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in Federal Way, WA

Was able to get a same day appointment for pneumonia. It was fast easy and convenient

Went in for back injury with severe pain and over all feeling not well left in the same fashion was given muscle relaxers for pain as I explained that it wouldn't help still have tremendous pain so I feel as if it where just a waist of time still can't sleep and the pain is still intolerable only to have to wait a whole month just to be seen by specialist all the while suffering tremendously in pain the whole reason for my visit really didn't help at all

Had an appointment which was helpful, provider Ava and staff Carissa and Sara were great, thank you always.

The staff at this Indigo Urgent Care are always so friendly and listen to all of my concerns. I’m autistic and can have a lot of difficulties going to the doctor, especially when it’s urgent so it’s nice to have a friendly/safer place to count on when unforeseen circumstances arise. I was helped by an RN or ARNP training today, I think her name was Lindsay Grahan. She did a great job and I’m very thankful for her help/support.

Very professional and ideal for urgent care they’re the best and thank you for all that you do for our community! Keep up the good work!!!

Went to urgent care after a dog bite and was seen immediately! Did not have to wait and was reassured by the nurses during a very panicked moment which made me feel very at ease about the situation. I don’t think I’ve ever had a more positive experience in an urgent care center before in my life! Would recommend

I needed to change my appointment from noon to first available and they were very accommodating. The care was thorough and caring.

I was able to get an appointment on the same day with almost no wait time.  The staff were very friendly and the facility was clean and comfortable.

Had an intense ear ache and needed to be seen asap. I was able to schedule an in-person appointment without delay. A virtual was also available if preferred. I appreciated having that option as well. I was seen quickly and got the treatment and meds same day. I'm feeling much better already!

I was happy with the friendliness and professionalism of the staff.And got the help I needed.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

Over all good however no exam the PA looked at my info and I commented that I really wanted to make sure my chest was clear and said I don’t think anything is in your chest. No exam at all. Probably a 5 minute conversation and the bill says 30 minutes or more?

I really love the staff here. They make you feel cared for and important.  Michelle was our MA and was especially helpful. If there is anything I don’t like is the wait. Appt. was 4 pm, came in at 3:30 because we were able to. Got into a room at 4:40, and left at 5 pm. These guys are working to get people in as soon as possible-I saw that. I guess it’s the nature of the urgent care, as more urgent needs come in and they need to be seen right and then. All this said, even still, I would highly recommend this place to family and friends, letting them know, about the nature of waiting at urgent care places. It’s a gamble.

Staff was very helpful with my care. My paperwork showed I was on a medication Risperdal. Actually that was the one I may be allergic to. No problem. All else perfect.

Dance thumping music waited 2 hrs. 250 bucks just to get antibiotics??

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.