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The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

I was a walk in patient. As soon as I arrived, the staff gave me the information update form. When I finished filing out the form I gave back to the staff so they could update my files on the computer. It was about 15 minutes later that I was taken into an examining room where the nurse took my vital signs. She was very polite and gentle when using the various instruments. When she had finished. she notified the doctor that she had taken the vital signs and everything was in the normal range. The doctor then gathered all of the supplies and equipment that was need to do the procedure which was to clean the wax out of my ears. When he was squirting the fluid into my ear, it was somewhat more painful than it had been on previous occasions. Aside from that, the doctor did a very good job of restoring my normal hearing. YES, I would recommend this provider. This is the second time that I have been to this facility.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Nice people - took good care of us and provided treatment and then prescriptions for the required meds. So glad they exist !!! Thank you

Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

I use DOCS for my primary care and they are phenomenal. The doctors there are great. The staff is phenomenal from the front desk people who really do care about their patients. They are very respectful and caring. I am a very picky person and when I tell you that I would refer DOCS to anybody, I would definitely refer them all day any day as I stated they are very caring very respectful as many places like this, I've been to staff has been horrible but here they are great. I don't have one bad thing to say continue what you guys are doing and thank you so much for being so awesome!

Dr various was fantastic. Patient answering my questions and made sure I was able to navigate with crutches.

Everyone I encountered was very pleasant and helpful.  It was easy to make the appointment and there was barely a wait.

Great. Customer interface from all I met

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

your PA didn’t give me medication saying it’s viral, i went somewhere else and it was bacterial, so thank you for the misdiagnosis!!  terrible

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Very quick and efficient care. Receptionist was extremely friendly and helpful.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

Always the most attentive staff and physician.  Always so patient and informative with all my health concerns.