Book urgent care & walk-in clinics near me in Washington Grove, MD

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

I was referred by my son’s teacher to go to this peds urgent care when he was sick and wasn’t able to see his own peds doc on the same day. The urgent care took my son in as a walk in. The urgent care peds doc really listened and cared for my son. We didn’t wait very long either! If I could give it 10 stars, I would! Highly recommend this place for the little ones with same day urgency!

I didn’t get seen til after 2, but my appt was 115. S with every doctor visit, I wish the timing was realistic. Medical Staff were kind and concise.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

They were closed. I booked two appointments online via Solv and got there just for them to be closed.

I care was excellent, explained well .

The staff was beyond amazing and so wonderful!

I walk in and I finish so early staff is so nice and doctors are very coprative excellent