Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Urgent Care + TeleHealth, Napa

Urgent Care + TeleHealth

Open until 5:00 pm

Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm
Sun 9:00 am - 3:00 pm
Apr 5Closed

2360 1st St, Napa, CA 945592360 1st St

4.88(3.7k reviews)

Urgent care

Lab testing

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97% of patients recommend this clinic.

I want to say thank you for every time every one is nice helpful I’m really satisfied with all of you

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