Book an STD Test in Commack, NY

I always come to this one they are always friendly and on time.

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Great service I would recommend them to everyone excellent service

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

I had a fever the past few days and decided to go to urgent care. I was seen quickly and prescribed medications. Friendy staff.

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness

My mother and I dislike that there were no doctor present. We will think about going back to the facility

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Walked in after work and I didn't have to wait long at all.

Would certainly go back again for any emergency that might arise definitely recommend them

Very quick process and very friendly.

I scheduled my appointment online and there were plenty of appointment times available\. When I arrived, I was the only patient in the office at first, with a couple arriving shortly afterward.  I was taken to an examination room fairly quickly, but then waited over an hour before being seen\. It seemed that there was only one clinician available, and I don’t think she was there at the time. I understand that staffing and unexpected circumstances can sometimes cause delays. However, this is the second time I have experienced a very long wait at this facility after scheduling an appointment online. I would hope that the number of appointments offered could listed based on clinician availability.  I appreciate the staff and understand that everyone can have a busy day. I’m simply sharing my experience because waiting over an hour to be seen, particularly when there were appointment openings available online, was frustrating and disappointing.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

Woke up this morning with a fever and aches and pain. Dr was very thorough and staff was very professional. My wait time was under 30 minutes. Very pleased with the visit. I highly recommend.