Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

AVAILABLE TIMES

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Quest Diagnostics

990 Sonoma Ave, Santa Rosa, CA 95404990 Sonoma Ave

Open 5:00 pm

Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 12:00 pm
SunClosed

4.22(448 reviews)

I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.

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Quest Diagnostics

6800 Palm Ave, Sebastopol, CA 954726800 Palm Ave

Open 4:30 pm

Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
SatClosed
SunClosed

4.17(433 reviews)

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.

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Quest Diagnostics

1550 Professional Dr, Petaluma, CA 949541550 Professional Dr

Open11:30 am

Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.49(535 reviews)

I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.

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Quest Diagnostics

421 March Ave, Healdsburg, CA 95448421 March Ave

Open 4:00 pm

Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
SatClosed
SunClosed

4.49(538 reviews)

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

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Quest Diagnostics

386 Perkins St, Sonoma, CA 95476386 Perkins St

Open11:30 am

Mon 7:00 am - 11:30 am
Tue 7:00 am - 11:30 am
Wed 7:00 am - 11:30 am
Thu 7:00 am - 11:30 am
Fri 7:00 am - 11:30 am
SatClosed
SunClosed

4.21(519 reviews)

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.

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Quest Diagnostics

3260 Beard Rd, Napa, CA 945583260 Beard Rd

Open 4:30 pm

Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat 7:30 am - 12:00 pm
SunClosed

4.39(455 reviews)

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Quest Diagnostics

1141 Pear Tree Ln, Napa, CA 945581141 Pear Tree Ln

Open 5:00 pm

Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
SatClosed
SunClosed

4.53(487 reviews)

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.

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Quest Diagnostics

950 Las Gallinas Ave, San Rafael, CA 94903950 Las Gallinas Ave

Open11:30 am

Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.15(518 reviews)

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Quest Diagnostics

711 D St, San Anselmo, CA 94960711 D St

Open11:30 am

Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.16(527 reviews)

I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.

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