Urgent Team

4.81(367,608)

Urgent Team is one of the best urgent care providers in the United States. With 90 locations across 63 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 90 across 63 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

4.89(2.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The dr is awesome very friendly and mindful of patient well being
4.89(4.3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Everyone was fabulous. From Stephanie.. To Shane.. And Lee the provider. Couldn't ask for any better service!!
4.89(2.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I have back pain for awhile now I can book online or just walk in wait time is not long. Doctor was fast and explained stuff that I didn’t know
4.88(6.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

This office is amazing! They were willing to squeeze me in right before closing without making me feel like an inconvenience. I come from a background in nursing and can honestly say I was very, very impressed!
4.88(6.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Visit was good but never heard back from Dr about my X-ray. She said she would call by 8:00pm. Very friendly employees. Thank u
4.87(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

You guys did an amazing job very kind and caring people thank you
4.85(3.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Having neck and shoulder pain for some time, worse since moving and lifting things, overworking muscles. Walk-in , Andrea got me checked in and got information updated in my chart, was very efficient, friendly,fast,  and is a perfect wonderful representative as the first face of the clinic.Her smile  is always a welcome sight. Makayla triaged me in a zip, asked relevant questions about my issues. She has a professional attitude and is friendly sweet and kind. I felt very relaxed. Jamie the nurse drew blood and gave shots, made friendly conversation that took my mind off the shots and I didn’t know she had already given them, she is excellent at her job, fast, efficient and goes above and beyond to help her patients in any way needed. She has a calming presence about her. Rebecca , my provider, did a thorough examination, asked pertinent questions and came up with a plan quickly. She ordered shots and did an injection in the muscle that was having contractions. It felt some better almost immediately. She is so kind , sweet, knowledgeable, professional and I have complete confidence in her care. She is one of the best providers I have had the pleasure of being a patient of. Her bedside manner is just the best!!!!! The whole experience was wonderful. This team functions like a well oiled machine!!!!! I highly recommend anyone to their care!!!!!
4.87(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The front desk and nurse was super friendly. The Dr didn’t even look at the place on my leg which is one of the reasons I was there
4.86(4.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Best place in town to go for super great care!! Robyn was quick and efficient checking me in. Bethany was thorough and sweet in triage and Amanda was amazing as my provider. She took care of my needs quickly and I was in and out in no time. Highly recommend!
4.85(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I have been dealing with ear pain and muffled hearing for a few days and came in to see what was going on. Checking in was easy and staff was welcoming and friendly. Wait time was less than 20 minutes and technician and provider saw me quickly once I was taken back. They explained the procedure thoroughly and took into account pain I was feeling and stopped the procedure when it was too much for me. Follow-up car was explained perfectly. Definitely recommend this clinic.
4.85(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was able to get in just a couple of hours after I went online for an appointment. Staff was very professional and friendly.
4.86(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Nose was dripping chest was congested got a shot and some medicine to finally get rid of iy
4.86(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Did not have to wait long and the staff found what my problem was immediately. Very nice people to deal with
4.85(5.7k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Very nice staff. Nurse practitioner was knowledgeable and was efficient
4.86(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Very easy process. Quick turnaround. Tammie and Britany were excellent.
4.84(5.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Schedule the night before and it was so easy. Everyone was so nice and listened to everything I had to say. Thank yall so much
4.83(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The receptionist was friendly and helpful. The nurse was so kind and took care of me with efficiency and skill..the doctor could not have been more friendly, kind and knowledgeable in taking of my problems. All in all everyone was great!
4.83(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Woke up this morning with gout in my knee.  They were able to get me right in and gave me what I needed….i highly recommend them.
4.86(1.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Very friendly, professional  Easy to schedule Short wait time
4.82(3.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everyone always so friendly, courteous and helpful.
4.84(5.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I love the staff. They are extremely helpful and attentive. The doctors and nurse practitioners are very knowledgeable and take their patients concerns seriously.
4.83(5.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had bursitis on my elbow that had not resolved in 6 weeks. The provider drained the fluid and injected a steroid in the bursa to help it resolve. I was very pleased with the care. Very good bedside manner and competent care. Thanks so much!
4.82(6.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Jessica was very friendly, helpful and caring. She is an asset to the facility.
4.83(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

NP, Paul Nixon was on call and had a BAD experience with him on sending my medicine to my pharmacy. He sent my medicine to SENATOBIA MS. WALGREENS instead of sending it to MEDICAP PHARMACY in BATESVILLE MS the pharmacy that I have on file, and boy did I have a time getting that right. ONE SICK MAD PATIENT 😡🤬 The next time I have to come here I will be sure to see what NP,or DOCTOR is on call before I come back here again.
4.82(4.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Very satisfied with my visit. I was seen quick and doctor was thorough about care. All staff members were nice and welcoming.  My go to place for quick care.
4.82(5.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I liked the Nurse Practitioner as she was informative, but she was feeling my back through my thick Jean jacket, so I don’t believe that she was really trying to feel for anything. Also, I don’t get why you ask the question on your sign in link as to if your office is my Primary Care doctor. I said “yes” but the NP told me I need to get with a Primary Care Doctor because you are ONLY urgent care. I think you need to take that question out and inform patients to get a Primary Care doctor immediately. Also, the staff do not seem especially happy, but I’m sure it gets old treating sick people all the time.
4.81(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Doctor was rude in my opinion. I told 3 staff members where I would like prescriptions to be sent. It was ignored all 3 times.  I waited at a pharmacy for almost 1.5 hours for the medication to be sent since medication was filled else where.
4.82(3.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Repeat visit for chronic sinusitis. No wait, no fuss, in and out with prescriptions and a recommendation to see my PCP and possibly an ENT. I left my jacket and they messaged me to come back for it as they wouldn't be open Thanksgiving Day. Excellent all around!
4.8(5.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduled online , was seen quickly. Angela is an incredible provider and has taken care of everyone in our family. She’s very knowledgeable, thorough and attentive .
4.81(6.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Hurting with symptoms of UTI, and walked into the clinic without calling first.  Was seen quickly, with professional people that showed concern!
4.81(7.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff at this clinic is great! I am very pleased with the service I received !
4.82(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Tracy was wonderful doing my x-rays! Best staff ever!
4.79(5.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Coming in late almost at closing time isn’t always ideal, however, Urgent Team took great care of me anyways! The check in process is super simple with the help at the front desk. The staff, nurses, and physician(s) that saw me took great care of me during the visit. 10/10 service.
4.8(6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The entire experience was great. No wait, Dr was excellent...24 hrs later I feel great!
4.8(7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Check-in was simple. PN listened, understood and prescribed. Previous meeting was considered and diagnosis was in line with history.   Definitely recommend the provider.
4.8(7.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Needed a recheck for my thyroid medicine , they were fast, very knowledgeable and so friendly.
4.79(4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Thank you to the nurse and Dr. that saw me last minute on Saturday night. I felt well taken care of and appreciate their services!
4.78(7.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The people were great and the attending was great and service was amazing
4.78(5.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everyone was very helpful and attentive . I’m very happy coming in here !
4.77(5.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything was amazing fast and easy. I scheduled my daughter online got to the appointment five minutes late. It was an a problem with them. They got us right back into triage and into a room Teresa the doctor was amazing as always. The whole staff is amazing and we constantly go there when something is wrong with our family.
4.77(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff took excellent care of me from start to finish. Very good bedside manner and very efficient.
4.77(7.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything was wonderful nice service and fast the workers are very friendly and the doctor 😀 was really good
4.77(3.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This is a wonderful place with wonderful staff!! This is the second time I’ve taken my son there.
4.77(2.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were very fast they took their time with my son, and they were very kind
4.75(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Was able to schedule an appointment at last minute and minimal wait time. Quick visit, great Dr on staff, friendly nurse staff.
4.73(3.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The F in No Farelon Randle stands for FANTASTIC! All around great care and wonderful staff!
4.7(5.1k reviews)
Went in to get results on my x-rays.  The nurse doctor came in and explained it to me and gave me some tips on how to keep my back loosened up.    She explained it to me very well.    Thanks
4.7(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Good staff good service doctor is friendly and request me to go Erlanger Emmergency
4.68(7.9k reviews)
Great experience! Doctor listened to all my symptoms and was in and out in less than an hour!
4.81(6.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Easy online appointment, staff very friendly, I did have a wait of about an hour but all in all I would go back!
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Well Baby Checks
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Dermatology

  • Acne Treatment
  • Rash Consultation
  • Psoriasis Treatment
  • Eczema Treatment
  • Mole Removal
  • Wart Removal
  • Corns And Callus
  • Hair Loss Treatment
  • Ingrown Hair
  • Nail Problems
  • Rosacea Treatment
  • Skin Growths
  • Skin Infections
  • Skin Screening
  • Skin Tags

Primary Care

  • Birth Control
  • Eye Exam
  • Cancer Screening
  • Chronic Disease Management
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Diabetes
  • Eating Disorders
  • Gi Disorders
  • High Cholesterol
  • Irritable Bowel Syndrome (Ibs)
  • Nutrition Counseling
  • Sleep Disorders
  • Smoking Cessation
  • Thyroid Conditions
  • Weight Management

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Flu shot

Self-pay: $20-$30

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

Camp physical

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

COVID-19 PCR test

Self-pay: $120

Rapid COVID-19 antigen test

Self-pay: $170

Base office visit

Self-pay: $70-$120

Paxlovid

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

90(See all locations)

Overall rating

Highest rated for

Timeliness

3.8

Bedside manner

3.7

Recent Patient Review

"I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic."
See all ratings and reviews

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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