Urgent Team is one of the best urgent care providers in the United States. With 90 locations across 63 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.
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My husband and I had just arrived in Hot Springs for Thanksgiving when we learned we had been exposed to Covid, and required testing. We knew Arkansas as a very conservative state, and - since we're a same sex couple - we were anxious about the service we would receive. But the nurses at MedExpress Urgent Express were gracious, friendly, and efficient. They treated us with thoughtfulness and conviviality. In doing so, they were not only a credit to MedExpress, but to the entire state. We were so grateful.
We showed up at almost closing time and yet everyone there took super care of me and we’re very kind and very knowledgeable we have been there before and sure what would be the only urgent care clinic we would use
This was my first visit to Sherwood Urgent Care. From the moment I walked in, I was treated with kindness and professionalism. When one does not feel well, a kind smile can make all the difference. I would highly recommend, and I’m very thankful for their care.
Sherwood Urgent care has become our go-to for our family. Everyone there is always so nice, even when I know they have missed lunch and the wait line is long. We are thankful for the care we receive there- always.
Friendly staff. Although very busy my wait time was not that long. I was visiting from out of town and needed to see urgent care. Happy to have found great service here.
Bought my Mother in with fever. We had been to Arkadelphia Walmart to get 2nd covid shot and she had fever. Nobody in Arkadelphia would test her for covid because her dr is in hot springs and they were closed. They got us right in and tested for covid and uti very quickly. Ended up uti! Thank you all for being so sweet!
Second visit to this facility. First experience was awful (in January I was the patient), but this time (my daughter was the patient) was polar opposite. Wonderful experience! Great all the way around! I WILL return if we need urgent care.
Just moved to town and needed my b-12 injection and haven't gotten a dr. yet. So when i picked up my prescription at Walgreens went to urgent care and was able to get it there ! So helpful !
Everyone was super friendly and I felt like I knew everyone for years. They were really sweet and easy going. Just had a DOT physical. They were on it and I told them about how professional they were and have referred several people since today. 👍
All the staff was friendly & was pleasant to deal with. It did take 2.5 hours to get a Covid test. When I checked in it said there were 3 ahead of me. Seems a long time to me.
I was not impressed with the medical care or lack thereof in my visits. I went to the clinic Sunday and ended up back in the clinic Thursday (my 2nd visit was slightly better than my 1st). I only went back to this clinic because I was tested for Covid on my initial visit and I wasn’t interested in starting that process with another clinic. Covid testing was their only priority. Patient care and compassion was non-existent in my first visit. I understand the concern in over-prescribing antibiotics but at least test patients for other illnesses to provide compassionate care and answers. Telling me to drink fluids and alternate fever reducing medication is not the medical care I need to pay you to hear. I will not return.
201 Airport Rd, Hot Springs, AR 71913201 Airport Rd
Open until 6:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.86(4.2k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
I tried to book online but was unable to do so. I went in anyhow, and the receptionist greeted me, took my information and responded that I would be seen. The nurses aide was friendly, caring and very outgoing. The Dr. was friendly, efficient and very caring. I would highly recommend this service to anyone.
3426 Central Ave, Hot Springs, AR 719133426 Central Ave
Open until 6:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.89(810 reviews)
This clinic has shorter than average waiting periods
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Short Wait Time
Overall terrible experience. Staff were helpful and friendly while I was there. In and out super quickly. However, they did not actually call in the prescription, so I didn’t get the much needed medicine. By the time the pharmacy figured out they weren’t getting the prescription, Urgent Care was closed. We called first thing the next morning, and they said they would resend the prescription. When I called back TWO AND A HALF hours later, they had not sent the prescription yet. It took forever to get through by phone. When I did, the staff was less than friendly and unhelpful. The new nurse practitioner said she “just sent it in” and told me the were very busy. She did not listen to my concerns nor did she consider calling in the prescription rather than sending it digitally, which my pharmacy recommended since they were not receiving it. The nurse practitioner admitted that they were having trouble with their system. I called my pharmacy back and they still did not receive the prescription. My pharmacy closes at 12:00. We started trying to get the antibiotics at 9:00. As I sit on hold again, I’m figuring that I will not get the prescription before they close, so hopefully I won’t die before I can try again Monday. Worst medical experience of my life.