Urgent Team is one of the best urgent care providers in the United States. With 90 locations across 63 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.
Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic.
My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot).
My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
I was running a high fever, had a cough and high mucas in most of my coughs. I was examined and given a covid test that I preferred. It was negative which I believed would be, I was x-rated and pneumonia was ruled out. I was told I likely had a serious sinus infection and was given prescriptions for strong anti-biotic, cough pills and something to dry up the mucus. Very satisfied.
Was very busy and a long wait but I didn’t care because I was really sick and everyone else was closed! Will go here from now on because everyone was very nice and cared. Very good Urgent Care I think.
This is my favorite place to get care with fast and friendly staff. I use both urgent care in conway but this is my favorite one. I love the solv appt for every thing, so much easier.
Everything was so nice it is a good place to go to everybody is is sweet and take care of you and you don't have to wait no long time good place to go Baptist health urgent Care Merry Christmas and a Happy New Year to everyone 🎄☃️❄️
I feel like we got into the back in a decent amount of time. Scheduled appointment was *** and we went back around ***ish.
The nurse/tech in triage was a little aggressive and never made eye contact. But did his job. I will say, I did not appreciate him trying to rip off the blood pressure cuff off my 3 year olds arm and a shocking my child.
The APN was very to the point.
I understand it’s an urgent care but it was definitely a different experience then the pediatricians office.
Today was my 3rd or 4th trip to urgent care, 3 of those because I could not be seen in my PCPs clinic. Each time, super friendly and professional staff, extremely clean. Not one person acts too busy for you, from the moment you walk in until the time you say goodbye to the provider. Excellent care each time!
Had a DOT Physical. Outstanding service staff was very professional and friendly. Went very smooth. Highly recommend this clinic for anyone needing a DOT physical…
I came in before lunch to have Covid tests. The quick test said I was ok. The PCR test is the one I really need results from. I was told that I would be called with the results, but I haven’t heard anything yet. I REALLY need the results by 10 a.m. Saturday December 11th!
I was well cared for at Urgent Care. The staff is as friendly and the APRN was thorough. I would recommend this Urgent Care to anyone. Wait time was a little slow but there was only 1 APRN and the wait time was expected. It would be a good idea to hire another APRN to help out.
The nurse practitioner that I saw was very nice, and very knowledgeable in regard to my respiratory infection for which I was being seen. I am very pleased with her treatments that she provided, and I would certainly see her again in the future. The wait time wasn’t terrible, but it could’ve been a little faster in order to help ease my symptoms. Overall, the Nurse Practitioner and staff, and the facility, are on my definitely would recommend list, to anyone else that needs urgent care.
I was able to get in first thing in the morning, and everyone was so nice and friendly! The receptionist was knowledgeable and sweet. The nurse was AMAZING and very skilled with administering the strep test! Buffy was compassionate and efficient! No complaints, and I would whole-heartedly recommend this clinic!!
Had drainage fever and cough got in today had tests run and was told they would send the medicine to pharmacy good service the next day I called for results of Covid test that was negative I asked a question about the yellow mucus I was spitting up the nurse was real short and said that is normal. I don’t think so. Had to go to my regular pcp to get proper care .
Been having side pain for 2 days. Came in when starting having sharp stabbing pain from time to time. Took urine sample and told me everything looked good. Didn’t really say what they thought it was just asked me if I have old medication at home for IBS. Never physically checked to see if I had tenderness. Was quite disappointed in the care I received. They seemed so focused on my IBS and nothing more. I’ve had IBS long enough to know my symptoms and if I have a flair up. Would have not come in if I knew was due to IBS.
We’ve had flu like symptoms for almost a month so our pcp said it’s time to get checked out and his office was very busy. My wife and I came and the nurse checked us out-your APRN came to talk to us-here’s where everything going south. I was the one examined and then we were dismissed-we were waiting for more to be examined too since she had the same symptoms, but that didn’t happen. We were confused but went out to our pharmacy where the Rx s weren’t ready. I sat in the sweltering heat and felt I was going to faint so I came in. After 1.5 hours, the drugs weren’t ready so I called urgent care back and was told they called in everything right after we left. We went back inside where a good crowd had gathered-nearly all the pharmacists were working on it, and a trainee actually figured it out. The meds had been called in for my wife even though she hadn’t been seen. They were all trying to think of what to do to get us outta there and going home. I still don’t know if I have the right medication, I don’t feel better today. And my wife isn’t taking anything. So, depending how close they all look through their paperwork, we still don’t know how we are, but your staff is friendly and we’re still sick. I don’t know how all that happened, I’ve been there before and no problems that time. Were confused now, we don’t know who those medicines were intended for so we’re not using them-and we’re out $44.00 to boo! It wasn’t a good day
Pulled a muscle in my back and the staff and PA was very efficient, listen to me and gave me prescription she felt would help me. Plus instructions on heat and icing back.
Woke up my jaw was swollen checked into Baptist Urgent Care North was seen quickly thanks for always being caring Jeanette,Crystal and the front desk lady love how they listened to me and determined how to care for me.
The APN was prompt, friendly and very knowledgeable. The staff were great also. I tried to schedule online but kept getting a message it wasn’t working at that time. I called and made an appointment.
Was in last week with the flu took meds and got up this morning feeling terrible so went to Sherwoods and the receptionist and the check-in guy and Dr Tim were awesome would highly recommend
This clinic never disappoints. Stay is knowledgeable, friendly, and I rarely Have to wait past my appointment time. This is always our first choice for a Dr visit.