COVID testing & Rapid testing near me in Bangor Base, WA

I needed to change my appointment from noon to first available and they were very accommodating. The care was thorough and caring.

Starting with Sylvester working hard to set appointments and dealing with my laptop not connecting to my Doctor Sarah for the first time ever I feel heard and respected. From torn tendons to acid reflux I’m given the best care. I’m listened to. This is really a great facility Prescriptions are filled quickly, labs clearly explained it’s amazing

This is how testing should be. This was easy, quick, essential paperwork only, friendly, efficient, sanitary, and the staff were amazing. Whoever put this place together should tell the soulless leaders of the us hospital system how to Covid care right. Also I was out before my text to tell me my wait in line came through.

The first person i spoke to to get checked in was somewhat rude in the sense that it seemed like she didn’t believe me. however when it was time to be seen by the dr and finish check in, the medical assistant was amazing in that process. the medical assistant with the brown hair is great. the dr was amazing as well and made me feel heard.

I was able to get in right away, zero wait time. It was incredible! And I’m so thankful I did, turned out to be very serious, including a hospitalization. So happy I didn’t have to wait anywhere else. Definitely returning only here in the future.

Requested support for two issues, and they heard and documented it.  I told the front desk and the check-in nurse about the two issues, but the doctor only addressed one issue.   The time they allotted for support was very short for an 8 Am check-in.  I assume 30 min but doctor time was around 10 min or less I’m going on an international trip in 7 days and wanted to ensure my primary illness was addressed.  I asked questions, and the doctor said, “You have three minutes.”   I didn't get all my questions addressed and had to ask the nurse, who felt it was important and asked.   I don't know why they ignored my other issue when I addressed it twice to two staff.  I will still go back and use their services.

The staff at this Indigo Urgent Care are always so friendly and listen to all of my concerns. I’m autistic and can have a lot of difficulties going to the doctor, especially when it’s urgent so it’s nice to have a friendly/safer place to count on when unforeseen circumstances arise. I was helped by an RN or ARNP training today, I think her name was Lindsay Grahan. She did a great job and I’m very thankful for her help/support.