Diagnostic test near me
in Novi, MI

Appointment scheduling is straightforward and easy. Staff was efficient. Provider was caring. He listened. Great experience.

They were top-notch, quick, and organized, and they were on time didn't even need to get out Of my car. It was a drive-throw covid test.

Lynn the receptionist is not qualified and unprofessional.  When I walked in with my child she was yelling across the reception area “is this the stitches?”. Yelling confidential patient information is illegal and unprofessional. Then when we left the door was locked which is understandable it was after 9:00PM. Not even 1 minute after Lynn unlocked the door to let my child and myself out I ran back for a puke bag. I knocked and Lynn came around the corner looked at me for several seconds and walked away. I continued knocking for a few minutes before she finally came back laughing. When I told her I needed a puke bag for my son vomiting all over the car she continued laughing and went to get it. For Lynn to just stare at a patient minutes after them walking out and not check to see what’s wrong is unacceptable. My child could have been having a life threatening emergency and she just stared and laughed.  This is not the first poor encounter I have had with Lynn. We previously had the displeasure of her checking us in and she didn’t even know how to use the system to accept our copay and had to have help. Fine maybe she was new but when we checked out that same time I asked her to fax over to our pediatrician the visit summary and she was rude saying I should have asked the provider to do that and that if she had to do it I was going to have to wait until she had time. I didn’t expect her to do it that moment but her attitude is unprofessional. She is yelling confidential patient information in the lobby and over the phone and has no regard for the patients. My family has come to Hamburg urgent care countless times and have never had one complaint or issue until she was hired. Please retrain or fire her she is going to destroy the quality of care because her professionalism does not meet your standard of care.

The care I get here is always amazing. Super friendly and down to earth staff.

Grateful I found this HMC Urgent care it was to find everything went GREAT I just would have like paper work Thank fie yor service

Good care only good for emergency (for Quick service)

Woke up this morning with a sore throat and was able to get seen quickly and meds prescribed.

His was a very professional place. From the waiting room to the staff & the doctor it was all very nice. Would definitely recommend to all. No long wait either

Dr Gibson and staff were wonderful and took care of my Son!  Highly recommend this urgent care!

Both the front and back staff were friendly, and helpful. Both the waiting room and patient’s rooms were clean and inviting.  Dr. Shuker has an excellent bedside manner, he’s very knowledgeable and conducted a thorough exam. I wasn’t rushed during my appointment, treatment was discussed with me, and my questions were answered. I recommend Beacon Skin and Surgeries to all.

Everything was great scheduling my appointment I had no problems and the staff was great and my provider was awesome

Because they have an x-ray machine and I went in for what I thought was a sprained ankle and that’s what I had. I would recommend.

I was able to get right in and was there less than 30 minutes. Everyone was so nice, and it was extremely clean. Will absolutely be going back when needed!

Check-in was quick and the staff was friendly. I only had to wait for a couple minutes to be seen once my paperwork was complete, and they sent the prescriptions they gave me in right away so I had them within the hour.

Been having a terrible cough and mucus for a few weeks walked in today relatively no wait maybe 5 to 10 minutes after paperwork and got right to business. The staff was very caring and helpful. They listened to my issue made there educated assessment and had me on my way!

They were super friendly. We had to go in for a blood draw and was very pleased with them. My niece has high anxiety and felt comfortable there as well.

My first time here as a new patient. The wait was maybe 10 minutes if that. The fact that this Henry Ford facility has access to your My Chart on the Epic system made the transition to a new facility easy. A very nice building and an convenient location. Staff was friendly and professional. The Nurse Practitioner I saw knew exactly what was going on with my condition and friendly. I would definitely recommend Henry Ford Go Health Urgent Care.

PA Spencer was great.