Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Urgent Care + Telehealth, Sonoma

Urgent Care + Telehealth

Open until 4:00 pm

Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
SatClosed
SunClosed
Apr 5Closed

446 W Napa St, Sonoma, CA 95476446 W Napa St

4.93(1.1k reviews)

Urgent care

Lab testing

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Today

8:00 AM 8:30 AM 8:45 AM 9:15 AM 9:30 AM 9:45 AM 10:15 AM 10:30 AM

94% of patients recommend this clinic.

My only comment is the difficulty in checking in on the phone. There should be a paper alternative.

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