University Hospitals is one of Northeast Ohio's largest and most respected health systems, and they operate more than a half dozen urgent care centers within their UH Urgent Care Centers division. Patients receive care from Board Certified physicians seven days a week with no appointments are necessary.
Showing 1 - 20 of 21 total locations
Very friendly staff. Doctor was a good mixture of serious and humorous. Although the wait time can be a little long, I think it’s more of the frequency of visitors dictating the staffing needs. At a time like this, with an extreme amount of fear rolling around with this new virus, I felt they were great at calming fears instead of stroking them. Plenty of room to spread out patients, and from previous visits I know the doctors are willing to go above-and-beyond to make you feel like family. Excellent doctors!
I arrived at 1:30 pm for a 1:40 visit. I did not feel it was busy. I left after 3:30 pm. Does that seem right?
I had an appointment scheduled for 10:30 and didn’t get seen until 12:30. The walks in went before me. If I would have know that an appointment didn’t matter on wait time, I wouldn’t have made one. The website constantly was saying I was next, but I wasn’t.
Excellent - Great doctor - Would go back if I had another problem.
Danielle was awesome and super friendly! The doctor was personable and had a great sense of humor! Overall I’m very pleased with how things went!
My first time, , I was very impressed! Doc was excellent! Will most definitely use again!
My overall experience was excellent as far as staff and facility was concerned. My main concern was that patients weren't required to wear masks. For the safety of staff and others, all people should be required to wear masks, or should be asked to leave.
The wait time was awful .
2.5 hour wait at the North Olmsted branch. Doctor and nurses were great. Doctor apologized for the wait.
Ashtabula Health Center was great during the pandemic!
No wait time. Quality care.
Excellent attention by all staff, technicians, nurses and especially my PA – C (Miss Kelly Christean)
All the doctors and nurses were wonderful had a wonderful experience I was very sick and everybody was very helpful and I had a nice room and the doctor said I had that were given to me were awesome and thank you I just think you have at the best hospital going in Cleveland
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.