This clinic is rated highly in patient reviews and ratings
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Highly Rated
The staff at Ellington Urgent Care are really caring and professional. I felt that Aldo Servello provided excellent care, listened, answered questions and made me feel confident that he prescribed the appropriate treatments.
This clinic is rated highly in reviews for their friendly staff
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Friendly Staff
The entire staff was friendly and helpful. Check in was easy and quick and all wait times were reasonable. About 5-10 mins in the lobby and about as long a wait for the PA after the. It’s took all my vitals. All questions answered.
This clinic has shorter than average waiting periods
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Short Wait Time
The care at this Urgent Care is exemplary. From the front office staff to the doctor, the center is friendly, professional, knowledgeable, and helpful. The follow through is better than the majority of medical offices I’ve experienced. What a resource to have in our neighborhood!
Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.
This clinic has shorter than average waiting periods
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Short Wait Time
I had been dealing with eye irritation for a couple of days prior to making an appointment. I went online to schedule an in person visit, but I had to really search out appt times, as virtual options were offered first. I waited 30 minutes in the waiting room before being called in by a nurse. She was very friendly, took my vitals, and left. Then I waited another 20 minutes for the provider, who was also friendly but in the room for all of 2 minutes. She diagnosed me then left. Waiting almost an hour for a scheduled appointment was absolutely ridiculous.
I do not normally write reviews of any sort, good or bad.
However, our experience being here HAD to be recognized.
I dont think I have ever come across this level of care.
It was STELLAR.
My 17 yo daughter had been really unwell with a really bad head cold and really really uncomfortable throat and tonsils. Ran all the usuals, and not so usuals, and everything determined to be viral. Noticing how truly upset and uncomfortable she was, they did not stop there.
Dr Gordon and his staff made sure she was at least going to feel better real soon.
I could not be happier with the presence of focus, attention and bedside manner this Dr and staff showed us.
KUDOS! You guys are true standouts to treatment above and beyond.
Thank you.
1459A New Britain Ave, West Hartford, CT 061101459A New Britain Ave
Open until11:59 pm
Mon12:00 pm - 11:59 pm
Tue12:00 pm - 11:59 pm
Wed12:00 pm - 11:59 pm
Thu12:00 pm - 11:59 pm
Fri12:00 pm - 11:59 pm
Sat12:00 pm - 11:59 pm
Sun12:00 pm - 11:59 pm
4.87(779 reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
Experience exceeded my expectations. The friendliness of front desk staff and medical assistant was excellent. Was seen in a timely manner and felt confident that the care given was appropriate.
Yes, a 5 star review.
I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.
I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.
282 Washington St, Hartford, CT 06106282 Washington St
Open 5:30 pm
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
SatClosed
SunClosed
4.39(480 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.