Renown Health operates nine urgent care centers in the Reno, Nevada region.
Showing 12 Locations
Everyone at Renow Emergency Care was excellent!
I had such a great experience from start to finish. The front end staff, the MA and the Doctor were all amazing. Thank you for the amazing work you guys do every day!!!!!
The doctor’s medical assistant, CNA, or LVN was incredibly efficient, very nice, professional, and a welcoming bedside manner. I am a registered nurse and I look for those qualities. Treat people the way you want to be treated is my motto! The doctor that treated me, his assistant, has all the positive qualities that a patient looks for when being seen in a medical setting. The doctor that I was seen by was intelligent but a shy bedside manner, which is fine. I choose intelligence over all these fluffy expectations conglomerate hospitals expect of their staff. Where it’s more important that the patient was brown nosed versus being cured or life being saved through thoroughly thought out medical interventions. I do not need service with a smile when it comes to my health. I need a doctor who is well educated in disease processes and is confident in their medical training to create my plan of care. I expect service with a smile when I go to a restaurant or to a store. My health and how it is cared for by my physicians is not comparable to services I receive through retail or restaurants. I want my medical care to be based on positive patient outcomes in regards to cure, not patient reviews. I do appreciate that I am being asked but the questions should be based on my diagnosis, prognosis, plan of care, implementation, compliance, cure. It is an added benefit if the staff is always smiling, kind, jovial, and look happy doing their job but sometimes that cannot always happen but you know you are receiving the best care possible so those things mean nothing if it’s a matter of life or death.
I would definitely recommend using this urgent care. Staff is friendly and the service is excellent and fast.
Aj was awesome. I was really nervous about this visit but he was very gracious.
I came in in a state of pain. All of the staff were caring and considerate. The nurse practitioner evaluated me and could see how much pain I was in. They treated me with kindness and respect and took care of what I needed. I am very appreciative of the staff and their care of me today.
VERY good experience!! Thankful they were here to for my urgent health care needs.
I had a great visit except for the MA who took me back to the room. She was not friendly. I ended up having to do a vaginal swab, she came in with the swab and told me, “I’m not going to do your swab, so you can do it yourself!” Which the doctor and I already discussed. The way she said it sounded like she was disgusted. As someone working with the public and dealing with private issues it would be nice for her to have some appropriate tact.
It is always great to see them at Renown Fallon. Keep up the hard work!
Dr. Fogul is fast efficient and friendly.
DaNell Gilman was an outstanding provider. She clued in quickly on what was ailing my son after spending time listening. She called the next day to follow up and make sure he was improving. Amazing service for an urgent care!
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.