Professional Ear Wax Removal
in Gaithersburg, MD

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I absolutely would recommend Ouch. This was my first time and I am completely satisfied from scheduling to care. A great overall experience. Very clean and the staff is incredible.

I was in and out in no time. It’s a fairly new facility. The family nurse practitioner, Emelda, was wonderful. Great bedside manner. Offered options for treatment that she explained very well as to the pros and cons of each. If you live or work in the neighborhood, this is the place to go.

Easy to schedule and kind and helpful staff! We love Nightwatch!

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

I didn’t get seen til after 2, but my appt was 115. S with every doctor visit, I wish the timing was realistic. Medical Staff were kind and concise.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger

I care was excellent, explained well .

For me is  the best urgente care in manassas for kids and adults is awesome is not only for the attention is for the doctor I have experience in other urgent care and the doctor don’t know what I  have and send to the emergency hospital and not give a good attention and medication but when I go to night watch doctor make test and everything for make sure what happen I recommend for my friend because she go to doctor and he son is still sick when she go to the night watch immediately the doctor found the problem and know her son is good and not sick again in am very recital doctor dear very happy to have that urgent care

Friendly environment and everything is on point . Will go there again.