- STD Test,
- Ear Wax Removal,
- Sports Physicals
I wanted to say thank you to the entire team that saw me yesterday. Every individual was pleasant, efficient, called me by my name, looked me in the eye and said "I hope you feel better". Even though I had a "Save my Spot" time reserved I went there, based on trips to other urgent care facilities, expecting to wait a long time. I didn't. I was called back a few minutes before my appointed time and never waited more than a couple of minutes between my vitals being taken, seeing the PA, the x-ray tech, the woman that gave me shots and the PA again. All of my questions were answered and I walked away thinking "I wish this facility was my primary care facility". If urgent care is needed in the future for me or any members of my family, I will not hesitate to see them again. Highly recommended!
To the Owner: please remember that your front line people represent your Center as a first impression. If you call and the receptionist gives you a negative attitude bbecause you asked a question that required more than a yes or no answer, she sighs and says "ok, I'll check" you already get the impression that this is not a top notch Center willing to find the the information you are requesting without sounding like it is an inconvenience. Is an online check in a feature you offer? I cant tell. Your web site mention in one ad but not another and your staff doesnt mention it. Your front line people must be equally receptive to telephone and in person inquiries. They need to realize that they work for the patient and family foremost. Also, if you have been referred to an online schedule to see which doc or PA or NP is working, then it should be much easier to locate and it should be user friendly to decipher. It is not difficult to design a simple staff schedule intended to assist patients rather than one designed for staff. Since you are listed as primary care, your patients should be able to find out if "their" doctor is on duty, quickly and easily. With a few changes, your Center could be consistently rated 5's. I have been a nurse manager most of my career so I hope you see my suggestions in the positive light they were intended. A little privacy at the check in desk would also be appreciated by most patients. Thank you for providing space for patients & families to comment.
Unthinkable. They had no record of me ever being prescribed medicine. Discussed lab work on June 21, 2019 that needed to be called to my attention on March 27, 2019, while being seen as a patient that was ordered in Mid February. Promised me they would refund my visit on June 21 right then. That hasn't happened. I should have recognized that they were incompetent when I was treated for an infection and when I arrived in Columbia to try to fill it, the pharmacy said they couldn't because the prescription wasn't signed. A few of the nursing assistants are delightful, but several if the health providers have either deplorable bedside manners or try to patronize you.
I’ve taken my son here after school at times because of my work schedule and they are always accommodating & helpful
Thank you nurse Janice and doctor Michelle for taking great care of my Brother today. You were both friendly, knowledgeable and efficient which helped put us at ease. He is recovering nicely thanks to the both of you.
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.