Professional Ear Wax Removal
in South El Monte, CA

Went it as a walk in for twisted ankle first time here staff was amazing very professional helpful. Doctors were very caring knowledgeable. Newport Urgent care is the best.

The care was amazing from the guy who checked us in to Dr. Al, but the X-ray tech today telling my 5 year old to lie down and not move “or he will hold her head down” didn’t work for me. Being in the medical field, I can tell you that’s never ok. Especially with pediatrics who are already terrified. He was rude, unprofessional and must have forgotten he was dealing with a CHILD. I would give him a 1/5 and everyone else a 5/5.

NP was informed and professional at all times. Staff pleasant and moved patients efficiently

This was my first time visiting this urgent care and would go again. Had a severe sore throat, headache, etc and they got me right in. They were thorough in their testing and the entire staff was very pleasant to deal with.

my son needed a physical, scheduling was a breeze.   the reminders were perfect, the experience over all was so easy and accommodating   thank you!

The staff -Rheiann, Marlene & Kimberly we’re great! They were very helpful, provided exceptional service and were attentive to our concerns. We booked an appointment on line, check-in was quick and we met with the physician promptly at our scheduled time. I would highly recommend them to my friends & family!

The staff is extremely nice & informative.

Staff sent my prescription to the wrong pharmacy

I was in and out, I loved that I was seen quickly. The Dr. and staff were very friendly.

Wait time was about 2 hours.  Still waiting on X-ray results.  Provider was very attentive and thorough.

Excellent doctor. Bathroom was unclean and odorous. They don’t answer the phone during the hours of operations.

Went in for a physical as it was my first time in the office. I was seen by a resident Dr. She was literally in the room for less then 10 minutes. She asked the same questions over and over and wrote things down. Said she would be right back because she was going to talk to the other doctor. I waited for over 45 minutes and I had to go to the front desk to ask what was going on. I saw the resident doctor walk past the room because the door was left open and she walked out with a bag as if she was leaving for lunch or the day. One of the girls at the front desk was kind enough to go talk to the other doctor who l was actually supposed to see as i had scheduled with her. I heard the conversation which was basically print out the referral for blood work and that's it. The doctor didn't even come in the room to at least acknowledge me or apologize for the misunderstanding. Never will I go back here again. Especially being that I stated in the beginning if my appointment, I may be pregnant and basically had to demand a pregnancy test because they weren't going to offer it at all.

Super easy to schedule. Checking in was just as easy. The staff was super nice and very helpful. The Dr was very caring and answered an my questions. I would totally recommend this clinic

I checked in pretty fast. Staff was nice. Waiting for the provider to see me took about 20-30 mins.

Couldn’t have been easier. Very positive experience all around

No line ,i got doctors care and took my COVID test

They are very friendly and helpful