COVID testing & Rapid testing near me in Federal Way, WA

The staff at this Indigo Urgent Care are always so friendly and listen to all of my concerns. I’m autistic and can have a lot of difficulties going to the doctor, especially when it’s urgent so it’s nice to have a friendly/safer place to count on when unforeseen circumstances arise. I was helped by an RN or ARNP training today, I think her name was Lindsay Grahan. She did a great job and I’m very thankful for her help/support.

Waited an hour to see provider everything else about clinic was great!

Walked in early morning on a Saturday and was able to be seen quickly. Staff was pleasant. Would definitely recommend!

I was able to get an appointment on the same day with almost no wait time.  The staff were very friendly and the facility was clean and comfortable.

Had an intense ear ache and needed to be seen asap. I was able to schedule an in-person appointment without delay. A virtual was also available if preferred. I appreciated having that option as well. I was seen quickly and got the treatment and meds same day. I'm feeling much better already!

I was happy with the friendliness and professionalism of the staff.And got the help I needed.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

Have had a pinched muscle/nerve affecting me for a few days so made an appointment to get it checked out. I have a regular doctor but no appointments are available for months. Got an appointment within 2 hours and left with some good advice for follow up care and a referral for physical therapy. Office was mostly clean (I used to have a job cleaning houses so I notice absolutely everything). Staff members looked me in the face when talking to me. For the short amount of time they have available to spend with each patient, they conveyed actually caring about what was happening with my concern.

I really love the staff here. They make you feel cared for and important.  Michelle was our MA and was especially helpful. If there is anything I don’t like is the wait. Appt. was 4 pm, came in at 3:30 because we were able to. Got into a room at 4:40, and left at 5 pm. These guys are working to get people in as soon as possible-I saw that. I guess it’s the nature of the urgent care, as more urgent needs come in and they need to be seen right and then. All this said, even still, I would highly recommend this place to family and friends, letting them know, about the nature of waiting at urgent care places. It’s a gamble.

The PA who “treated “ me was the worst provider I have encountered in 40 years. She wouldn’t listen to my personal experience with sinus infections and resorted to lecturing me on sketchy subjective information.  She did not perform any physical exam whatsoever. I have had positive experiences at this UCC. I hope you monitor this provider for quality of care practice patterns. Not impressed and would not return for care with this PA.

Dance thumping music waited 2 hrs. 250 bucks just to get antibiotics??

Starting with Sylvester working hard to set appointments and dealing with my laptop not connecting to my Doctor Sarah for the first time ever I feel heard and respected. From torn tendons to acid reflux I’m given the best care. I’m listened to. This is really a great facility Prescriptions are filled quickly, labs clearly explained it’s amazing

The provider and the stuff are super nice The Dr was fantastic she took her time explaining

This is how testing should be. This was easy, quick, essential paperwork only, friendly, efficient, sanitary, and the staff were amazing. Whoever put this place together should tell the soulless leaders of the us hospital system how to Covid care right. Also I was out before my text to tell me my wait in line came through.

Requested support for two issues, and they heard and documented it.  I told the front desk and the check-in nurse about the two issues, but the doctor only addressed one issue.   The time they allotted for support was very short for an 8 Am check-in.  I assume 30 min but doctor time was around 10 min or less I’m going on an international trip in 7 days and wanted to ensure my primary illness was addressed.  I asked questions, and the doctor said, “You have three minutes.”   I didn't get all my questions addressed and had to ask the nurse, who felt it was important and asked.   I don't know why they ignored my other issue when I addressed it twice to two staff.  I will still go back and use their services.

Staff was super friendly. Office was clean. The doctor didn't seem to be concerned with anything I had to say. Probably wouldn't recommend to anyone else