RSV Test near me
in Chelsea, AL

My experience was decent except Yolonda at the desk for check in. She was rude, snappy, and unprofessional. I complained about her time with me and she told me to just pay and move on. I continued to say she was being unnecessarily unkind and she said she didn’t have to be kind and that her being snappy was not a problem because I didn’t know what she might be going through. She infuriated me and when I asked for upper management she told me to Google the number and would not provide it. I plan to escalate the matter.

I don’t think it really matters to book an appointment. I booked for 10:45a and wasn’t seen until 12:30p Perhaps this was one of those unusual things like too short of staff. I was charged $50 twice because the first card I used they told me there was a glitch in their system so I used another card only to find out that the first card went through. I am still waiting on reimbursement from January 5. I spoke with Kiara and sent her the documentation showing that they received both payments. I have yet to hear from her as of January  21. This is unacceptable and poor customer service!

I did a walk-in, so the scheduling wasn’t an issue at all. The staff was friendly.  They appeared to work very well together, and knew what they were doing.   They were confident and competent and efficient in their duties. I appreciate the provider for reminding me that I needed to lose weight(ha ha ha), as if I didn’t know that already. Nevertheless, he’s right and I am and have been working on it. Otherwise everyone was nice friendly seem to work as a team show that they were confident and competent in what they were doing. Overall good experience. Good work Team!!!

The guy at the front desk was very helpful with an insurance problem.  The nurse was very friendly.  The doctor was great and explained everything that I needed to know.

I went in to get a TB skin test on Saturday. They are open 7 days a week, super convenient. All staff were courteous and helpful. I would recommend this provider.

Everyone was fantastic. The check-in was easy, the nurses were personable, and caring. The doctor took his time.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.