Professional Ear Wax Removal
in Roanoke, TX

Wait time was less than 10 mins, staff very friendly & helpful

I had such a great experience at AFC Urgent Care! I called this morning to confirm that they accepted my insurance, and I was so relieved to hear that they did. It has been incredibly difficult finding a healthcare provider that accepts my coverage, so hearing that was already a huge relief. The front desk staff was extremely kind and helpful over the phone, which made a great first impression. Scheduling couldn’t have been easier since I was able to walk in the same day without an appointment. When I arrived, it wasn’t busy at all, and the check-in process was quick, simple, and completely hassle-free. Everyone I interacted with was friendly, welcoming, and professional. What I appreciated most was how comfortable they made me feel and how attentive they were to my concerns. They took the time to listen and address my needs without making me feel rushed or dismissed. Finding healthcare can already be stressful, especially when dealing with insurance limitations, but the entire team made my experience so much easier. It’s refreshing to find a place where the staff is genuinely kind, the process is convenient, and the care is attentive. I would absolutely recommend this location to anyone looking for a positive, stress-free urgent care experience. Thank you to the AFC team for making my visit such a pleasant one! I would definitely recommend this provider!

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.

Good experience, would use again and recommend to others.