t heard from my Covid test where other family members went else where had

- Verified patient on 8/28

While the wait was pretty long, I understood with all the Covid testing. I loved the app which showed how many patients were in front of me. The nurse and doctor were extremely pleasant and kind.

- Verified patient on 8/16

We were a walk in, so our wait time was almost 2 hours. Next time we will try to schedule an appointment. Everyone was so kind and pleasant. Definitely will come again if needed.

- Verified patient on 8/12

Arrived thinking it was Walk In only only to find I would have a one hour wait. Once in it was impressive

- Verified patient on 8/11

We entered for a COVID test based symptoms I was having and the fact that am a heart patient

- Verified patient on 8/9

They were short handed so had to wait two hours even though I had an appointment! I heard walk in wait was worse! Almost all were getting COVID test!

- Verified patient on 8/6

Feels like a normal doctors office!! Will not go to any other urgent care in town from now on. Only complaint is they take appointments and I didn’t know (not their fault). And it felt like they offer too many appointments which makes walk-ins take longer . Now I know that I can try to get an appointment slot for the future. Loved the care !

- Verified patient on 8/2

Unfortunately, I took my mom for a COVID test and the facility was very busy plus she tested positive. Both bummers but the facilities and staff were great.

- Verified patient on 7/19

I was anxious about going to the doctor during the COVID pandemic for various reasons, but after going I feel better. I won’t hesitate to use the Beebe Urgent Care the next time I have a need.

- Verified patient on 7/16

My first time using an urgent care facility. I thought it went smoothly.

- Verified patient on 7/16

My only complaint would be that the doctor wasn’t very informative about how I needed to proceed after a positive covid test. I asked a few questions but he was evasive so I refrained from asking more.

- Verified patient on 6/16

The care I received was good, but 1.5 hours is too long to wait; I would recommend to Urgent Care to to have more than one care provider working .

- Verified patient on 6/1

I got in and out quickly The nurse assistant and DNP were very nice and attentive. When I went to pick up my prescriptions, they had not been sent to the pharmacy. Both the pharmacist and I tried to call them, but after listening to a lot of messages, the response was that they were busy and to leave a message. I had to go back to the urgent care to ask for a paper copy of my prescription. This is not a fun thing to do when you’re sick and just want to go home.

- Verified patient on 4/30

I had some chest pain, but thought it was possibly Covid and wanted a Covid test. Doctor didn’t think so and convinced me to go to the ER. Turns out she was right. I just flunked a stress test and am scheduled for a heart catheterization.

- Verified patient on 3/27

Saved our spot, and arrived 20 minutes earlier than that, but were still waiting 40 minutes after that time. Staff was friendly and efficient. Worst part was finding out they don’t file insurance for the rapid Covid test, even though insurance pays for it 100%

- Verified patient on 2/21

I had a rapid Covid test. Very low morale- they all have to be exhausted!!

- Verified patient on 2/10

It was way to many hours wait to get a Covid test. I was not a walk in I signed up online two hours before appointment time. Only to wait two more hours after scheduled time.

- Verified patient on 2/5

I only had a Covid test there and since I had symptoms they provided me with info until I receive results

- Verified patient on 1/31

We were walk-ins for covid testing so we were expecting a long wait (they said two hours) but still five hours was extra long. The lady at the front desk was not welcoming nor helpful. The doctor that gave us the test was friendly and very helpful!!

- Verified patient on 1/17

I was well pleased at Baptist Urgent Care Spring Hill. The staff let me know about the wait time and took my number to call me when it was my time to sign in. When I signed in I waited roughly 30 minutes to be seen. Nursing Staff was friendly, efficient and listened to me concerning my symptoms. I will return to this facility. For Urgent Care needs❤️

- Verified patient on 1/14

Was in for Covid testing so it took awhile but all was good.

- Verified patient on 1/12

In for Covid test.

- Verified patient on 1/2

Long wait for rapid covid test but they were short handed and fully understood. Staff was super courteous and kept me up to date

- Verified patient on 12/31

Overall satisfied with urgent Care

- Verified patient on 12/30

The only thing i didnt like was being in the same waiting area with people waiting on covid testing

- Verified patient on 12/28

Patience required in getting a COVID test! But extra care is being taken to disinfect after every patient.

- Verified patient on 12/25

I appreciate the efficiency at this urgent care. I know they have a lot going on during these times

- Verified patient on 7/14

Not sure why it takes longer to get Covid test results faster at a Drive thru testing center than in the clinic

- Verified patient on 7/7

Went to get a Covid test done. Everything went fine.

- Verified patient on 7/5

Came for covid testing. The wait was a bit, but For obvious reasons. I’m thankful and very appreciative for what your staff does. It sounds exhausting:(

- Verified patient on 6/24

I had a positive Covid test and was not given any meds or even bother to explain the quarantine actually wasn’t even mentioned She act like she was scared to death to be in the room very unhappy

- Verified patient on 1/3

Nurse was extremely rude, my wait time was more than 3 hours, which i understand, but my examination was only my vitals a flu and covid test, both were negative. So whats my diagnosis? Was told to come back.. shouldnt need two visits to determine my illness

- Verified patient on 1/2

All the staff was friendly & was pleasant to deal with. It did take 2.5 hours to get a Covid test. When I checked in it said there were 3 ahead of me. Seems a long time to me.

- Verified patient on 12/29

Waste of time I don’t have Covid and didn’t even get prescribe medicine to help and got upset when we didn’t want to send a covid test

- Verified patient on 12/18

My daughter was sick so we went there for a flu & covid test. We made an appointment and there was only one person before us. They were not busy at all. It took nearly 2 hours for our appointment. Ridiculous wait time with a sick child.

- Verified patient on 12/18

After waiting almost 2 hrs. They did nothing for me except a Covid Test of course! Went to see my primary physician 4 days later, Sinusitis and Bronchitis followed up with a shot, antibiotic and an inhaler! No I would not recommend that clinic!!

- Verified patient on 12/17

My visit was only okay because I told the front desk, I didn't have insurance and she told me the initial visit is $120 and right before I was called back, she asked for the card I was going to pay with and charged $160. I went in for servals symptoms; nausea, some vomiting, fatigue, loss of appetite, diarrhea, and green nasal mucus. When the doctor arrived, he mention nothing other than covid, which is understandable so I took a covid test. After my test came back negative, that was the end of the visit. He sent me home with allergy and nausea medicine. No other tests were run to figure out why I'm experiencing the several symptoms. I felt as if a pregnancy test, strep, flu test, etc. could have been ran than just the one covid test. Definitely a waste of time.

- Verified patient on 12/15

The nurse and nurse practitioner left me in a room over an hour. When I came out to bitch the receptionist pointed me to the “Nurses Station” where the nurse and Nurse practitioner were both playing on the computer and their social media. Where is the Urgent in Urgent Care? BS

- Verified patient on 12/15

My wait time was 2 hours and then another 45 minutes in the room. All for a 10 minute rapid Covid test.

- Verified patient on 12/14

Not worth my copay. Went in because my PCP was closed and instantly was jumped into “you need a Covid test” I know my body. I know this is seasonal allergies that will lead to a sinus infection and I was trying to be responsible and catch it early due to being pregnant. But no I was being forced into the pool of testing and when I rejected my test she didn’t like that. So much for trying to save my body before something gets too bad. Was told to take allergy medicine which I am and obviously it didn’t help since I was there. Will not return and do not recommend.

- Verified patient on 12/11

Asked staff for covid test. I was refused unless I purchased unrelated medical services. Covid test refused after I explained symptoms.

- Verified patient on 12/2

The staff was nice enough but I made an appt at 2:15 and didn’t get out until after 5 pm sitting in my freezing car. My friend decided to so to the South location where I visited the north location. She had a 5 pm appointment due to my wait she didn’t want to risk being there into the night. They got her in At 5 pm. She got her COVID test and was in her way. My location took my blood pressure, respiration, pulse, ask me when I had a mammogram last, If I drank alcohol did drugs, if I had any surgeries or allergies and a whole host of questions. I repeatedly said all I needed was a COVID test so I could return to work Monday since I had been on vacation. After the nurse gave me the COVID test I was told to wait on the doctor. My family was calling wondering what was taking so long. My friend got her PCR test result back Sunday morning, I have yet to get mine back and the website gives me no information except the information that I gave the staff during my questioning. There has to be a better heads up that some one will have such a long wait. The website said I had 6 people ahead of me and 7 more walk-ins so 13 people were seen in 3 hours before me, some of these people could have been diverted to the location taking people in on time, in my opinion. Now I am going to miss my first day back at work since you can’t get a human on the phone when you call, the recording directs you to the portal which tells you nothing!

- Verified patient on 11/28

PA just wanted to patch me up to get home rather than actually treat me. I travel a lot and rely on Urgent Care when needed. Today’s visit did not meet the standard of care I am accustomed to getting. I expected better from the Huntsville Hospital System since I have a lot of experience with family members and the system.

- Verified patient on 11/27

Came in for a covid test which was positive, have not had covid vaccine, doctor did not give me any medication, basically said yep your positive, go to the hospital if you get worse, my wife came in on Wednesday and was given a prescription for steroids and a cough medicine, won’t do that again.

- Verified patient on 11/26

1. Every costumer including me had issues with the tablet log in. 2. Didn't feel comfortable giving my bank card info unnecessarily for a covid test when I have insurance. 3. Result document had me as female I am dude personally I don't care what the paper saids but the airport is extremely picky and would have denied my entry.

- Verified patient on 11/23

Everyone was lovely, but sick patients were not required to wear a mask. Even people who were there for Covid tests were not wearing masks. Absolutely floored and disgusted.

- Verified patient on 11/21

Just came in for a COVID test and the nurse who took my weight and temp who also performed the test was super rough. I know this because this was my 3rd test to be done over the course of the pandemic. She gave no warning about when she was going to put the q-tip up my nose and then just shoved it in and was rushing me to get the next one in. Was not caring at all!! I don't know why some people pursue healthcare. However, the doctor who came in after her was very attentive and nice. I have no harsh things to say about her.

- Verified patient on 11/20

This was the worst urgent care I have ever been to. I will never go back.

- Verified patient on 11/19

4hr wait to get a rapid COVID Test

- Verified patient on 11/16

The doctor I seen today I don't think she knew what the hell she was doing. I have sinus issues and she prescribed nothing. Gave a covid test which was negative. Duddddd🙄Visited Sucks!! Would never recommend..

- Verified patient on 11/13

2 hours to get a RAPID covid test.

- Verified patient on 11/12

It’s very bad experience with the urgent care and they simply asked us to wait in the room for 1hr with our any treatment and no body care about us.

- Verified patient on 11/6

No chest X-ray and no Covid testing done. NP just sent in a prescription for antibiotics. I asked what is wrong with me. She said, beginning of bronchitis. 🤦🏻‍♀️🤷🏻‍♀️ I hope the antibiotics help me. I don’t want to come back.

- Verified patient on 11/2

Aside from already had been to the emergency room once that week, I finally decided to go to the urgent care for any kind of relief but what I got was short answers alot of "here let me make sense of this already confusing issues" statement after cutting me off a few times of me trying to explain my issue only to be handed off to another nurse. But before he does he then proceeds to tell me that their clinic doesn't provide any medicine relief like I was drug seeking of any kind, and for someone who hasn't had to take any narcotic pain meds since my last oral dental surgery 6years ago, ( yes I took it that way) I was a little offended !!!! I sure wished Tina Bynum Strickland wasn't gone on vacation, I sure would have felt alot better.

- Verified patient on 10/23

This is an urgent care facility . The staff are lazy and doesn’t care how long anyone waits. I waited two hours for a streptococcus test . There were no other clients in the waiting room . The staff we’re laughing and talking at tie nurse station. I was called back at 10 am and didn’t see a np until 12:10pm. I could have gone to the rt and waited for 4 hours Very poor service

- Verified patient on 10/23

Wait was 2 hours for a simple covid test

- Verified patient on 10/21

I will not use this facility again. I had been running a fever of 102 when I got there, I had made an appointment. The tech came in, asked questions, did the rapid test and left. An hour later I finally got seen. She asked me if I was coughing -no, wheezing-no, she looked at my thought and said it was a little red. She never listened to my chest or lungs. She said give it a few days, if not better. Oh the covid test was negative. Go to my PCP today Pneumonia, quite a lot actually. Not satisfied at all.

- Verified patient on 10/18

I felt like I was not properly examined. They did a covid test and flu test. The doctor came in to tell me it was negative and started handing my paperwork. I had to ask okay well what is it? She said probably just a run of the mill viral infection. The only examination I got was two test and she listened to my lungs. No other vitals were taken. They didn’t look at my throat or ears. Just sent me on the way. I guess if it’s not covid they just send you home.

- Verified patient on 10/14

Staff was professional, however the wait time was way too long for a “rapid” covid test. We waited in the front lobby for 30 - 45 minutes and then had to wait almost another hour for the results that should take 10 minutes.

- Verified patient on 10/11

The nurse practitioner who saw me today displayed very rude and unprofessional behavior. I will not ever be coming back to this clinic/urgent care.

- Verified patient on 10/9

Having to fill out the initial application on my phone was very difficult for someone who isn't very tech savvy. The lady at the desk finally scanned my ID and insurance cards and had me sign on paper because she and I could never figure out how to do it on my phone. It would have been easier if we had been the ones filling out the medication info. The woman doing the testing (an x-ray tech according to her name tag) didn't know the drugs, how to spell them, or what they were for. I do not hear well, and she seemed almost insulted to have to repeat things for me. The testing itself was about what I was expecting. The nurse practitioner was fine, but we really only wanted to get a Covid test, not get a physical, since we weren't experiencing much in the way of symptoms.

- Verified patient on 10/9

The woman who contacted me on the phone made me feel like I was lying about being a disabled combat veteran with VA insurance coverage for urgent care treatment. I felt she added in unnecessary remarks that could have been left unsaid. I understand she works with many clients, but she doesn’t need to be desensitized. She needs to have actual “patient care” or get out of health care entirely. Please going forward, treat people with more empathy and kindness and LOVE. I hope whatever is going on in her life is worked out and she succeeds going forward. God bless. The doctor and nurse was wonderful!

- Verified patient on 10/4

I came in for a simple rapid covid test, which was confirmed you could do, even with walk ins. You proceeded to give me a full check up. In the process, you confirmed I was only there for a basic rapid test, and continued to do a full check up. If I did not have insurance, you would have charged me $170 for a rapid test, and an undisclosed amount for the check up. I even asked about the price my insurance company would be charged and you did not have an answer. Nice people, but seemed very non transparent about what they were going to do, knowing I only wanted a quick covid test. I understand that is their process, but it would be nice to know that is the case. I felt used in a way that got as much money as they could out of me for unnecessary work. Luckily I have insurance, but I am hoping no other charges come up.

- Verified patient on 10/2

Only problem I had was two other patients came in for covid test while I was waiting to get my DOT physical and did not even have masks on and the staff had them sit and wait in same waiting area as me if they have it there's a good chance I will get it now then doc tells me my blood pressure was a little high well of course I was upset about possibly being exposed to covid!!!!

- Verified patient on 10/2

Went fo Covid test , the cost was ridiculous $170. When all the hospitals have been getting government funding for Covid you are still ripping people off!

- Verified patient on 9/29

I made appt for save my spot and waited 1hr to be called into the clinic after I arrived 10min early like I was told to do. I waited for another 35 min in the treatment room for APN to come and spend 1 min with me before ordering an xray and then had to wait for the radiologist to read xray before being released 2hrs later. I will not return to this urgent care facility.

- Verified patient on 9/28

The time spent waiting in the exam room was way too long. We were the first patients in the door when the office opened at 8am. We didn't get out of the office until around 9:30. The nurse who swabbed us for the covid rapid test was kind and patient with us but she needs some guidance on how to use the swab. My wife, my granddaughter, and I were all 3 there for the rapid test. The nurse bounce the swab off of our nasal passage several times each. It made each of us sore and causes our eyes to water. I've had the covid test done 3 times before and never experienced that degree of discomfort. She was great in every other way but please give her some guidance on swabbing so that other patients don't have to experience that degree of discomfort.

- Verified patient on 9/25

I’m coming without appointment.I have to check the COVID test. They let me wait 4 hours . And just take a test in 5 minutes.

- Verified patient on 9/24

I have been coming here for my care for quite a while. Never had a bad experience until today. I am a 50 year old person who knows my own body. Rebecca Lomex is unprofessional and spoke to me with little respect. I did not receive the care I requested, even after agreeing to an Xray and it was clear. I am very disappointed and will be notifying the Veterans Administration of this occurrence, for further use of this urgent care to the VA patients. Betty Clark

- Verified patient on 9/21

I went in with Body aches cough headache stuffy head and they pressed a Covid test on me. I don’t have Covid. I work in the cold and I went in the get a shot and whomever I saw goes on to say we don’t like to give the shot because it’s bad for your bones: ok we’ll contact the FDA and pull it from the market: I feel terrible and this was a waste of time!!!!!!

- Verified patient on 9/20

Went for sore throat. It took over an hour after we were in the room. Was told to be seen for a soar throat would cost 25 dollars a person but covid tests were free. After playing a hundred stupid questions we were tested for covid. None of us has covid but they then into our throats and determined strep. That took less than a minute. This is a joke and no wonder people aren't getting tested or getting care. I really hope this gets posted and CDC should make proper changes for treating all illnesses.

- Verified patient on 9/20

What a total joke!!! Had a 11:30 am appt for a COVID test and I didn’t get seen until 1:33pm. The Nurse Practitioner came in listened to my chest said she would call in meds to my pharmacy and said we were done. No one came and took my vitals and no ever swabbed my for my COVID test. I said something to her about all that and she said ok let me get her to come do that and shut the door. Been waiting again for almost 15 minutes. I’m outta of here and will NOT be recommending this facility at all!!! HIGHLY mad and upset!!!

- Verified patient on 9/20

Booked my appointment online and still had to wait 30 minutes in the room due to them taking walk-ins. No Comfort Care was offered. She acted frustrated because I didn’t want covid test. Not every sickness is covid. My symptoms could be sinus infection and I said my heart was racing and my blood pressure was never taken.

- Verified patient on 9/19

We had to wait for 30 min for rapid covid test for travel, even though we had appointment scheduled. Then we had to wait 20 min for result which is expected. This wouldn’t be bad experience if they did the test right after they checked my vitals, instead of leaving the room and letting us wait for full 30 min and then RN returned to do a10 sec test. Again, I was not sick just needed rapid for travel.

- Verified patient on 9/17

I had an appointment for a rapid COVID tear at 10;30. When I arrived, there were several patients waiting so I asked how long it would be. She told me there were 2 in front of me. I was sent to my car. An hour later I went inside to check and then I’m told that they are running behind but I was next. I finally received a phone call but it was only for triage and I could come back inside. I am still not sure why they needed my medical history for a Covid test. 15 minutes later I get called back,swab done. Told it would be 15 minutes but 30 minutes later nurse practitioner came in and did an exam. Only to tell me it was negative. Had I known the wait time was so bad and this was an office visit, I would have gone to another testing facility across town!

- Verified patient on 9/17

All I needed was a rapid covid test to fax to my sons doctors office so he could have surgery in the next week. We waited two and a half hours to get this done. The employees are great though

- Verified patient on 9/16

Came for a covid test wait time was long. Iwas told I would have results in 10 mins. It Took 30. When I inquired if results were ready found employees on break. Not pleasant when you feel so bad.

- Verified patient on 9/10

First, the NP came In and just assumed My daughter wanted a covid test. She could have had the flu or strep throat based on her symptoms. Secondly, the advertisement for the clinic stated they had “rapid tests,” of which she did not receive. We are waiting 48 hours for her results. Thirdly, after booking the appointment online the day before, my sick daughter waited over an hour and a half to be tested. This was not the patient experience anyone would want for a clinic especially for young adults who are without their parents. We will not be back. My daughter did not receive the level of care they advertise, and far from optimal care.

- Verified patient on 9/8

Staff was not friendly. Got my daughters covid test results today. I need those results for her school. Called to see if they can send them to me and got a no don’t have time you have to come in. I explained I live in another state and I need them tomorrow for her to return to school and was told sorry don’t have time just send someone else. (Would have gone closer to home but they had no openings)

- Verified patient on 9/8

I was told that a severe sinus infection will clear itself and I couldn't get a shot or prescription. They gave me a covid test and told me they wound let me know in a few days. I tried arguing with the doctor that I need a shot to help with the sinus infection but he insisted that there was no shot to help clear that up. What a complete waste of time. Y'all should close and let real doctors tend to people health issues. What a complete waste of time at this place. I've had allergies and sinus issues most of my life and this is the first place that has ever denied me a shot to help clear a sinus infection.

- Verified patient on 9/6

Today was my first time going here ever. Today is Labor Day so I didn’t expect them to be speedy fast however they were not very friendly. Front desk acted aggravated anytime someone came up that didn’t speak good English. The dr I seen was dr Allen he was very professional and Friendly. The lady in the back working didn’t ask me anything other than “so we are doing a COVID test?” I then explained my symptoms to her. She was not very friendly but could have been rushing her work. I wasn’t pleased.

- Verified patient on 9/6

I choose sherwood urgent care cause Mrs Bonnie was the nurse practitioner and was very thorough and nice the lady I seen today was very rude I feel with all things not as thorough as was when the other woman was there I really didn't care for her all though the front desk and nurses was polite same as always but new nurse practitioner was not and that not good for patient care considering the thorough Ness and niceness was why we choose to have sherwood urgent care as our provider

- Verified patient on 9/3

I went into the TN website to see where I could get a FREE Covid test, and all of the AST offices in Clarksville came up. I went to the website and booked an appt for a day or 2 out, which was an easy process. Then I arrive to my appt to find out that it is NOT free, and the reason I got was "the test is free from the state, but you still have to pay for the office visit." While I understand this, it still seems pretty shady and misleading to say that it's free when it really isn't. Especially since a friend of mine went to an AST location a couple of weeks ago and wasn't charged a penny for his test. Then the front desk tells me the rapid test costs a good bit more than the lab test, so I opt for the cheaper option even though I won't get results for 3-5 days. They eventually take me back and swab me for the test, then seat me in a room to wait. A lady comes in and says my rapid test was negative and I should get my lab results probably next week. I'm confused and said, "Oh, you did the rapid test anyway? I thought that cost way more." She says, "No, we always do the rapid test, then if it's negative we do a lab test to be sure." I'm still confused, considering what I was told at the front desk, but didn't want to push the matter since I got the rapid test I needed anyway without having to pay more. I was told I'd get a call about the lab test results, and then I left. I just feel like almost the entire process with your establishment has been confusing and misleading, and I don't know what kind of racket your front desk people are running, but it doesn't seem kosher to me. Sounds like a lot of people need to get their facts straight before misleading and possibly incorrectly charging any more of your patients.

- Verified patient on 9/2

The urgent care had very nice staff and were very friendly and interactive with my daughter. The hour wait time in the car, and the hour wait for the doctor on the other hand were less than expected. I’ve been in and out of ER’s faster than this urgent care.

- Verified patient on 9/1

The staff was nice, but after my covid test, we waited in the room for the doctor come in and we waited about 20 minutes before deciding to leave. Its not logical to come in and wait and more expose myself for covid when thats the reason i came in in the firstplace.

- Verified patient on 9/1

I arrived a few minutes before the clinic opened. It was hot outside, and we had to stand in line for about thirty minutes before we could check in. I was sick, and there was no bench or chair to sit in. After checking in, I had to wait almost three hours before I was called in to take a covid test. Once I was seen by the medical staff, they were nice; however, the wait was almost unbearable.

- Verified patient on 8/30

I had no problem in the waiting room, n the nurse that took my vitals n did my Covid test( which is why I was there) was very nice n through. However, having to wait another 20 min. For a PA to "explain" to me what the nurse had done, was rediculous, unnecessary, n a complete waisted if time. I assume that is how he gets paid, but personally, it made me feel as if he thought I was stupid . I knew what I came for n knew what treatment I received.i did not need to waste my time, n have this young man( with no I'd i on him) to explain to me . Then I'm told, that this facility is not part of Baptist n my test results would not be posted to "My chart". Seriously a very disappointing visit. Also I called two days before to make sure I got my test back to clear me for surgery in this coming Tuesday, n the little guy tells me it"should" be back by Tuesday n I could pick it up then. My surgery is at 7:00am. Really!!!

- Verified patient on 8/29

Made appointment for covid test 2 days in advance, showed up as instructed. Waited 50 minutes in hot parking lot. Waited a very long time inside. Over 2 hours for a scheduled COVID test. The facility was understaffed, however, the staff were wonderful. Currently need to reopen testing sites in this state!!!!! Let these folks take care of other urgent needs.

- Verified patient on 8/28

This was my 1st time using HH Urgent Care and it was disappointing. Your business claims to be able to help or treat Respiratory Conditions and Asthma, but the RN asked me why I came to a walk in clinic for the problems I was having. I did not realize there was no Doctor at this location, but only a RN. She explained my problems was allergy related and told me something would be prescribed for that. I was not given a name of the medication. When I go to pick it up, it was the same medication that I took for over a couple of years and it did not work. Then the pharmasit told me I had a cough medication that was not covered by my insurance. I explained that I never complained about a cough, no coughing. He said it was just good for coughs and nothing else. So that did not make sense. So I did not get the medication. So I am not sure what this was all about, my visit here. Now I am going to need to find help somewhere else. The RN kept yawning the whole time and you could tell the whole staff of just two people were worn out. The lady at the front desk also takes the blood pressure when taken back to a room. Then the RN comes in at some point. I got there at 5pm and many people walked in to be told they cut off appt at 5pm. I had high hopes for this place. The reason I have not went to a regular Doctor in the area is because there is none taking patients. So I need to be able to get a Doctors care somewhere, but never saw a Doctor

- Verified patient on 8/27

My otherwise-fine visit for a covid test was marred by the extremely sour and exceptionally rude woman at the front desk. She was absolutely awful to the woman ahead of me in the check in line simply because her English wasn't very strong. She literally yelled "I DONT SPEAK SPANISH!" six different times at her. She then was very curt with me. The nurse and doctor were pleasant. Parking lot was filthy.

- Verified patient on 8/24

This facility opens at 8am. I arrived at 7:50 and was second in line when the door was unlocked at 8:05. I signed in and waited in my car to be called in. I was called in at 9:00. The nurse that took my vitals and performed the Covid test did not appear as if she wanted to be there at all. The only redeeming quality was when the NP came in. She was kind and engaged.

- Verified patient on 8/18

Exasperated! I go online to “hold my place in line” got an appointment for 10:45, checked in @ 10:48, didn’t get out until after 2:00- signs in lobby reads “we are considerate of YOUR time”. Reallly? I’ve been a urgent care patient for a number of years. Have stoped my seeing specialized doctors ( diabetes/ thyroid) due to my trust in Lee Wallace. After sitting for hours, my covid test comes back negative…. And the attending FNP-C inquired if I wanted to do another test that has to be sent off…. Waiting again! I waited due to insufficient staffing, the company suggest they “care” for their patients but with FNPs having to do all procedures as HQ doesn’t want to hire sufficient staff, proves that HQ is consumed with the almighty dollar and not meeting patient needs. I will be taking my business to a less corporate minded clinic, but shall regret the change as I’ve always been pleased with Lee Wallace and the staff a Urgent Care. My only further thoughts go to that over worked staff and over compensated administration! “ not enough people coming to hire ne staff’? The clinic saw 55 clients yesterday, 25 left due to waiting. Today poor Barnes Crossing clean mic had to deal with patients from a closed Horn Lake clinic via live stream as if they didn’t have enough to see live… with just 3 staff I’m the back! Administration lean back in your chairs, continue to show patients your lack of “care”…. God knows you action and intentions. Hope you sleep well mistreating employees/staff!

- Verified patient on 8/17

While I understand the importance of the Covid process I feel like I wasn't taken seriously and have made an appointment with my Dr which I should have done but I felt to sick to wait for an appt, I felt like nothing was explained and I did not receive a diagnosis of any type. I still feel really sick and don't know what to do other than take the antibiotics that was prescribed for me when I don't know what is wrong with me. I also don't know why I need to pay for two covid tests if the rapid came back negative.

- Verified patient on 8/17

I have had excellent care at Urgent Care in Franklin on Hillsboro Road. Today in Hermitage at Urgent Care was terrible. I first called Urgent Care in Mt Juliet and Jennifer said they could not take Sunday or Monday. She told me to go to my primary care doctor. I told her l was not in Franklin but l was at our lake house in Mt Juliet. She said she still could not take me that they were full. I then called Hermitage and they booked me an appointment today at 4:20. I waited over an hour to be seen. Josh the Nurse Practitioner then said he didn’t want to change the dressing that was all bloody. I took the waterproof bandage off and ask him to clean the wound and put another water proof bandage on. He said he didn’t have any waterproof bandages. I left shaking my head.

- Verified patient on 8/17

The $50 “testing fee” for Covid 19 test is charged even if your insurance covers it. So basically they are double-billing for this service….probably because they know they since most peoples’ reasons and/or circumstances for getting the test typically of an urgent nature. Overt the last year, I have had Covid tests at various medical facilities, including CVS and other walk-in clinics,…and this place is the only one I’ve been come across who double-bills for a Covid testing. The only reason I went there as because every other place in town was booked and needed to be the test immediately.

- Verified patient on 8/16

Everything is in my chart, the PA or doctor or whatever she is comes in and starts asking all the questions I have already answered, which is also in the chart the place was not at all busy, so you would think she could have glanced at it. Took a Covid test - rapid. Negative, but they did two swabs so they could send one off for a PCR test to confirm or deny rapid result. I was told 1-2 days on that. It’s now been 4, and they haven’t reached out to me. Calls to the clinic go unanswered. Rather disappointing!

- Verified patient on 8/16

I would rated Solv higher, but they never notified me of my Covid test results.

- Verified patient on 8/15

I need My Covid test results from Tuesday.

- Verified patient on 8/13

Never been before and didn’t know how to check in. There wasn’t much help from the staff with that. For my symptoms, I thought I could have a few possibilities for illness, but immediately was given a covid test. No other test performed. Provider came in and gave me some papers, talked for about 2-3 minutes and I was out the door. Was an alright visit.

- Verified patient on 8/12

I think You should be aware of certain information needed as far as in when Your company sends an employee there for COVID testing instead of waiting 2hrs only to be told I needed something from my employer..if would of known I could have provided the information but everyone was gone home by this time.

- Verified patient on 8/12

2.5 hours wait. I understand covid stuff, but why are you taking appointments when you already have extensive wait times. This is nolonger urgent care, its just another clinic. Thanks but no thanks. I already have a regular clinic

- Verified patient on 8/9

I either had covid or some type of infection. I was given the covid test, the NP said she doesn’t prescribe antibiotics until a week later. I was very sick, so i called my PCP in Texas and he called in antibiotics. After taking two courses of antibiotic im feeling much better.

- Verified patient on 8/9

Receptionist was very helpful and nice. As far as getting medical help. Was given a Rapid COVID test and was told it was positive and then told they were not very accurate. Still have severe headache and was given ZERO relief. I am the parent to Millie and I feel that Insurance should not be filled and we are charged Zero. I’ve had to take her to another Doctor in order to find out what’s causing headaches

- Verified patient on 8/6

Waited about 2.5 hours to receive a covid test

- Verified patient on 8/6

Waited 4 hours for a covid test

- Verified patient on 8/5

I waited with my two-year-old for an hour and 15 minutes, and still hadn't been seen. I have worked the front desk at an urgent care facility, and our primary goal was getting patients treated as quickly as possible. We also had enough staffing to accomplish the goal. Every time I visit St Thomas urgent care, at the Madison Rd location in Clarksville, the wait time is unacceptable. It seems the organization has lost sight of the meaning of urgent. I will not be returning ever again, and I will recommend others never visit either

- Verified patient on 8/4

The only thing that was done was a covid test and strep test. I was confident I didn’t have either of those. My symptoms were not treated.

- Verified patient on 8/4

I signed up online for a rapid COVID test but when I got there, they didn’t have it and didn’t know when they would be getting more in.

- Verified patient on 8/4

I called yesterday to see if my covid test had come back they told me it did and was positive. I asked them to email it to me so I documentation for my work and they have not sent it.

- Verified patient on 8/2

Waited hours thinking I was getting a rapid Covid test to find out I can’t even buy a rapid test... waste of a day

- Verified patient on 8/1

The wait time was ridiculous! It took me 2 1/2 hours before I was seen by someone. From what I can tell, everybody that was before me (5 people) were there for a COVID test. Didn't realize it took so long to get a test. People checking in used the same ipad and it was never cleaned off after each use. Covid safety measures not in place. People who are pwaiting for a test should be made to stay in their car and called in when it's their time.

- Verified patient on 8/1

My appointment time was 10:30, and I wasn’t seen until 11:35. I can understand having to wait 15-30 minutes, but no longer (especially for a COVID test).

- Verified patient on 8/1

I paid $120 for the four-day covid test they didn't pay attention to that and ran it rapid and when I asked about it I was made pay an additional $50 because they mistakenly ran the rapid instead of the four day so I was very dissatisfied with that I didn't have the extra money to be spending and then when I was forced to have to spend it in order to make it right it was very not good

- Verified patient on 7/30

I waited from 10:30am til 1 for COVID test outside in the heat. Then after the test there was 4 patients in front of me to see the dr. No I’m sorry I don’t want to wait any longer

- Verified patient on 7/29

We scheduled an appointment for 2:00 and did not get to go back with the nurse until 2:20. I would have appreciated someone asking about symptoms upon check in. Instead, the person who was handling check in was on the phone discussing employee related issues instead of effectively interacting with me. I understand there are other patients in the world but I was concerned with this issue, enough that I went straight to urgent care instead of anywhere else.

- Verified patient on 7/19

Never had an actual exam. Did a COVID test after waiting for 3 hours and it was negative so they sent us home. We never saw a doctor no ear exam or throat, nothing.

- Verified patient on 7/5

The receptionist was very nice. The nurse that took my child weight was nice. But the so called doctor/nurse practitioner was horrible she did nothing but use a tongue depressor and said “I can’t tell or see anything unless it happening” I told her it comes and go quickly. The next day I took my child to the ER and they SWAB my child throat and I found out why my child couldn’t swallow. Thank you ER in Shrewood because urgent care need to change their name to No Care. So I paid insurance and a copay of $25.00 to No Care for nothing. I wish I could give no star for quality of care. Because it would be a big NEGATIVE

- Verified patient on 6/30

Lady at desk told everyone that walked in that it would be a 45min wait and it is only her and the provider. I waited almost 2 hrs, that didn’t bother me As mich as the lady at the desk trying to “talk people” away from care because there is only 2 staff members. People come due to being an “urgent care”. This is not acceptable. I will not recommend or bring my family.

- Verified patient on 6/30

I was carried in with a stab wound, dripping blood everywhere. They were quick to open the door and got me right to a room! When they asked how I was doing, I said “it could be worse”... they then left me in the room for 15mins filling out billing information before even assessing my wound. They had no idea what condition I was in. The nurse I saw was amazingly nice, super sweet. But the doctor who saw me really didn’t se like she gave a crap. She didn’t seem to thrilled with her job. I was joking and making small talk and she just sat there. After getting stitches, she told me to keep it clean and we were able to go. No cleaning instructions, they didn’t tell me what to take but just that they would send over a prescription. They’re not terrible by any means. But they seem far too laid back for their position as an urgent care. They could have at least assessed my leg before letting me sit there for 10-15mins not even knowing how much damage i had done. I didn’t even know what I had done. I refused to look at it at the time. I definitely don’t recommend this urgent care. I went to MedExpress and had a much better experience.

- Verified patient on 6/25

The CRNP only had non medical front desk help. I believe she should have ordered an X-ray and blood work. She gave an educated guess of pneumonia and prescribed azithromycin, prednisone and tesellon pills. Because of severe chest pain and fever up and down I asked for rocephin injection which she agreed to give. For hours afterward my temp was 103.6. Understanding the lack of support yesterday I call the clinic around 10:05 today, a less than friendly lady told me they do not have an X-ray tech today and a provider could not give me an order to take to DMH. Since when can a CRNP or MD not write an order for outside testing? This woman told me I could go to the ER or other HH Urgent Care. Giving up I said ok then asked her name and she hung up. Staff friendliness yesterday was good.

- Verified patient on 6/21