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in Kent, WA

The staff and doctor were so wonderful, helpful and friendly I didn't want to leave. Double kudos to all of you!! Thank you and God bless you all.

I took my son in for Urgent Care. Even before I got to the clinic, Amber and the rest of the staff were very accommodating and caring, being effective and efficient. Thank you!

Walked in early morning on a Saturday and was able to be seen quickly. Staff was pleasant. Would definitely recommend!

Called and put my name on the wait list and when I arrived to the facility I was seen right away. Staff was courteous and knowledgeable and comforting.  I would recommend this provider.

The doc and other staff were really nice but a couple things. First, once we got all the way home from appt, the doc called and asked if we could drive back because he forgot to check lungs and heart. We don’t live super far so we did, but it was pretty inconvenient and also felt really odd he just forgot these basic things. Second, he was diagnosed with a concussion but the note we were given for school was really weird and didn’t even mention concussion - just mentioned the accommodations he would need for a concussion… the school nurse was going to call for more clarification because it was written so odd - but this caused more work for everyone so not sure why it wasn’t written clearer from beginning. Other than those things it was a good experience and the doc was caring and friendly.

Waited an hour to see provider everything else about clinic was great!

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.

I was able to get an appointment on the same day with almost no wait time.  The staff were very friendly and the facility was clean and comfortable.

Had an intense ear ache and needed to be seen asap. I was able to schedule an in-person appointment without delay. A virtual was also available if preferred. I appreciated having that option as well. I was seen quickly and got the treatment and meds same day. I'm feeling much better already!

I accidentally stubbed myself while cooking tonight. My wound had to be cleaned to avoid infection. I arrived at the clinic and right away I was checked-in, then a nurse took me in to see the doctor. Their care was quick and excellent!

I really love the staff here. They make you feel cared for and important.  Michelle was our MA and was especially helpful. If there is anything I don’t like is the wait. Appt. was 4 pm, came in at 3:30 because we were able to. Got into a room at 4:40, and left at 5 pm. These guys are working to get people in as soon as possible-I saw that. I guess it’s the nature of the urgent care, as more urgent needs come in and they need to be seen right and then. All this said, even still, I would highly recommend this place to family and friends, letting them know, about the nature of waiting at urgent care places. It’s a gamble.

Dr Munson was wonderful, kind and helpful. Thank you for the quick support this morning

Everyone was great! And seemed interested in me, and what I was going through

From calling to scheduling an appointment everything went very good, entire staff was very polite and caring.

I was happy with the friendliness and professionalism of the staff.And got the help I needed.

I had an issue that needed to be addressed quickly. I was very happy to get an appt right away when they opened. Staff was professional and very nice. Clean, quiet environment.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.