Renown Health operates nine urgent care centers in the Reno, Nevada region.
Showing 12 Locations
The provider and staff were very kind. The only issue was the wait. I understand the different policies in place to protect people from Covid-19 and I respect them. Having people wait in their car for half an hour when it's 100 degrees outside is not ok. I think accomodations could be made to respect the risk of Covid-19 but also the summer weather.
Super fast and friendly !!
Great environment, staff was great and doctor and nurse were fantastic, will definitely come back when needed
It was great. Very nice and courteous. The only thing that is Irritating is I don't think anyone contacts the insurance company. I have paid all copays and the insurance pays at 100%.
Thanks much. I felt they were great on all counts.
Everyone is so nice and so friendly. The computers went down and they had to do everything by hand but it went just as smoothly as it always does.
I went in for COVID-19 testing which is obviously not a great experience in and of itself... that being said, Heather the MA who assisted me was friendly and caring and made me feel at ease and helped reassure me that the test would be easy - even the flu test administered, as well as the strep test, both ones that normally give me trouble were done with ease. Daniel Joseph is literally the epitome of what every medical provider should be. He makes you feel as if you are his most important patient even though he is an urgent care provider and not a private doctor that cares for specific patients. Every time I go to a Renown Urgent Care for a visit, I say a silent prayer that he is who will be seeing me that day. Heather remarked that he makes her feel like she needs to do her job better on the days she works with him and I understand why she said that - he is everything you want in a nurse, doctor, PA, etc... Renown is so blessed to have him and I am blessed to be a Renown patient because of him. (Though I love Renown in general!!)
I had a great visit except for the MA who took me back to the room. She was not friendly. I ended up having to do a vaginal swab, she came in with the swab and told me, “I’m not going to do your swab, so you can do it yourself!” Which the doctor and I already discussed. The way she said it sounded like she was disgusted. As someone working with the public and dealing with private issues it would be nice for her to have some appropriate tact.
Always happy with the staff, facility and doc.
Dr. Fogul is fast efficient and friendly.
Everything went well. Staff super Friendly!
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.