First Care Clinics operates about a a half dozen urgent care clinics, each open 7 days a week, throughout Central Kentucky including London, Cobin, Frankfurt, Madisonville and Hopkinsville.
Showing 16 Locations
First time in the clinic and everyone was so nice, not just with me but everyone that came through the door
Great service and some of the best doctors I’ve found around here! Before I had my back surgery I was there all the time, I couldn’t stand up straight. I found out that, most doctors, most of the time, when they find out you’re in extreme pain they pretty much don’t wanna fool with ya. They’ll usually start thinking right off you’re nothing more than a drug addict, then just pretty much do what little they have to and send ya back out in just as bad of shape as you were when ya came in!!! When I first started going to First Care, the first thing they done were believed me. They can’t give narcotics, but they done everything they could do for me otherwise, even got me a walker! Honestly, they were some of the best help I had until I finally got to see Dr. Brooks and had surgery. I thank God for the surgery, it changed my life, all for the better!!! Thanks First Care, I really don’t know what I would’ve done without y’all!
My husband and I were very impressed with the service we received from the receptionist, the nursing staff and the PA. Professional and friendly service is meaningful. Keep up the good work.
Excellent care and service. Friendly and fast.
I’ve been there twice and have been very pleased both times. They are very kind and efficient. We were in and out with what we needed.
I visited the Clinic on 12/28/19. My wait time was minimal. Staff very friendly and willing to help me in any way. I saw Jason Crisp. He was kind friendly cheerful and very willing to listen patiently of my symptoms. He preformed a thorough examination. Mr. Crisp diagnosed me with Sinus Infection and Bronchitis. He called me in some prescriptions to the Pharmacy of my choice. Thank you, Jason, for your expertise in Diagnosis and Treatment. Feeling much better today. First Care is truly First in the health and Care for their patients.
The best place to be seen in a timely manner. Everyone was so nice and on top of everything. They didn't waste anytime getting me seen and diagnosing me. They answered all my questions I had and was just very friendly. Can't get that kind of service much anymore.
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.