COVID testing & Rapid testing near me in Damascus, MD

Waited over hour the time for the appointment. That's OK better sitting in waiting room full of sick patients. They did send text saying they were behind.

Took my son for evaluation. The place smelled clean. Staff friendly and efficient. Not a long wait at all.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

I’m appreciate the fast and courteous response by NP-Annie Ngueyan. Not sure I spelled her name correctly! The phone video service was great also!

If you find that you need an urgent care center, this place is open on Sundays. I immediately made an appointment this morning, feb 18, 2024. I had to work today, was about 20 minutes late for my appt, and they were so pleasant when I arrived. I thought I had an ear infection; turns out I had a massive amount of ear wax in my left ear. Sarah and Jessica were very friendly and personable. Doctor Courtney was also very thorough. I'll be picking up my prescription at Walgreens tomorrow. Sarah was gentle and she removed so much wax from my ear. What a blessing to have this urgent care center near my job. I highly reccomend this amazing urgent care center.❤🙏

It’s always been great working with all the dr’s and staff at this urgent care. They really care for the patients. And listen to ur concerns.

The facility, nurse, doctor, staff exceeded our expectations. From the moment we stepped inside the door, we were greeted with one of the friendliest nurse ever. Our child had such a great experience that she wished they were our regular pediatrician's office.

I came in for an urgent care visit late in the evening when the other urgent care centers were closed. NP Debela was caring, empathetic, nonjudgmental and highly knowledgeable. I couldn’t ask for a better provider. I’m very satisfied with the care I received and will return to her next time.

Love this facility but went recently and they basically the exit instructions weren't clear went in for knee pain, they did an X-ray only for the AP to come in and say not only did she not give me anything for pain I explain I had been taking Motrin and Meloxicam not once did she give me any instructions about the meds but keep taking them, but I should've been informed not to take those together