Professional Ear Wax Removal
in Tacoma, WA

I’ve been here two times for the same issue & both times I’m told different things. The first time, my throat swab was not sent out for culture even though my tonsils showed signs of infection. This time I had to ask for a culture and was told that there’s not going to be any info since our tonsil have natural bacteria… and then I was told I have seasonal allergies, but I’ve been in bed for 5 days with my symptoms getting worse. Today I was called to be informed that my swab was not a good enough collection and I’ll need to come back to redo it. It’s such an inconvenience for someone who is sick and has to take public transportation. I feel like I’ve wasted my time and should have gone to a different urgent care.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

Well, being able to check in with out actually talking to anybody is amazing everytime. I love the fact that I can have Add my insurance and my identification in the app. Prior to arriving. So I don't have to do anything. Just Park Somewhere in the lot. And then I can check in without leaving my vehicle. So then I can just walk inside and sit down. I'm already checked in. Roughly about 10 or 15 minutes early you can use the app to check in as long as you're in the parking lot. Then usually with in a 5 or 10 minutes of me waiting in there lobby theyll usually take me to the back room and start taking your vitals. and asking you the reason for your vist today and other inmoortant stuff! Shortly after she leaves, maybe 5 to 10 minutes later, a doctor comes in checks me out and will give there best diagnoses, prescribes me something if needed, And provides a prescription, or A recommendation to someone else or will ask what pharmacy I would like it sent to whether the one on file or a different one. And then send me on my way. I think the longest I've ever spent in an indigo is 45 minutes and that was in and out with a prescription. I find it's easier if say either call in the prescription themselves. Or you call it in as soon as you get the car. When most of the time, it's not a long way when you get to the pharmacy which is a bonus I think. Also, if they suggest that you go into the air, ask them to call ahead and let the ER know that you're coming and that you're on your way. That also helps a 100% faster with already, putting you in the line so when you show up. It's less time you're in a waiting room. Sometimes they immediately take you back. I believe that's an extra. I'm saying that they go out of their way to help. They're patients get through in seen faster. Which I believe is a nice courtesy of them Going Out there way to make sure that you feel better faster and get see abruptly. What's strongly recommended any in the Indigo urgent care Facility Over any other facility. I will always recommend this despite if the person says that they already have a clinic that they go to I strongly suggest going too one of these urgent cares versus your regular Physician/ clinic Any day? I also really love the fact that all the records are in a twined. With all the hospitals records so they can pull up your whole record. Turn all the hospitals cause they're databases and/or twine together, which makes it a 100% easier. To already look at Have all your records in the Palm of their hand. And you know what's going on with you up tell this point really helps move things along a lot faster when they don't have to ask a whole bunch of repetitive questions. That you have told a bunch of doctors before. And my chart app is terrific with having all of your Records from All the previous places that you've been weather, it's Providence. ISHD or Whatever the dentist, whatever places in Bellevue so Dentist/physician office.this adds to the fact that you Receive quick and efficient, help that make sure you are In-N-Out. Quickly and I will always recommend this VS the ER or any other facility weather it's Swedish or providers or what ever Indigo will guarantee Get you in and out and back home so you can rest faster than any other facility out there. Sometimes I'm even surprised with how fast I get taken of the back scene given prescriptions and send on my way. By far the best clinics I've ever been to. Even will offer you something to drink while you wait which I don't think any of them do other than this one. And UW in Seattle

Came in with a cough and wheezing. Got a chest x-ray and was on my way with meds within an hour. Thanks Dr. Durkin and Erica for the great care!

My provider was great. She took the time to explain everything to me thoroughly. She had a great bedside manner.

Quick. With a knowledgeable Dr.

Great service great by doctor and staff.  Thank you My wait time was 10 munuted

Very professional and ideal for urgent care they’re the best and thank you for all that you do for our community! Keep up the good work!!!

Appreciated that same day appointments were available. Also, the medical assistant suggested a couple additional tests after I described my child’s symptoms, which ended up being a really good call. She was diagnosed for something different than what I brought her in for and grateful the team suggested to run other tests.

The staff is so good with my toddler. They were so patient and understanding and even provide snacks and beverages for both. It was such a great experience and will recommend them to everyone I know.

I was a walk in and waiting two hours but the staff there was very informative and friendly. Once in the room it was very quick and everyone was so kind. I would recommend this provider any day.

Jennifer was very thorough understanding my pain and explaining everything