It was very essy yo schedule snd get a time that was good for me. I checked in with ease and speed, and all the staff was really friendly and curteous. The dr took care of sll my voncerns , was hapoy to explain and answer all my questions. She gently cleaned up the infected splinter without hurting or cutting more than needed. I would tevommend any time.

Carbon Health Urgent Care, Novato

Carbon Health Urgent Care

Open until 7:00 pm

Mon 9:00 am - 7:00 pm
Tue 9:00 am - 7:00 pm
Wed 9:00 am - 7:00 pm
Thu 9:00 am - 7:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 7:00 pm
Sun 9:00 am - 7:00 pm

132 Vintage Oaks Way, Novato, CA 94945132 Vintage Oaks Way

4.69(203 reviews)

Urgent care

Lab testing

Book online

Today

9:00 AM 9:15 AM 9:30 AM 9:45 AM 10:00 AM 10:15 AM 10:30 AM 10:45 AM

Popular Clinic! Booked 3 times today on Solv.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

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