Professional Ear Wax Removal
in Cochituate, MA

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Everyone went out there way to help. Fantastic Doctor. I booked apt on line. Very easy to do

The staff at AFC is compassionate and professional starting with the reception desk and ending with Danielle. Danielle really listened and provided me with great information on my health condition. I’m definitely recommending them to my friends and family!

Very professional and kind

Best kept secret! Can schedule on line and short wait times. Staff is great.

I had symptoms of a sinus infection. Walked in at about 645pm filled paperwork,saw doctor and was out about 720pm. went to pharmacy to pick up script. All the staff that I interacted with were courteous, friendly and professional. I rate the overall experience an A+.

I highly recommend AFC Saugus. I came in on a Saturday morning and was one of the first patients in the clinic. They attended to me quickly and I was in and out in 30 minutes. The physician was easy to work with and attentively listened to my concerns and addressed the symptoms I was experiencing. AFC Saugus will be my top choice should I need medical assistance in the future.

Very easy to schedule an appt!  Once there, wait time was short and staff was very friendly! Left with prescription on order.  Would definitely recommend.