Professional Ear Wax Removal
in Highland Village, TX

Love this place it’s always so clean . Staff is amazing and the service is always fast . I’m in and out less than 30 minutes

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Well I was a walk in I waited awhile but I did get to see the doctor and she was very friendly and professional,the staff was very friendly as well the receptionist was very knowledgeable and helpful ,so I was very pleased with the service I received I must say that I would refer my family and friends

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.

Every time I take my kids here I have great experiences and the treat my kids with care and always very professional

Dr interaction went very well Little wait with appr

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.

Easy to schedule appointment. Reception was not the friendliest. Told several times deaf and can’t hear and continued to talk where can’t hear. Also told copay was not $40 like it should be regardless of deductible so will be calling insurance. Also stated couldn’t give me a receipt for hsa reimbursement.  Triage and NP was great. Although wish they would offer an antibiotic as we’ve been fighting colds for over 8 weeks and as an adult with same symptoms nothing worked until antibiotics.

Very easy scheduling the visit and waiting time! All Staff bring excellence service.

Everything was great the wait time, booking and more. They are the best place to go and they make sure to let you know what's wrong before you leave.