Professional Ear Wax Removal
in Mercer Island, WA

The scheduling was easy. The lady in front desk was nice and approachable when I checked in. The staff are nice and friendly. I don’t Iike how  Dr. Dieter Eppel checked my kid. His bedside manner is bad. There’s no instruction when he do a procedure( e.g checking the ear and mouth). My kid likes going to the doctor but he got scared with this doctor. Instead of instructing the kid to open his mouth, he pinched the cheek and not saying any word to the kid. He is unfocused. He asked the same questions for at least 3 times. Definitely not recommending him.

Easy getting an appointment, wait time was minimal, staff very friendly and helpful. Overall a great visit. And there was after visit follow up call to see how I was feeling. Much appreciated.

Had an inflamed left foot and was looked at by the doctor in a very reasonable amount of time.

I hesitated all week about going to my local indigo, but with everyone in the household sick, I knew I couldn’t put it off any longer. Taking two kids under three along made it even more daunting. Without an appointment, I opted for a walk-in and was the second person through the door. Surprisingly, I was seen within 5 to 7 minutes of opening. The staff was friendly, the place was spotless, and they were especially kind to my kids. Overall, it was a smooth and pleasant experience. I’d definitely recommend it and will likely be back sooner than later, given how toddlers tend to pick up every germ in sight. Stay well! And thanks again indigo star!! ⭐️

I was able to get an appointment within 2 days. Waiting time was less than 10 minutes, and KC (ARNP) and Nursing Assistants were terrific! Would highly recommend!

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.