MultiCare Urgent Care Locations in Quilcene, WA

Great experience, super gracious staff all around even swamped by demand with Covid testing and dealing with high volume of walk ups like me. Being able to check my appointment waitlist status in Solv and not need to spend all day on site hoping to make the cutoff is 👍👍👍 - all healthcare appointments should be like this.

I was a walk in on the first day open after New Years - the clinic was slammed with Covid testing. I checked in and went home to receive a text to come back six hours later. I understand why the delay and was happy to go home rather than sit and wait. Interactions were all positive and professional. I recommend.

I was able to get in for my Covid test same day.

I was able to get in for my Covid test same day.

48 hrs. To get a Covid test, but glad I could get in

I was a walk-in for a Covid test. The staff members were all kind and helpful. I only waited an hour and a half for my test which I consider excellent for the high demand and a Sunday.

The staff was amazing dealing with all the Covid 19 testing and the massive number of people visiting

My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.

Staff was extremely friendly and professional, despite a very large workload from walk-in patients. Another location may need to be added in Gig Harbor to alleviate the patient load. (Or, this might have just been a post-holiday surge on a Monday morning.). The wait time as a walk-in patient was long (several hours), but I WAS seen the same day.

We are ages 73 & 78 & didn’t feel well. We didn’t know what to expect & was uncomfortable in our new situation, unfamiliar environment, possibility of contact with really sick folks. We had been exposed 7 days earlier to a confirmed Covid positive neighbor. It only took a minute or two - for the receptionist to put us at ease. Respectful, friendly, clearly overqualified for the position. We had done the paperwork on line, a little challenging for us “OG’s” (old guy & old gal) the medical assistant was equally as GREAT! Then the Dr. came in continuing the wonderful care & attention he detail & was so gracious. Never been to this facility or any on Christmas Eve. Of course they were swamped with all manner of health issues & took it in gracious stride. Carole & Irv ❤️🙏🏻🧑🏻‍🎄🎅🏻 Insurance paid the $500 for testing.

I loved the fact that as a walk in, I could go home and be altered when it was time to come in. All the staff were wonderful from the front desk, to our intake to our visit with the PA. Everything was explained well and any questions we had were answered throughly. Would definitely recommend this clinic.

Wait time was much better than a previous experience at different urgent care. Was treated quickly and with care. Would recommend to anyone in the area.

I broke my leg and tried to get services in several other clinics but was turned away. This clinic gave me an appt on the same day I called. All the staff was friendly, polite, and professional. They were a bit busy but good at managing walk-ins, super urgent, and appts. I highly recommend them for true urgent care needs.

Everyone was friendly and got me in fast. Dean Ngo was who I saw and he was amazing.actually cared about what I had to say. I have a severe sinus infection and it was the first time I was ever given the option to do a culture to find out the exact bacteria to get the right antibiotic. That is the way it is supposed be. I had to share this because it seems hard to find drs or np etc that take the time to listen, do a thorough exam and care anymore.

This was my first appointment with Indigo and I will now be making them my primary care. Next to no wait time, very friendly and knowledgeable staff. My doctor actually listened to my concerns and talked me through what to do. It’s clear that this staff actually cares about helping their patients. Especially for an urgent care, it has a great atmosphere. Also, I couldn’t help but notice how clean the facility was, I mean spotless. I’ve been to plenty of healthcare facilities, and this was by far the best I’ve had in years.

It was great to get a rapid Covid test in such a clean and close-to-home location. Shortly after we got home, we already knew the results! We did have to wait about an hour and a half for the test itself, which is a little rough with a cranky toddler, but we were a walk-in, so we were just glad to be able to make it work at all.

Indigo is a brand new urgent care facility in North Gig Harbor. It is an exceptional office. The staff was efficient and empathetic. They took care of my concerns in a professional but friendly manner. The physical plant is refreshing. Pristine and modern. I am a retired health care provider and was very impressed. I highly recommend them.

The care was adequate however I was disappointed that ALL three walk ins at 8 am opening were taken before myself with an 8 am appointment and before the lady next to me who had an 8:15 appointment. Why do you bother offering scheduled appointments if you do not honor them?

Everyone was very nice. We walked right in for our covid test. We were grateful they were open on the weekend since we were anxious to know the results.

Everyone was very nice. We walked right in for our covid test. We were grateful they were open on the weekend since we were anxious to know the results.