Find Hepatitis test
in Bertram, TX.

We had such a wonderful experience! The whole team…the receptionist (I am so sorry I can’t remember her name), Austin, and Phoebe were phenomenal!!! Truly exceptional care!  Thank you!!

I had an appointment and arrived early. It was a really long wait with one person in front of me. Staff was awesome though. I didn't really feel that I had to be seen by so many different staff members and technicians (4) just for lab work. Never got a call back on rapid results.

New to area (just moved here) my son drove me to your facility as closer than St David after a surprise visit to my apt. He knew I was not feeling well. I was treated right away. Dx w L LL Pnemonia and script for 2 antibiotics. Treated by a Nurse Practitioner!!!😍I was very pleased as I am a retired Hospital RN and have twin identical BSN nurses! One at MD Anderson -Houston and works as ER nurse in Des Plaines Illinois. .

Pleasant, knowledgeable and efficient staff.

My appointment was great, staff was very courteous and knowledgeable of their job. I have no complaints or issues, continue what you’re doing.👏🏾👏🏾👏🏾

I was feeling awful. The receptionist was my first encounter.. Absolutely proficient and caring. The Nurse was my next encounter, she was outstanding!! Ensured I was comfortable and provided water as I was coughing so much. The provider actually carefully listened to what i said. Not just in a hurry and brushing me off. She took the time to explain test results and plan of care going forward.. This was my second visit here.. Love it!

I scheduled and appt for 8pm. The text I received said to check in by 745 which I did. When I walked in there were 3 other families in the waiting area. No one at the front desk to greet you, just check in on the iPad. I then received a text that said you can check your place in line there were 3 other families listed and it stated 2(1 of which was mine) had an appt and the other 2 were walk ins. I watched 1 appt and 1 walk in go ahead before me and another family left so we got called back around 8:06 because the other family walked out. We were told 4 other families were ahead of us. I asked what the point in making an appt is if that was the case. I knew all the families before us didn’t have appts. At least 2 of them. So, we waited. The lady came in and did vitals and brought us back some ibuprofen. Just handed me the syringe and said to give it to her. Not once did she try to help when she seen I was struggling to give it because my daughter was screaming and kicking she just kept trying to give her a popsicle which wasn’t helping the situation. Before I even finished giving the meds she walked out and said the doctor will be with us shortly. We waited an hour and 15 minutes before I went out to check what the hold up was and they told me she was in the room and I was next. Ok, yeah. So we waited and the doctor walked in at 9:36. She was great but the whole process of how they take the patients back needs to be reassessed. I believe the patients who make appts should be called back before the walk ins because what’s the point in making one when they just take you back by the order you signed in as. Maybe having more than one doctor on site when it’s the busy sick season would be good too. We got out of there going on 10pm and I had to run home check on my newborn who I needed to feed and then go back out again and grab the meds at the 24 hour pharmacy!!

I have a rash, fever and just felt bad. I made an appointment online for Urgent Care. Everything went well. The staff are all friendly and professional. It turns out I had Strep. I got a prescription for antibiotics and helpful advice from the doctor and I was in my way.

Walked in to this clinic based off previous recommendation. The attending physician had great bedside manners, very thorough and attentive with our son. Our poor rating is reflective of check-in staff. The technician was clearly off put that we had walked in (came in 25 minutes before closing) - her demeanor and overall attention were less than friendly. Some stats listed on discharge papers were never actually taken (height, temperature, pulse, O2 saturation) , so not sure how they were measured. Based off of interaction with some staff and falsified records, do not plan on visiting this clinic again.

I find it very odd that a person would need to get an appointment to be seen at an Urgent Care Facility. Hence the term Urgent in the very nature of the Clinic Title and Name its definition description implies no appointment needed. Not walk on in and when we have an opening amongst all our appointments you will be seen. This is not a clinical hospital it is an Urgent Care. Nobody should be subjected to appointments. It should be a first come first serve basis. Now if you had one doctor dedicated to appointments and everyone else handling walking I could understand that. But, to be a walk in and then sit there for 5 hours while appointment people walking and are seen before me is infuriating. I will acknowledge that the last time I walked in I only had to wait 45 minutes. So, maybe this Urgent Care has resigned its appointment system. People do not plan to get get. This is why Urgent Care was created. To help people be seen faster than going to an ER.