Professional Ear Wax Removal
in Bryn Mawr-Skyway, WA

Dr Munson was wonderful, kind and helpful. Thank you for the quick support this morning

From calling to scheduling an appointment everything went very good, entire staff was very polite and caring.

Dance thumping music waited 2 hrs. 250 bucks just to get antibiotics??

I took my son in for Urgent Care. Even before I got to the clinic, Amber and the rest of the staff were very accommodating and caring, being effective and efficient. Thank you!

I had an issue that needed to be addressed quickly. I was very happy to get an appt right away when they opened. Staff was professional and very nice. Clean, quiet environment.

Went in for back injury with severe pain and over all feeling not well left in the same fashion was given muscle relaxers for pain as I explained that it wouldn't help still have tremendous pain so I feel as if it where just a waist of time still can't sleep and the pain is still intolerable only to have to wait a whole month just to be seen by specialist all the while suffering tremendously in pain the whole reason for my visit really didn't help at all

The doc and other staff were really nice but a couple things. First, once we got all the way home from appt, the doc called and asked if we could drive back because he forgot to check lungs and heart. We don’t live super far so we did, but it was pretty inconvenient and also felt really odd he just forgot these basic things. Second, he was diagnosed with a concussion but the note we were given for school was really weird and didn’t even mention concussion - just mentioned the accommodations he would need for a concussion… the school nurse was going to call for more clarification because it was written so odd - but this caused more work for everyone so not sure why it wasn’t written clearer from beginning. Other than those things it was a good experience and the doc was caring and friendly.

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.

While every other urgent care within 10 miles had 2-4 hour wait times, I was able to make two immediate back to back appointments for my kids. When car troubles set us back 15 minutes, I called ahead and was treated with kindness and compassion. Both Dr. An and the person who checked us in were warm, welcoming, and took the time to listen to and speak with my children and not only me about their symptoms. I am so thankful to have found this clinic and highly recommend them!