Book urgent care & walk-in clinics near me in La Vernia, TX

Unfortunately, I had a very bad experience at this location. The pediatrician/NP was great and I have no complaints about the medical provider, but the front desk staff was extremely rude and unprofessional. There was absolutely no courtesy or respect in the way we were spoken to. As parents bringing in our children, we should not be made to feel like we are an inconvenience or be talked to like we're garbage. I especially had a poor experience with the woman at the front desk who wears glasses. The customer service was unacceptable. We also accidentally left a pair of glasses behind, and instead of the situation being handled professionally, it added to an already frustrating experience. I would recommend going to the Fredericksburg location or another Little Spurs location instead. The medical provider here was good, but unfortunately the front desk experience was enough that I would not return to this location because that front staff is absolutely so rude. Hire bettet front staff with good customer service prople

Scheduling the appointment was easy. Wait time was not long. Staff was super friendly. Everyone was understanding and got meds ordered from the nearby pharmacy immediately. I have been to this location before and I always have a positive experience.

Went to ER scheduled ER follow up that day was a heavy storm called to verify and even though I got the text message for the next day, they did not see me on the schedule and made me wait till the next available in an agonizing pain left several voicemails. You never got a callback from management as requested.

I needed a pre- employment TB Skin test. Scheduling was a breeze. Arrived checked in Receptionist was very kind , gave accurate instructions. The staff was outstanding!!! I would definitely reccommend and return if necessary. FOLLOW UP RESULTS WENT SMOOTHLY 👍😊

Scheduling was easy, I did it the night before. When I arrived, I was 2nd in line according to their link, and there didn’t seem to be many people there. Still, it took over an hour to be taken back and nearly 2 hours when all was said and done. This is my Urgent Care clinic of choice, but I’ve never seen this doctor before and it’s never taken this long in the past. Still, I would continue to use this clinic. Staff were friendly and my prescription was sent to my pharmacy promptly.

I just wish there was a better way for the older people who are not tech savvy to check in