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in Alameda, CA.

The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

My soar throat turned into an ear ache and sinus congestion. Looked for an urgent care clinic nearby and found Instant Urgent Care. Had taken my daughter there once before but she needed an x-ray they couldn’t provide so didn’t experience the full service. Glad I went back. Got a little lucky in that there was only one patient ahead of me. Everything was smooth and efficient. In and out in less than 30 minutes.

Really friendly. Excellent experience.

It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.

I tried other clinics like CVS minute clinic not professional and hard to understand language barriers from the caregivers that we’re not doctors that could not show me a professional exam. so , I went to you guys which I was given a five stars exam a professional doctor in a man that has years of wisdom to conduct an examination he does as a pro doctor and was easy to trust . I felt a trust of a doctor of a profession not just a lab that does it for cash with nurses.

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

Super convenient, beautiful clinic space, tremendous service from the team.

I am a patient with Medicare insurance. They accepted my insurance with out any problems or issues. They were able to verify and complete all of my paperwork quickly and efficiently. I was able to book an appointment online and when I arrived, I was in and out within 30 minutes!!! The staff was very friendly and the provider was very patient and knowledgeable about my issues. I recommend them with confidence in their abilities to help you.

I called the number on the website and I didn’t have to wait. Easy to communicate. I forgot to ask her name but she is very friendly and accomodating. She makes you feel that you are being well taken cared of. It was fsuch a nice and pleasant experience.