Professional Ear Wax Removal
in Commerce Township, MI

I was a walk in, and I was taken care of immediately! The staff couldn’t have been nicer! Very knowledgeable and thorough! Would highly recommend to everyone!

I had a horrible cough and headache, with sinus congestion. I was able to walk in, and be seen within minutes in a courteous and prompt manner. Diagnosis was sinus infection and my prescriptions were sent to the pharmacy immediately. The staff was friendly and caring.

Dropped a heavy container on my hand . Dr Goldman said nothing was broke but sending it to a radiologist. It’s painful but this was good news .

The doctor was fine and efficient. The issue was the check in process that took 20 minutes. First, the receptionist took my license an insurance card and copied them. Then, I had to do an online check in on my phone that took 15 minutes to complete. This included taking pictures of my license and insurance card, which she had already done, and then filling out numerous repetitive questions. After completing the online registration, we sat and waited nearly another ten minutes. We were the only patients in the entire office. I asked herwhat the delay was, and she said she had to finish the registration.....So a half an hour for check in. Filling out a paper form would have taken less than five minutes. I probably won't return to this Urgent Care because of that. I just went to another one in town a few weeks ago, and the check in took less than five minutes.

Everything was perfect. Very friendly and organized. Most importantly, they took care of my medical issue perfectly.

While I was initially hesitant to visit an urgent care facility - the location and "newness" of this office (plus, my need for quick answers) - prompted me to visit on 1/31/23. It was absolutely a pleasure. All staff members (Specifically, Dr. Dwaik and the triage nurse) were knowledgeable, kind and efficient. Since I often have a difficult time getting an appointment to see my longstanding family doctor due to short business hours and a packed schedule, I will gladly visit Family Urgent Care should the need arise. Thank you for putting me at ease and being so patient and attentive to my concerns!