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The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Good staff  Very respectful  Very helpful  Clean facility

Excellent. Clean very efficient office. Great doctor great staff very professional

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

Dr was awesome. Staff very nice as well. Super busy

Staff is very helpful and caring Dbt

The entire staff on Saturday evening was kind, caring and professional. The PA was patient and knowledgable. Thank you. I have recommended this office to friends. My eye feels great. Thank you!

I had an emergency due to Allergies the staff was very fast to assist me due to my health. I would like to thank the staff for helping me as well the care they provide. Ones again Thank You

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Great staff Dr Nicole is caring and love her calmness

I would  definitely  recommend  I went with  out appoitment  no need wait too long and the staff are very nice.And  the most important  for me they are very helpful  with  my concerns about my health