Professional Ear Wax Removal
in Ferndale, MI

The office staff were great! The only issue was a technical problem with trying to upload my insurance info through the online system they use, but the office staff were able to handle it on their end just fine, so it was just a minor hiccup. Everyone on staff was friendly and competent, and they were all wearing masks, which is a big positive in my book, especially since the concern I came in with was possible covid. Would definitely recommend.

The provider and staff did a great job taking care of my son. Thank you ❤️

The PA & assistant were wonderful.  The assistant amazing!!

Daughter woke up with a rash, couldn’t get into her primary . Booked an appointment early in the morning and got in at 9:30 with Marcy. She’s always great!!!

Woke up this morning with a sore throat and was able to get seen quickly and meds prescribed.

Dr Gibson and staff were wonderful and took care of my Son!  Highly recommend this urgent care!

Everyone was very gracious and helpful. Staff was smiling and welcoming as well as professional. Extremely happy with the care I received.

The best urgent care here in Ann Arbor! The office staff was amazing!

Brittany was the best!! She was so kind and made me feel so comfortable, I had somewhat of a sensitive issue and she didn’t make me feel weird or bad at all! If I got the name wrong she’s the nurse who talked to me about finding a sea urchin on the beach, she is black, wore ponytail, long sleeve scrubs, probably the friendliest healthcare provider I’ve ever had!

I had a horrible cough and headache, with sinus congestion. I was able to walk in, and be seen within minutes in a courteous and prompt manner. Diagnosis was sinus infection and my prescriptions were sent to the pharmacy immediately. The staff was friendly and caring.

Dropped a heavy container on my hand . Dr Goldman said nothing was broke but sending it to a radiologist. It’s painful but this was good news .

The doctor was fine and efficient. The issue was the check in process that took 20 minutes. First, the receptionist took my license an insurance card and copied them. Then, I had to do an online check in on my phone that took 15 minutes to complete. This included taking pictures of my license and insurance card, which she had already done, and then filling out numerous repetitive questions. After completing the online registration, we sat and waited nearly another ten minutes. We were the only patients in the entire office. I asked herwhat the delay was, and she said she had to finish the registration.....So a half an hour for check in. Filling out a paper form would have taken less than five minutes. I probably won't return to this Urgent Care because of that. I just went to another one in town a few weeks ago, and the check in took less than five minutes.