Professional Ear Wax Removal
in South Prairie, WA

Very professional and ideal for urgent care they’re the best and thank you for all that you do for our community! Keep up the good work!!!

Scheduled the appointment 24hrs ahead. Was feeling really miserable. Unless someone else is critical, I thought appts were supposed to be honored ahead of walk-ins. I had to wait 45 minutes to be seen. Everyone was very nice, I just felt I should have been seen in a more timely fashion.

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.

Came in with a pretty awful gouge in my shin.  Staff was kind, patient and gentle as they cleaned up and stitched my wound.  Was so happy I went to indigo vs the ER.  Got right in and was well cared for.  Returned to get stitches removed and had an equally good experience despite the reason for being there.

While every other urgent care within 10 miles had 2-4 hour wait times, I was able to make two immediate back to back appointments for my kids. When car troubles set us back 15 minutes, I called ahead and was treated with kindness and compassion. Both Dr. An and the person who checked us in were warm, welcoming, and took the time to listen to and speak with my children and not only me about their symptoms. I am so thankful to have found this clinic and highly recommend them!

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care