NorthShore Immediate Care Centers are a service of NorthShore University HealthSystem, a regional health system just North of downtown Chicago with 4 hospital locations in Evanston, Glenview, Highland Park and Skokie. They currently have 5 urgent care centers under the Immediate Care Center moniker, each open 7 days a week seeing walk-in patients with minor injuries and illnesses.
Showing 18 Locations
Earlier this year I switched my Medicare health plan from Advocate to North Shore and have been extremely impressed with the level of service to quality of care. A recent visit to the Gurnee Immediate Care Facility reinforced my satisfaction with North Shore. The wait to see the doctor was less than 5 minutes and the entire staff was knowledgeable and courteous.
Great staff and the doctor. I can't say a single bad thing about the place. My visit was smooth, painless, and super fast.
Firs† time here staff were excellent everybody did a great job
Very convenient,.. excellent service! Staff is very courteous The Drs have excellent bedside manners! I can't thank them enough! I have been there several times !! and always de same!.. Highly recommend it!
After being declined by 3 other North Shore facilities, I was treated at the Immediate Care Center - Lincoln Village for an acute UTI as the last patient of the day on Tuesday, July 28th. I had the most amazing care from the team of receptionist, medical assistant and nurse practitioner. I was welcomed by the smiling receptionist who called me when it was time for me to be seen while I waited outdoors. She gave me a specimen cup when I re-entered so that the immediate results would be ready. The medical assistant took my history and vitals and was also extremely pleasant and responsible. And Amy Westlake Milroy, APRN, was amazing -- so professional and friendly. She reviewed and discussed my medical and prescription history, explored other possible reasons for my discomfort, and examined my heart, kidneys and abdomen for possible complications. After obtaining the specimen results, she agreed with my presumption of infection and forwarded my prescription of choice that looked from my history that it would be sensitive to this infection to my pharmacy. I was able to start on the meds in just an hour and am so grateful.
Courteous staff from receptionist to medical personnel. Short wait time in the lobby, though that will probably vary in flu season. Medical attention was prompt, thorough, and effective. For me, an excellent first experience at this clinic.
Went on a Sunday and was seen very fast by nurse practitioner. She was kind, understanding and prescribed meds to help until I could see my primary Dr. Very convenient and clean.
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.