Find Hepatitis test
in Ladson, SC.

This staff is professional as well as knowledgeable.

Walked in!! Staff great!! Care was excellent.  You have to learn to be patient!! If you don’t have any patience stay at home!! I would  recommend this provider. Roper is a great facility, wherever you go.

My leg is infected/red and multiple sores. The staff took care of me in a gentle manner. I know I received the best care possible. Everyone was great. I already recommended proper express to several friends.

Scheduling and check in were fast and easy. Staff were friendly and knowledgeable and explained everything really well. However I’m still waiting for someone to call me about my lab results and to make sure the antibiotic I’m on is the right one. Lab results were posted thurs at 4:20 on my chart portal, I called the office on Friday, Today is Sunday and still no phone call. That’s unacceptable.

It was a positive experience from beginning to end. The staff, the Nurse Practitioner, knowledgeable, & friendly.  I highly recommend this practice.

To the Owner: please remember that your front line people represent your Center as a first impression. If you call and the receptionist gives you a negative attitude bbecause you asked a question that required more than a yes or no answer, she sighs and says "ok, I'll check" you already get the impression that this is not a top notch Center willing to find the the information you are requesting without sounding like it is an inconvenience. Is an online check in a feature you offer? I cant tell. Your web site mention in one ad but not another and your staff doesnt mention it. Your front line people must be equally receptive to telephone and in person inquiries. They need to realize that they work for the patient and family foremost. Also, if you have been referred to an online schedule to see which doc or PA or NP is working, then it should be much easier to locate and it should be user friendly to decipher. It is not difficult to design a simple staff schedule intended to assist patients rather than one designed for staff. Since you are listed as primary care, your patients should be able to find out if "their" doctor is on duty, quickly and easily. With a few changes, your Center could be consistently rated 5's. I have been a nurse manager most of my career so I hope you see my suggestions in the positive light they were intended. A little privacy at the check in desk would also be appreciated by most patients. Thank you for providing space for patients & families to comment.