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in Merrimac, MA.

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

Great place will be going soon for my Dot exam soon. Friendly staff clean and helpful. Abd very reasonably priced.

My 92-year-old mother needed a chest x-ray, but had forgotten her cell phone, which is typically needed to register for an appointment. Kasey at the front desk was so patient logging my mother in manually and helped ensure that my mother got in and out of Convenient MD safely. She was very kind and attentive with everybody. My mother said that the x-ray technician was also very professional and helpful.

The receptionist greeted me promptly and got my information quickly.  After a short wait I was escorted to a medical room where a very pleasant assistant got my vitals and prepared me for my session with a nurse practitioner. He too was very pleasant as he examined my wound and made his diagnosis.  He helped me get an appointment with a podiatrist as well as getting me a prescription for antibiotics. I would highly recommend these caregivers!

I cut my finger with some very sharp gardening pruners. I went to AFC Urgent Care to see if I needed stitches. Check in was so easy and the receptionists were so nice. I only waited maybe five minutes before I was brought into a room. The nurse that brought me was very friendly and got to cleaning my wound right away. Within a few minutes the doctor came in and started getting everything ready to start stitching my finger up. My wound required five stitches and he made sure that I didn’t feel anything. From start to finish my visit there was about forty minutes! Great service & great care, thank you!

I highly recommend AFC Saugus. I came in on a Saturday morning and was one of the first patients in the clinic. They attended to me quickly and I was in and out in 30 minutes. The physician was easy to work with and attentively listened to my concerns and addressed the symptoms I was experiencing. AFC Saugus will be my top choice should I need medical assistance in the future.

The team was amazing and the care was exceptional. Wait time was very quick 5 minutes.