COVID testing & Rapid testing near me in San Francisco, CA

Waited over 30 minutes after my appointment time to be seen. Staff was friendly all around but some seemed very new and inexperienced, and instructions were unclear sometimes. Gave me a preliminary diagnosis but only told me my final diagnosis as I was literally walking out. Never followed up or shared anything formal with next steps with this updated diagnosis. Appreciated the upfront pricing, though and they were nice.

I had a hand injury from a carabiner on my dog leash .  They cleaned and glued my wound and ordered a tetanus shot.  Very efficient and carefully done.  I am very grateful.

Always far exceeds expectations.

This was probably best urgent care I have ever been to.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Very pleased with the respect and kindness of the staff and clinical team!

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

Wait time was unexpectedly long!  I was there for one hour and 15 mins for an EKG the order was sent the day before so that was not the problem. Was called 15 mins after my scheduled appt and there was only one other person in the waiting room when I was called. Also when I arrived there was one person ahead of me.  Provider was very good and staff friendly. The assistant who who performed the EKG was great knowledge about the procedure. After the procedure I had a wait again another 15 mins.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.